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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,029 verified reviews

5 stars3,182
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Efficient and helpful responses to our booking requirements.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Enjoyable cruising

The member of staff i spoke to was very helpful and dealt with my query and got it sorted.

Ambassador Cruise Line Service Rating

Paul Blackham

3 months ago

Just booked again!

The website is very easy to navigate in order to find the cruise that is of interest. Once there, the process of booking your cabin, is very easy - with the option of going back if you would like to check on alternative cabins.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Try it. We have booked again.

Easy and straight forward.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Easy to book

Easy to book online. Plenty of choice.

Ambassador Cruise Line Service Rating

Kim Ellis

3 months ago

Good all round company

All very easy and uncomplicated

Ambassador Cruise Line Service Rating

Michael Barnard

3 months ago

My booking experience

A fairly straightforward process for booking on line However I wasn’t impressed with the guest services phone line would like to speak to a person rather than a robot

Ambassador Cruise Line Service Rating

Colin Lewis-Conde

3 months ago

Online booking

Online booking was relatively easy

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Brilliant

Ambassador Cruise Line Service Rating

Andrew Turner

3 months ago

None really booked on the app

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent service. Very quick, easy and professional

Ambassador Cruise Line Service Rating

Brian Dickson

3 months ago

Ambition is the best cruise ship I have sailed on.

Excellent service.

Ambassador Cruise Line Service Rating

PAMELA HUTCHINSON

3 months ago

Excellent cruise line

Apart from being kept on hold for over 30 minutes I was completely satisfied

Ambassador Cruise Line Service Rating

Judith Lunn

3 months ago

Brilliant

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Easy and straightforward

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

First experience of booking a cruise

I spoke to Louise twice whilst booking our cruise and she was great. Really helpful since this will be our first cruise. She advised me on meal options as I'm mostly vegetarian but do eat chicken. Also linked our booking as we are going with friends. Just super helpful and efficient.

Ambassador Cruise Line Service Rating

Brenda Duguid

3 months ago

I love Ambassador

Very friendly, quick and easy.an not very confident on booking online so I prefer to phone. So much easier for me and I know it's done right.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Christmas cruise

Booking on the site is easy. Had to speak to reservation and it was handled efficiently there and then. Most of the information is on the pages as you go through or search around the site.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Great cruise line

Booked via website with ease. Didn’t take too long.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Great cruises

Very easy to book the cruise