Ambassador Cruise Line Service Rating
Trusted Customer
3 months ago
Efficient and helpful responses to our booking requirements.
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Based on 4,029 verified reviews
Trusted Customer
3 months ago
Efficient and helpful responses to our booking requirements.
Trusted Customer
3 months ago
Enjoyable cruising
The member of staff i spoke to was very helpful and dealt with my query and got it sorted.
Paul Blackham
3 months ago
Just booked again!
The website is very easy to navigate in order to find the cruise that is of interest. Once there, the process of booking your cabin, is very easy - with the option of going back if you would like to check on alternative cabins.
Trusted Customer
3 months ago
Try it. We have booked again.
Easy and straight forward.
Trusted Customer
3 months ago
Easy to book
Easy to book online. Plenty of choice.
Kim Ellis
3 months ago
Good all round company
All very easy and uncomplicated
Michael Barnard
3 months ago
My booking experience
A fairly straightforward process for booking on line However I wasn’t impressed with the guest services phone line would like to speak to a person rather than a robot
Colin Lewis-Conde
3 months ago
Online booking
Online booking was relatively easy
Trusted Customer
3 months ago
Brilliant
Andrew Turner
3 months ago
None really booked on the app
Trusted Customer
3 months ago
Excellent service. Very quick, easy and professional
Brian Dickson
3 months ago
Ambition is the best cruise ship I have sailed on.
Excellent service.
PAMELA HUTCHINSON
3 months ago
Excellent cruise line
Apart from being kept on hold for over 30 minutes I was completely satisfied
Judith Lunn
3 months ago
Brilliant
Trusted Customer
3 months ago
Easy and straightforward
Trusted Customer
3 months ago
First experience of booking a cruise
I spoke to Louise twice whilst booking our cruise and she was great. Really helpful since this will be our first cruise. She advised me on meal options as I'm mostly vegetarian but do eat chicken. Also linked our booking as we are going with friends. Just super helpful and efficient.
Brenda Duguid
3 months ago
I love Ambassador
Very friendly, quick and easy.an not very confident on booking online so I prefer to phone. So much easier for me and I know it's done right.
Trusted Customer
3 months ago
Christmas cruise
Booking on the site is easy. Had to speak to reservation and it was handled efficiently there and then. Most of the information is on the pages as you go through or search around the site.
Trusted Customer
3 months ago
Great cruise line
Booked via website with ease. Didn’t take too long.
Trusted Customer
3 months ago
Great cruises
Very easy to book the cruise