Ambassador Reviews

efficient very friendly staff

Love Ambassador especially staff, but feel let down by numerous issues 😔

The booking agent Julie was awesome, very professional and extremely polite, but my previous two cruises back to back had me change rooms 4 times, I wrote a letter of disappointment rather than complaint and gave it to the reception desk on the cruise, the two cruises totalled 32 days (16 days each) no response was received from ambassador, no compensation, no anything. I was told on this booking I should have contacted ambassador via email post previous cruise but the staff on the cruise never suggested that. I like ambassador as this is now my 6th cruise but I do feel they should look after patrons especially if they have been inconvenienced over and above what is normal.

Very reliable company

My questions were answered and I was able to complete my pre travel information on line.

Very Good and efficient

Excellent cruise line

As always very easy to book one of their cruises

Xmas getaway

Easy booking system can’t wait for our cruise

Great adventure awaits us

Great experience in booking cruise with clear costings and ability to choose suite.

We have sailed with Ambassador twice now and have already booked 2 more.

Friendly efficient staff. No delays.

Satisfied

I booked on line direct and it was very straight forward And easy to navigate When I have used the office the staff are very polite and helpful

Easy booking process

Very good, easy to see where you want your cabin/room to be, lots of information,

Straughtforward and simple booking process

The booking process is easy and straightforward on-line and as an existing customer I have now added it to the My Ambassador app so that I can complete the process and manage the booking.

very pleasing

good polite and informative

I had a problem booking via the website so phoned. Emily was super helpful and completed the booking

Great service from kelly

Kelly was very professional in her service and knowledge she answered everything I asked. Kelly returned my call when she said she would

Love ambassador

Have been on lots of ambassador cruises and it’s a great service and value for money.

3rd cruise booked...

Booking on line I had an issue with adding parking. Quickly got through to someone on the phone who was very helpful and assured me I could add parking later which I did. Booking on line is normally very easy and straightforward. Great cruise line. My 3rd, my Wife's 5th!

Booking onboard for best deal on future cruise

The future cruise sales person was very efficient. Booking onboard had a good incentive ensuring we got the best available deal. Great and friendly service

easy to use.

Speedy and easy to navigate and book. Good price too.

Easy with no hassle.

Very helpful and polite. Friendly and professional.

Great cruiseline

Booked online very easy and quick.