Ambassador Cruise Line Service Rating
Anthony Seaton
3 months ago
Excellent
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Based on 4,029 verified reviews
Anthony Seaton
3 months ago
Excellent
Denise Shaw
3 months ago
Easy booking
Booking was easy! I would suggest an easier way to look at deck plan while choosing cabin! Also we wanted to tell ambassador when booking that it’s a trip for our silver wedding anniversary but there was no where to add that information
Geraldine Forward
3 months ago
Can only give 8 at the moment as havent been away yet!
Will let you know when i have been on my cruise but so far its five stars!
Craig Porter
3 months ago
Simple no nonsense cruising
Been an ambassador cruise fan for approx 2 years tried others but ambassador have real no nonsense approach which I like.good food great cabins good entertainment what more could you ask for.
Trusted Customer
3 months ago
Love Ambassador cruises, and not too far to travel to Tilbury
Have sailed with them several times, brilliant and all staff happy and can't do enough for you, have booked another cruise and will be taking a small suitcase sized mobility scooter with us for day trips. Other cruise lines said no all accessible rooms booked, so looking forward to our trip in March.
Trusted Customer
3 months ago
Excellent
Christine Burrows
3 months ago
Not been on the cruise yet so can't say. S
Booking on line was easy, but didn't realise I had to create an account to choose dinner time, share with another cabin etc. Perhaps make that clearer to first time cruisers
Trusted Customer
3 months ago
Ease of Booking
Excellent price, ease of booking directly, parking price, communication
Robert Harris
3 months ago
Welcoming
First time with them, found it very easy and informative.
Trusted Customer
3 months ago
Excellent quick service in the restaurants and bars.
Julie Baughurst
3 months ago
They have a great choice at a great price
Trusted Customer
3 months ago
It was quick and easy to book online
James Spence
3 months ago
Go Ambassador cruise line
The service was second to none and everyone was really helpful
Trusted Customer
3 months ago
Happy customer
I phoned over 3 days to get a quote for a Christmas cruise spoke to 3 different members of staff all very helpful they answered my questions very happy with the booking experience
Richard Cresswell
3 months ago
Easy booking with Ambassador
Excellent customer care regarding the initial booking to answering any queries later on. Very helpful staff
Trusted Customer
3 months ago
The waitingtime was some minutes. The first three consultants could not do anything with my problem. The last consultants fixed it in an instant.
Paul Southgate
3 months ago
Great ship, even better staff but solo price too high.
I booked on line so had no contact with the booking staff. My only gripe is that solo price is almost as much as the double occupancy price. Ambassador is always my first choice.
Trusted Customer
3 months ago
Friendly staff good food lovely ships
Excellent service friendly staff good food and plenty variety
Melanie Fletcher
3 months ago
Lovely cruise company
We enjoyed our first ever cruise on a smaller ship, with lovely staff, good food and entertainment and a clean comfortable cabin.
Philip Spiby
3 months ago
So good I'm taking the family
It is on a par with everything else about this brand - excellent. We had our first cruise with Ambassador (and first cruise ever) this June to Iceland. My wife and I absolutely loved everything about it and have booked 3 more, including one for my grown up children as well to celebrate my retirement.