Ambassador Cruise Line Service Rating
Trusted Customer
4 months ago
Online booking
Booking made online, very straightforward
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Based on 4,031 verified reviews
Trusted Customer
4 months ago
Online booking
Booking made online, very straightforward
Trusted Customer
4 months ago
Very helpful booking agent.
Service was very straightforward . Although we are not going on the cruise for two years, so can't really say any more.
Trusted Customer
4 months ago
First class
First class; never any problems with Ambassador service centre
Jennifer Phillips
4 months ago
A very easy process
It was very easy to book my next cruise. I've been on Ambience before but didn't book that myself. Any small glitches, were quickly sorted without fuss. The next steps are clearly marked in 'My Ambassador Sailing' so I'll be easy to see what I need to do.
Trusted Customer
4 months ago
Value for money ,great food, friendly staff,, fabulous shows , great ports
Perfect in every way ,the staff member was great he covered every aspect of our booking. The only annoyance was had we booked the morning after we would have got an extra 5% off due to England winning the football. One other thing. nothing to do with the booking but please please try to do more cruises from Liverpool.
Trusted Customer
4 months ago
wonderful and great service
Julie was very helpful and done all the booking on line for me, she was great
Trusted Customer
4 months ago
Booking a cruise with ambassador was a truly easy experience
Booking was seamless
Dianne Carrington
4 months ago
Easy to select a cruise and cabin of my choice
I was able to select a cruise easily on the website, great filters. Having selected my cruise it was very easy to select a cabin of my choice. Prices were transparent for each step I made. I now have a cruise booked with a deposit paid, very exciting.
Valerie Roe
4 months ago
Great sèrvice
Trusted Customer
4 months ago
Easy to book
Very efficient and easy to book, including our Cabin number
Derek Williams
4 months ago
Great value and good service
I have cruised with Ambassador twice in the past and have three more cruises booked with them in the future. The booking process has always been efficient. The communication after booking and in the build up before the departure date is good. The welcome on board and friendliness of staff during the cruise is great. All my experiences have been pleasant and enjoyable and I am looking forward to my upcoming cruises. I would recommend to friends and family. Great value, good entertainment, good destinations and lots to do on board.
Catherine Davis
4 months ago
I tried today to ring your Reservations team to book. Both times i could not get through to speak to anyone! Eventually i booked online, which took 2 attempts. Why i booked was because of your offer BUY ONE GET OTHER PASSENGER HALF PRICE
Lorraine Davis
4 months ago
Easy booking and great cruising!
Having booked online several times before with Ambassador, I found the booking process easy to do. The booking confirmation email was prompt and so I could Log In to My Ambassador Sailing and enter all my relevant details.
Trusted Customer
4 months ago
You need to book.
Lovely ships, great destinations. Easy to book and keep an eye on the booking. Good daily excursions.
Trusted Customer
4 months ago
Cruising on a budget
Efficient and a good price from Bristol too far travelling from Cornwall to Tilbury
Trusted Customer
4 months ago
Service
Excellent service by Emily
Trusted Customer
4 months ago
First class
First class as always. This is my 4th cruise with them
maxine parry
4 months ago
Travelled with many cruise companies and Ambassador is the best
Excellent, quick and very efficient service from the whole team! Well done Ambassador! We hope to have many more cruises with you! Many Thanks
William Usher
4 months ago
Very happy cruisers
The booking of all our cruises with Ambassador are so smooth no problems staff are so helpful even doing it on line yourself the site is so easy to follow so straight forward
Trusted Customer
4 months ago
Good service
Speedy clear response to my questions and booking made really easy