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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,031 verified reviews

5 stars3,189
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Mr Colin H

4 months ago

Great but...

Ok, but not great. I had two genuine discount codes to use, neither worked. Its only 5% but it could of been my 5%. Great Cruise company though. Its a break I need, so here we go.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Very helpful web chat line

Took a bit of time to get a response but then we're very helpful . That's 2 I have booked with you and looking forward to them. This is celebrating our 23 years of being together in the March. I

Ambassador Cruise Line Service Rating

Paul Burton

4 months ago

Tailored to your requirements

Good interaction, knowledge and shared experience

Ambassador Cruise Line Service Rating

Lisa Fisher

4 months ago

The perfect relaxing holiday

It was immaculate. Everyone was polite and friendly - service with a smile was definitely the order of the day. Nothing was too much trouble from the cleaning team to the food team to the waiting staff.

Ambassador Cruise Line Service Rating

Sheila Drake

4 months ago

Wonderful Holiday

We have been on Ambassador before it was a great time we could not find any fault wit it the service was perfect the food was outstanding Entertainment was top notch we cannot wait to our next trip

Ambassador Cruise Line Service Rating

Joan collings

4 months ago

Quick, very helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

We had an error with our booking which was very quickly sorted.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

A good start to our cruise

Very helpful and polite knew what they were talking about

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Easy online booking

The booking online easy. The only issue was with the cabin description. When booking it would be useful to know from the outset whether the cabins are two or four berth. This would save time choosing a cabin for a couple only to find it fitted out for four.Some people prefer not to have fold up beds on the wall..

Ambassador Cruise Line Service Rating

Alan de Burton

4 months ago

OK, but a bit slow

Generally satisfactory, but I was surprised it took an hour from making the booking to when I received the Acknowledgment email.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Amazing Ambassador cruises

Professional, friendly, helpful staff. Ship is perfect for cruising needs. Would really recommend Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

It was straitforward very easy to complete

Ambassador Cruise Line Service Rating

Anne Ingram

4 months ago

Always enjoy Ambassador cruise

All information available regarding the booking and a discount code too

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Brilliant

I thought the service given was superb. From making my initial request for a quote to finalising all the details thru’ e-mail I couldn’t ask for anything more.

Ambassador Cruise Line Service Rating

Peter Vaughan

4 months ago

No comment

Efficient

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

We eventually booked our cruise, and now looking forward to a lovely holiday to celebrate our anniversary .

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

so far so good, hopefully back up prior to first ever cruise trip is as bee

Quick and helpful for a first time booking a cruise

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Sailing with Ambassador.

The service was very good. The staff are very helpful in finding you the booking that you want. This will be my third Ambassador cruise. I find them good value for money and I really like travelling on Ambience out of Tilbury. As a single person it has been a great way to enjoy a holiday.

Ambassador Cruise Line Service Rating

Christopher

4 months ago

Very friendly lady most helpful this is our third cruise same ship

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

We are sailing

very easy to book our cruise.