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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,031 verified reviews

5 stars3,189
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Jennifer wilkie

4 months ago

Re-booked a second cruise

Ordered on line. Had recently been on an Ambassador cruise, very good service. Friendly and efficient staff.Look after single persons well. Good food and amenities.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Excellent Cruise Line

Quick, easy and efficient

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Easy to Book

So easy to book at excellent prices

Ambassador Cruise Line Service Rating

Carolynn Lyons

4 months ago

Booking

The booking was very easy! Looking forward to the cruise!

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

I am partially deaf, although I had to remind the booking operative to slow down and speak clearly, they were very understanding and it was a fast process.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Just booking

OK, no human interaction.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Polite, quick and answered all my questions

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Call centre

Really good and friendly call centre staff. Easy to talk too. Very knowledgeable.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Ambition a floating luxury five star cruise ship

Excellent attention to cruise passenger needs Fabulous welcoming helpful staff Attention to detail cleanliness excellent Brilliant theatre team Super onboard activities choice and variety Good exceptional fine dining love highest standard throughout my 20 nights onboard Great range of excursions on offer Captain rearranged one port as we couldn’t tender due to adverse weather and sea conditions He even sent a letter to every cabin afterwards Very thoughtful Fabulous onboard future cruise sales staff

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

User friendly

User friendly site and everything in one place

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

great help

very good, only slight delay in replying

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

First class and easy booking. Like that we can choose cabin

Very good

Ambassador Cruise Line Service Rating

Adrian Boylan

4 months ago

I was able to book the cruise I wanted

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Booking made easy

This was a booking for a future cruise.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Ambassador

Sales team, especially Aldra, were helpful and the online booking service is easy to use. This is the 4th time we have travelled with Ambassador Cruiseline and our expectations have always been fulfilled.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Friendly ships and not too big

Very efficient and helpful

Ambassador Cruise Line Service Rating

Catherine Doig

4 months ago

Very good service and very helpful

It was very good Service

Ambassador Cruise Line Service Rating

Pauline Ward

4 months ago

Good service.

It was clear and all my questions were answered by Louise.

Ambassador Cruise Line Service Rating

Toni Phillips

4 months ago

Mini Cruise booking

Quick fast booking

Ambassador Cruise Line Service Rating

Barbara Mason

4 months ago

Perfect transaction

Quick ease of booking