Ambassador Reviews

Great experience.

The service was excellent.

Rescheduled cruise. Very easy process and very helpful advisor.

The agent was very helpful in helping us to change our future holiday.

Efficiency

Very helpful and efficient customer service lady, Natasha, I believe, who swapped my cruise over.

Booked on line

Very easy and simple process from start to finnish.

Very clear and easy.

Website issues

The only criticism I have is your guest services website is very awkward to use and sends you round in circles so in the end I had to phone in to give my passport and details not a great system.

Excellent food

Excellent service

Excellent service. Good value for money

Good...it was straightforward

Amazing

Absolutely amazing staff. Just booked our next one. I have been on 8 cruises, but I would highly recommend the Ambassador due to the overall service from all the team

A Little Bit Rushed

The man who dealt with my call was quite pleasant and polite, but rushed. I didn't feel in control of the questions I wanted to ask and got the feeling he wanted the call to be over. I have made dozens of cruise bookings, and there's a lot to consider when spending a large amount of money on a cruise, you want it to be just right so I would ask for a little more patience please.

Very easy to book, excellent customer service.

Quick & Simple

Booked online simple and quick . Straightforward to book cabin and drinks package.

Easy booking!

I booked a cruise simply and easily on line even choosing a cabin in the part of the ship we like.

Online Booking

Booked sailing online, I always book directly as its easy to do, booked my own cabin etc. Straightforward and no problems, all confirmation sent by email.

Louise was Very helpful

Excellent booking experience.

A very polite and pleasant booking agent and we did not feel rushed.

Excellent company to sail with

Having returned recently from a cruise with you I was eager to book another one. The booking was easy and hood deal on price

Great cruise line

Excellent. Easy to book my trip. Easy to pay. Great experience previously so look forward to it.

Making it easy

Thought reservation paperwork was excellent easy to follow and had my questions answered. Lots of details in confirmation paper work will save time later.