Ambassador Reviews

Easy to book online but telephones always busy and have to wait a while.

have sailed with you 11 times. enough said!

first class

Go for it!

Kerry was efficient and friendly. I enjoyed speaking to her.

Ambassador Cruiseaholics we are, they are the best! 👍👏👏

Absolutely 💯 first class from beginning to end, we love Ambassador and cant wait until our next adventures!

nothing it too much trouble for any of the staff members

very good service i went on the same cruise in january this year had such a fantastic time that we decided to book it again and also have booked one again for march next year

Amazing

Been a few times absolutely delighted with everything

Excellent cruise company.

Excellent in all, ship, cabin, house keeping, restaurants, and crew. Brilliant shows Quick and easy boarding.

Very helpful

Friendly helpful staff member.

So helpful and friendly. Was completely satisfied with the young person that helped me.

Another good one

Could not fault it. Restaurant, bar and room service brilliant.

Easy to use website.

I’m not keen on booking things on line, I always find it easier to speak to someone and I do like the personal touch but booking this cruise was a doddle, very easy and straightforward. Especially as it was a last minute decision and I’ve never booked with Ambassador before.

New cruise booking

After booking I made a couple of phone calls to ambassador who were very helpful with regards to my queries. The ambassador app could do with a little more information on it. I tried booking car parking on it but because the cruise was 12 months away it wouldn’t let me book so I had to phone.

Great staff, smaller ships, so easy to navigate and decent food

Warmest welcome at sea

I found it really easy. Really user friendly

Easy and friendy to use

The lady who I spoke to was very polite and easy to talk to. The payment was easily done and I received the completed payment invoice in minutes.

Super service , amazing food quality.

Had our first experience with Ambassador recent, sailing from Liverpool. We were really impressed with the quality of food , entertainment and the excellent staff. We were that impressed that we have booked a Caribbean adventure with them for early 2027.

Easy booking process

Booking was easy and straightforward

Very good. I was cut off just before payment .. I phoned back and of course got through to a different agent but no problem as the first agent had informed everyone that this had happened and I just needed to pay…

Perfect 👌

The lady on the other end of the phone was so patient and helpful. Please give her a pay rise. We've been with Ambassador 6 or 7 times now and never been disappointed, the staff are excellent the shows are brilliant. The size of the ship s is also perfect not to big. We've made lovely friends. Looking forward to our next cruise in November. Thank you Ambassador.

Excellent Customer Service

Excellent online help with booking. Explaining how to view particular things in cabins etc., Very impresed so far, hope Cruise lives up to expectations now.