Ambassador Reviews

Good website

Easy to navigate around the website. Miranda on the chat was very helpful.

Booked without problem

Easy to book online

We Keep Going Back For More!!!

We have sailed with Ambassador from Scotland several times, so we are familiar with the procedures, pricing and processes. Everything went smoothly with the latest booking. We only had to put down a small deposit, and that comes with protections. This means we don't have to insure the whole value of the cruise until much nearer the departure date, which reduces the premium massively.

Ambassador is TOPS..

Excellence throughout the Voyage... Great food, fabulous, fabulous shows...well done Smbasszdor.

Always very friendly & helpful

Well informed team, I like discussing the options over the phone & everyone I have spoken to is polite & friendly. If I do need to correspond by email I always get a swift response.

Very good , easy to use website

Great holidays

The service from booking to disembarking is always great!

Loved our first cruise with Ambassador in April and booked the Second one.

Excellent service. Booked and given a discount for Bank Holiday. Very pleasant booking staff

Helpful staff

Booking our cruise was a very easy process and the staff are very helpful. We always book our cruises while on board and the staff can give us all the information we need to make the right choices to suit our needs.

Until the next time!

We’ve just returned from a wonderful cruise to The Canaries, Portugal & Madeira. The staff, entertainment and food on board, never disappoint. Add to that some lovely destinations, a relaxing experience and the most comfortable of beds……. What more could we have wanted. Thank you Ambassador x

Well accommodating.

Good accommodating me with back to back cruises.

Very good

Customer service lady very nice and informative

Enjoy yourself.

First class service and all my questions were answered.

What I expected. Made a booking online. I have sailed with you before.

1st cruise

I loved everything about my previous cruise. The ships size, adults only, easy to find everything. Cabin great, no noise from other cabins heard. Friendliness of staff. My only complaint is the glass water bottles. Unfortunately I cannot tolerate the water in the buffet restaurants and I do not drink alcohol or soft drinks. None of the bars sold still bottled water. I had to go to the bar in the reception area to get your own filtered water from the bar there. The bottles were glass and heavy and I had to buy 2 at a time and walk around with them. I feel this was unsafe being made of heavy glass which if I dropped could be an accident waiting to happen. Also I could not get them brought to my cabin. Im hoping that by the time my 2nd cruise comes round there would be a package for this water and you can have it delivered to your cabin. still in glass which I can decant to a lighter water bottle. Thankyou

Excellent service

Excellent service when booking. We had a problem with the technology which was quickly sorted by the excellent sales team who rang us back and messaged us several times to keep us updated. This is our ninth cruise booking with Ambassador and nothing but great experience.

Fantastic

Can't fault it

Excellent service

Very helpful service and very easy to book , a very helpful lady called Louise made it very easy to book the cruise that I wanted .

Really bad was not sympathetic to me saying I didn’t think I would be able to do this cruise as I’m suffering since my partner passed away but wouldn’t refund my deposit

Very one is so kind and don’t rush you