Ambassador Reviews

Great value for money

Very easy to book and confirmation was immediate, so knowing all was in hand was reassuring.

Exceeded all my expectations !

Excellent ! Comparing Ambassador with many other cruise lines , it exceeded all my expectations , excellent service . Have booked another !

One of our favorite cruise lines

Good enough to book a 5th trip

100%

Ambassador agents are always helpful and go the extra mile

Good service from agent

Agent knew the facts and answered all questions.

My 3rd solo cruise

3rd cruise coming up booked on the ship received a good discount all staff hardworking and friendly, entertainment staff were excellent food was great i thinks its great value

all good

Easy to book a cruise online

Booked online without any problems.

Cruise from Liverpool

Our cabin steward Agas looked after us all week, he worked really hard but always had a happy smile, the wine waiter remembered my name and choice of drink on day two and the barman remembered our drinks order quickly. Wonderful service all week

Go With Ambassador

Prompt responses, no extortionate single supplements, smaller ships & good itinerarys

Booking my cruise

Good experience, straightforward easily done very pleasant staff

Easy booking process with no hidden extras

Very easy to understand what exactly was on offer & what was extra. Originally processed online booking which was easy, had a query on a specific cabin so I rang customer services who not only answered my question but completed booking themselves

First experience cruising with Ambassador

Our first cruise in April was just great, we had a free cabin upgrade to a suite, the drinks package was extremely high end, food excellent, so have now booked another cruise with Ambassador after many years sailing with Fred Olson

Needing a break!

Very friendly and informative

Easy to book with Ambassador

Kerry was really helpful she was kind and knowledgeable took us through everything we needed to do to book our cruise with her! Thank you so much!

The booking call centre were superb.

Kerry at the booking call centre was amazing, very professional with an excellent friendliness. Answered what she could and then arranged a time to call me later once she had the answers. Due to an online booking offer by Amex I booked the cabin online after Kerry had held my cabin reservation over the weekend. She deserves the credit for the sale.

Clear and easy to follow

They were so helpful, explained everything & really friendly Answered all my questions, found a nice cabin for us, arranged our dinner sitting. The payment was actioned without a problem and as advised email sent with all our information

Very helpful

Great service easy to use