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Ambassador Reviews

Booking Experience

4.7/5

Based on 4,032 verified reviews

5 stars3,185
4 stars637
3 stars118
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Michael Williams

5 months ago

Great service easy to use

Ambassador Cruise Line Service Rating

Angela Foster

5 months ago

Everything went smoothly, no problems in booking.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Follow up after booking poor

Booking the cruise was easy but trying to contact the company for information was impossible . On hold twice for over an hour so gave up.

Ambassador Cruise Line Service Rating

philip Dicken

5 months ago

Booked by website

Booked via the website. Found it to be strait forward to use.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to book online

Booked online and the booking procedure was easy to follow. I have no experience of going on a cruise but there was plenty of information online

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

very straightforward booking process

Ambassador Cruise Line Service Rating

Pauline

5 months ago

Great company

Louise was brilliant! Answered all my questions. Great customer service. Good price for the cruise.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to use website

Ambassador Cruise Line Service Rating

Sara Lambert

5 months ago

Easy booking

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

The young lady who dealt with my booking was patient and knowledgeable. I had tried to book on line but now 84 my computer skill is limited but she easily sorted it out.

Ambassador Cruise Line Service Rating

Soy Harby

5 months ago

Great cruise and staff

All good, easy to book, we cruised with them in March and booked our next one already

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy to book

Easy to book

Ambassador Cruise Line Service Rating

Julia Waine

5 months ago

Go for it

From start to end, our experience was clean, cozy and enjoyable. Slick embarkation, fantastic shower, quality food on a small, intimate ship. Just a couple of CBBs (Could Be Better) ~ soft drinks need chilling ~ need a fridge in cabins ~ a ‘fairer’ way to enjoy the evening canapés. Missed out most evenings.

Ambassador Cruise Line Service Rating

Martin Conabeer

5 months ago

Easy booking experience

Very easy to book the cruise, suite and expedition package. Invoice showing itinerary arrived quickly via email.

Ambassador Cruise Line Service Rating

Michael Baldwin

5 months ago

Very easy to book online.

Ambassador Cruise Line Service Rating

Mhairi Wallace

5 months ago

Online booking

All booked online web page was eady to follow. Immediately received confirmation email

Ambassador Cruise Line Service Rating

Nick H

5 months ago

Got straight through on the phone. Charles was very knowledgeable and very helpful. He got me the deal and cruise that I wanted with minimum fuss.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Fabulous

Very easy to book. Great communication through it all. Fantastic choice of cruises.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

bookings

Staff very efficient and helpful hope this continues all the way through.

Ambassador Cruise Line Service Rating

Lynne Stephenson

5 months ago

Happy customer

Spoke to a lady called Kerry who was extremely helpful with all aspects of our booking. Went through everything with me and I asked for time to speak to my husband about it all. I rang her back but she was with another client but rang me back very quickly.