Ambassador Cruise Line Service Rating
Trusted Customer
5 months ago
Process was clear and easy to follow
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Based on 4,037 verified reviews
Trusted Customer
5 months ago
Process was clear and easy to follow
Winifred Whitehead
5 months ago
Great service
Great and very understanding
Trusted Customer
5 months ago
Ambassador Cruise Line - the friendliest cruise line on the sea
Excellent service from boarding to disembarkation. From depositing our cases at the porters shed to the collection of our key cards. From our cases arriving outside our cabin like magic. To the bar staff, reception staff, cabin stewards and all the background staff and finally to the entertainment team, everyone is so friendly,y, and efficient, we has a wonderful cruise.
Trusted Customer
5 months ago
Excellent
Susan Symons
5 months ago
Having travelled with Ambassador before I knew what to expect. The dhip and crew were great so I am looking gorward to my next trip.I booked online and it was all very straightforward.
Lynda Seabourne
5 months ago
Very helpful
Trusted Customer
5 months ago
Excellent and helpful staff
Very helpful chsppy who sorted holiday for us
Trusted Customer
5 months ago
Disappointed with booking agent.
Disappointed. Originally we reserved a room midship that was larger than others (with a sea view) Spoke to my friend and we decided to go for it but then told not available as kept for disadvantaged passengers. I can obviously see why but we were disappointed.
Trusted Customer
5 months ago
Ambassador experience
Smaller ship,adult only and very friendly staff. Have been on larger ships and everyone is fighting for space which is uncomfortable. Initial boarding was the easiest I have encountered and I have been with several different Lines
Trusted Customer
5 months ago
Easy booking system
I booked on line, so I had no interaction with anyone.
Trusted Customer
5 months ago
have cruised with ambassador excellent as usual
excellent very easy to use
Trusted Customer
5 months ago
Have been on ambition before and looking forward to another cruise
All very good from start to finish
David Jameson
5 months ago
Ambassador ambience Spain and Portugal 4th - 19th May
Just returned after 15 nights on Ambassador ambience, absolutely fantastic. All staff very friendly and attentive, ship spotlessly clean and cabin steward really looked after us. Food absolutely lovely and plenty of choice. Entertainment team is the best that I have seen on any cruise ship, full of enthusiasm and just how they remember all those routines I will never know.
Bruce Taylor
5 months ago
Julie was really helpful
Julie was really helpful in helping me book the cruises I required. She made it very simple and straightforward.
Trusted Customer
5 months ago
As Good as you expect
prompt , efficient and understanding
Trusted Customer
5 months ago
Cruise easy to book on line
Quick and easy, but I have not cruised yet with Ambassador I booked on line. Not cruising until September.
Marian O'Rourke
5 months ago
Really looking forward to my Cruise on Ambassador Cruises.
I haven't had my cruise yet but it was extremely easy to book and pick the deck and cabin. This will be my second cruise and I met many friends on my last one, when I looked at all the entertainment and the islands it is stopping at I booked straight away. I booked online but when I had a couple of questions it was nice to speak directly to a person who was very helpful. Now looking forward to the cruise.
Ralph Craig
5 months ago
Regular no non sense service.
Trusted Customer
5 months ago
Easy online process
Easy online booking process
Trusted Customer
5 months ago
Excellent