Ambassador Reviews

Excellent booking service.

Excellent service, the lady who dealt with me was very friendly and accommodating. She phoned me back with the booking and we continued from there.

Perfect Agent Who Truly Went The Whole Nine Yards

Kerry was absolutely brilliant. Clear and concise information, answered all questions in an understandable way. Friendly manner and took time to ensure we understood and was aware of packages available - No pressure selling. Gave us time to go away and consider the options and prices given and called back at the time requested. Again, Kerry made sure we understood everything and went through cost, payment process. We were happy to proceed and can’t wait for our newly booked cruise. Kerry a credit to Ambassador.

First timers with Ambassador

First time I have booked with Ambassador. I spoke to George. He lacked enthusiastim bit to layed back. Did not really talk me through my booking or advised me on cabins . Even though I did book a suite with him, him saying there was only one left !!! I was not left with much confidence on his procedure. So it's a matter of wait and see.

I had difficulty in booking the cruise on line. I then had to call yourselves. They did it for me, were very professional 👏

Very good

Been with a lot of times including the world cruise

Pointless

very good. no more to say, this "service" is only window dressing I cannot comment further untill I have tried the product.

Excellent!

Kerry was most helpful and patient in assisting us to choose the cruise that suited us best.

Excellent service

Caroline was friendly, helpful and efficient. We had seen the cruise online and the pricing etc., the online details were extremely good however we prefer to book through your reservations.

Wonderful way to holiday

Easy to book. Excellent and fast, unloading luggage, car parking and entrance to port, very efficient, was on board very quickly. Service in restaurant was friendly and attentive. Shows wonderful, already rebooted.

Good value, excellent service, friendly crew, lovely ship

Excellent service in all areas

Ambassador Forever

The online form was simple to fill in and the customer service was amazing. I needed to phone for help on the car parking which hadn't come up on the receipt or booking form and the call was answered promptly and politely to my satisfaction

A great company with good interaction with clients.

The instructions were easy to follow to book online, we felt at ease going through all the choices. Ambassador have been very good and have kept us informed with any new updates .

Ambassador UK cruise

Emma was great in helping us easily book our cruise providing excellent customer service.

Excellent service

Excellent efficient service

Wauting for replue re cancellation refund or credit i was diagnised out of the blue less than 24 hrs of bookung with leukaemia so cannot trzvel

Easy online booking system,third cruise with Ambassador which says it all.

Quick and easy to use.

Fantastic service received to amend my booking

I booked our first cruise with Ambassador online and subsequently realised I had booked the wrong cabin. I phoned the following day and the lady who dealt with me was absolutely fantastic. Fortunately there was one cabin available of the type we wanted so she booked it straight away for us and I paid a small additional amount. The revised confirmation email came through immediately so all in all a fantastic service received.

On booking the lady was really helpful & very friendly the best service I have had as I have done three previous cruises with Ambassador on Ambience.

Straightforward forward way to book a cruise

Easy to folllow booking system with indications on the portal when you can expect to receive tickets, book excursions, etc

Quick friendly and efficient