Ambassador Reviews

A great easy to book no fly cruise company.

I love this cruise line. Booking inline is so easy, enabling choices at each step of the way and then holding all bookings on one dashboard. So user friendly.

Great customer service

Great chat with advisor on phone after Internet chat

A great cruise ship company, easy to book what we wanted online.

It was brilliant. I was able to choose a cruise that we wanted, then select a cabin that I was happy with. The online booking was easy to use and the dashboard is great.

Fantastic service from booking to disembarking.

Friendly, supportive and can do staff.

Easy booking

Promp answer to the phone. Fast booking. Easy. Pleasant booking agent who was very helpful.

Excellent service

Easy to deal with

Great service

Quick efficient, answered all our questions. Looked for different state rooms

Easy

Made an error on the booking and quickly sorted

All staff we’re excellent, so polite

Small vessel cruises are more comfortable and enjoyable for us.

website details easy to follow, Have cruised with Ambassador a few times and never had any trouble, booking is straight forward.

VERY GOOD - WE DO NOT USE THE MAIN RESTARAUNT.

Very straight forward booking procedure

Ambassador Cruise online booking

An easy to navigate website and booking straightforward.

Feeling confident after my booking.

Polite helpful answers all questions that were asked. So much nicer booking by actually talking to someone. Instead of on line booking.

First Class Company

Very informative website making everything clear to understand.

I have cruised twice on Ambition the last time in Jan - Feb 2026 when I was aboard for a total of 38 nights. I cannot fault anything on board (the weather however had it's own ideas!) The staff were wonderful, the entertainment and speakers were very good. Although I am very picky about food I was always able to choose something to my liking. I met some lovely people and couple of numpties - there are always a few.

Easy booking system

Good navigation, but perhaps making it too easy to go ahead and make a booking :) Information ready at hand for questions that may be asked.

Easy to use but check details before you pay deposit

Straight forward, the only issue was the fact that I decided I wanted to upgrade our cabin but there doesn't seem to be anywhere to do that

Great company to book a cruise with

Very helpful