Ambassador Reviews

Superb adult cruise line, very relaxed

Myself and my wife absolutely LOVE Ambassador, but the only criticism we have is there are not enough bar staff. The bar staff that are present work extremely hard! But to wait for such lengthy times is a bit frustrating. We’ve witnessed irate customers verbally abusing bar staff (not us!) and it feels quite uncomfortable! Would not stop us from cruising with Ambassador but we feel it is something that needs to be addressed. Regards Dave & Liz

Booked by phone, very professional, personable, easy to talk to.

All good so far

So far no problems will review when we have done the 3037 cruise.

Perfect for pensioners

Very friendly and efficient. A pleasure to talk to a person instead of a computer

the e mails could be more straight forward to axcess

Altered booking

Needed to alter a booked cruise for a different departure date and port. Found out what I needed to do via the chat help on the website then phoned their agents and was assisted with my alteration. Lovely agent, polite and knowledgeable, cruise changed, extra deposit paid and ready to cruise....

Three Cruises Booked

I booked three cruises with a young gentleman called Cameron. At first it was a query that I ran in about, and after he went through very clearly all about the prices and what I should expect, I thought don't delay I don't wish to miss going on a Christmas and New Year cruise. The next cruise was a back-to-back going onto the Caribbean, which I did last year, and it was super, so I'm going again. I booked the Gems of the Adriatic & Mediterraean, I have been to the Med before, but who cares, here I go again. Thank you, Ambassador Cruise Line. Please do another World Cruise I loved it and will go again.

Three Cruises Booked

I booked three cruises with a young gentleman called Cameron. At first it was a query that I ran in about, and after he went through very clearly all about the prices and what I should expect, I thought don't delay I don't wish to miss going on a Christmas and New Year cruise. The next cruise was a back to back going onto the Caribbean, which I did last year and it was super so Im going again. I booked the Gems of the Sdriatic & Mediterraean, I have been to the Med before but whio cares here I go again. Thank you Ambassador Cruise Line. Please do another World Cruise I Loved it and will go again.

Ambassador - Amazing!

Embarkation was second to none. Crew always went above and beyond to make you feel welcome. Cabin was clean and comfortable. Food, presentation and service was exceptional! The entertainment team were amazing and evening shows were polished and entertaining. Would highly recommend Ambassador. I have enjoyed over 5 cruises with Ambassador with another 2future cruises booked,

He was easy to understand knew what he was talking about.He was friendly and was happy to help .

Customer service- excellent

Really helpful lady called Audra. Everything was clear and she was extremely pleasant to deal with.

Excellent price and service

Excellent sales rep who explained everything clearly and price matched with a cruise broker's price.

Excellent

Great customer service

Excellent

Excellent

Did my booking online. No problem at all.

Easy booking system

User Friendly Booking

Quite straight forward and easy to book via the internet

Brilliant Time with Ambassador

I have been on two cruises with Ambassador and I am booked on two more this year. The service I received was absolutely brilliant from the service at my room to the dining room. I have also enjoyed the experiences being offered by the cruises at the destinations. The food was excellent and the shows were so professional for young people. So thankyou Ambassador and Ambition Crew for the brilliant time and I look forward to August and September.

First Class service

Fantastic service. Only booked 2 days before sailing date. Julie in the reservations team was excellent and the booking took only a few minutes. I follow up email was received promptly and further confirmation a day later. Fantastic

Trouble free booking

Good service no problems with booking directly with Ambassador.