Ambassador Cruise Line Service Rating
Trevor Mills
6 months ago
Brilliant
Very easy and professional
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Based on 4,037 verified reviews
Trevor Mills
6 months ago
Brilliant
Very easy and professional
Susan Conroy
6 months ago
Helpful. Friendly and efficient
Excellent, friendley and they listened to what you wanted and found it for you. Helpful and suggested what would enhance your experience, but did not force you or heavy handed.
Michael Deeks
6 months ago
Booking by phone
Cameron was very professional and helpful , the first call I made he was unable to confirm the booking, so I had to call the next day to sort it out . His manner was calming. Regards Michael Deeks
David Williamson
6 months ago
Fairly easy to book but would appreciate more info on what Visa's we needed - if required. You guys are the one's dealing with the destinations ALL the time & so should have relevant info. Even the website you suggested we go to didn't have the required info!! Disappointed with that.
Lynn Campbell
6 months ago
I booked on line and it was simple and easy as I have booked before
Trusted Customer
6 months ago
Great Cruise Line
Very easy & email confirmation received promptly
Trusted Customer
6 months ago
Simple booking process
My enquiry was dealt with pleasantly and efficiently. My new booking was achieved quickly too.
Trusted Customer
6 months ago
Looking forward to our trip
Operator explained the options for selecting our cabin. Didn't rush us into a decision.
PHW
6 months ago
Easy to book and helpful agent.
Basically good, but the call centre is noisy and I could hear the fellow worker on the phone easier than the person I was talking to. Otherwise, very easy to book our cruises.
Trusted Customer
6 months ago
Michelle was extremely helpful and pleasant to speak with.
Trusted Customer
6 months ago
Easy transaction
George the sales rep was excellent and gave good explanations to all the questions I asked.
Trusted Customer
6 months ago
Not sure exactly what is needed here!
The Ambassador representative was extremely helpful and efficient at the Future Cruise desk and managed to book my cabin close to my friend who had already booked. It only took 15/20 minutes and was much easier than trying to book on the telephone from home.
Barry Hawken
6 months ago
It was quick and easy to book the cruise
Trusted Customer
6 months ago
Very efficient and professional
Stella Baird
6 months ago
Cruising with Ambassador
Second cruise that booked with Ambassador, staff were also so friendly and will go the extra mile to make sure your holiday is special
Douglas Jones
6 months ago
Booking Process Online Is easy
Very easy to book a cruise on line only took a few minutes
Trusted Customer
6 months ago
Three Cruises Booked
I booked three cruises with a young gentleman called Cameron. At first it was a query that I ran in about, and after he went through very clearly all about the prices and what I should expect, I thought don't delay I don't wish to miss going on a Christmas and New Year cruise. The next cruise was a back-to-back going to the Caribbean, which I did last year, and it was super, so I'm going again. I booked the Gems of the Adriatic & Mediterranean. I have been to the Med before, but who cares, here I go again. Thank you, Ambassador Cruise Line. Please do another World Cruise, I loved it and will go again.
PETER GIBLIN
6 months ago
You bite up because of your lower jaw.
Elizabeth Carty
6 months ago
Excellent
Kay Izatt
6 months ago
Try embassordor you won’t be disappointed
Clean cabins lovely beds ,nice decor excellent staff and wonderful great food with very good entertainment all in one big happy package x