Ambassador Reviews

Always friendly and efficient.

Always friendly efficient staff. Would prefer not having to go through AI for customer service first though.

Bargain price at short notice

Polite and efficient

My Experience

Been on Ambassador twice now and have had great experiences on both. Just booked a third trip and hopefully it'll live up to the previous times.

Excellent

Friendly knowledgeable staff. Kerry was excellent.

successful booking

very helpful.polite knowkedgable and considerate staff

Happy, calm, efficient.

The agent we spoke to took us through the process calmly and efficiently even though the phone connection was not good.

Happy cruising

Excellent, professional and helpful and also managing to be friendly.

Booking was easy enough, but it would be helpful to have more information regarding details of passengers' protocols when on board. I had to go to AI to find more information.

Would give 5 but took to long to answer

Second time - hopefully!

Done on-line so very easy. No problems. I have sailed with Ambassador before and am aware of the high standards to expect. I am really looking forward to sailing again but can only depart from Avonmouth, as my wife has a mobility problem and I no longer drive.

Ambassador great all round cruise line.give them a go you wont be sorry.

They are quick efficient and polite,and nothing is ever a bother.and are very good at keeping you in the loop.

Couldn’t fault it

Service from staff in all areas was excellent, food was good and the entertainment was excellent. First cruise for my sister and she loved it.

Very helpful

Very helpful

2nd time now, 53 cruise done in total, Ambassador good value for money.

I had a question yo ask and the phone was answered quick and it was an English lady who was very helpful.

Cruising with Ambassador

It was easy to book via the website, I have sailed with Ambassador a few times and always had a good time

Service Review

Excellent nice friendly operator

Very welcoming and friendly

Excellent

Helpful and quick

Very prompt picking up. Helpful in dealing with a card difficulty, held the booking while a security issue with the card was resolved.

Friendly, comfortable, accommodating and good value for the service you get

We booked the cruise on line and followed the instructions from start to finish, the booking format is easy to follow so we did not have the need to speak directly with the booking staff.