Ambassador Reviews

Getting medical authorisation can take time

Due to medical issues, we needed to speak to the medical and mobility team prior to booking. Unfortunately, this can not be done by phone and relies on emails. Ambassador act quite quickly but the sending of emails does cause delays and by the time we had the information we needed and authority to book, cabin availability had massively reduced and prices significantly increased. It would be nice if you could have a temporary hold on cabins whilst awaiting correspondence for medical needs.

Happy customer

No complaints at all, friendly, helpful, I could not have asked for anymore.

Always the best!

Ambassador were really helpful with sorting out my booking to suit me best.

Easy to follow instructions , when booking all aspects of the holiday

Easy booked on line very straight forward

Very easy booking process

Very straightforward

Excellent as usual

Something for everyone

It was very easy to book my cruise on line. I have sailed with ambassador a few times so I knew what to expect from the on-line booking experience.

Professional

The girl who dealt with my new booking was extremely helpful and professional

Amazing booking support

The help and support I received from Carly was amazing. She was extremely patient and supportive, determined to find a solution to a problem I encountered in registering my booking.

My cruises

I am very pleased when I booked for Christmas and New Year’s I found it quite easy to do and looking forward to my cruise in August with you

Easy process for booking

Process for booking online was easy.

Highly recommended

Staff were excellent and whole atmosphere on board was welcoming and friendly. My sister and I enjoyed it so much we have already booked 2 further cruises with them. The embarkation process was outstanding and we were on board within 20 minutes from being dropped off at the terminal. Highly recommended

Outstanding customer service

Customer Service was great answering my queries. And being able to accommodate my mobility needs other companies couldn't be bothered with.

Another Wonderful cruise

Always excellent superb service

The joy of cruising

This cruise was booked whilst on my last Ambassador cruise and I was paying the balance on line. I enjoy the Ambassador cruises so much that I’ve already got another two booked. Another by myself and one with 3 friends.

The service was good ,the food was very good, entertainment was very poor sea days boring

Great stuff

First vkads

Short continental cruise

I have not yet sailed this booking but the process of arranging the cruise and filling in the necessary paperwork has been easy. I have not had to use their phoneline for support but am confident that should I need any advice they are just a phone call away.

Very good

Very good