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“Marti and tony”

Helpful member of staff easy to book, friendly staff

Patricia Millar (review on feefo.com)

“A pleasant change from many telephone services”

The agent spoke clearly - what a pleasant change from many telephone services - and was very helpful. He was aware of me as a previous customer (I've never know that before with Ambassador) so had my personal details quickly to hand.

Paul Foss (review on feefo.com)

“Looking forward to our cruise.”

Absolutely Great, not only did Michelle “know her facts” but she could not have been more helpful guiding me through the booking journey being patient and understanding explaining things in detail and helping me through the experience. I could not be more pleased. Thank you Michelle.

Dennis Shepherd (review on feefo.com)

“Review”

Excellent

Anita Sakol (review on feefo.com)

“Pop master”

Easy and straightforward

Tracey (review on feefo.com)

“Easy booking for Major birthday”

More than helpful, clear and friendly advice. Family on a group vacation meeting up with other family members. No issues, no problem, all bookings linked so we will dine together .

SHEILA RIS (review on feefo.com)

“Review”

np bpther

Trusted Customer (review on feefo.com)

“Review”

This will be our first Cruise so we can't really say anything until we have experienced our Cruise.

Trusted Customer (review on feefo.com)

“Very good”

Very informative and easy to book

Lynne Guilfoyle (review on feefo.com)

“Review”

Quick, clear and friendly very professional as always

ANGELA IRENE HULLAH (review on feefo.com)

“Excited about my first trip on Ambassador”

as a Brit living overseas I valued that I could easily access the site and book with no apparent blocks :) I also phoned and was impressed with the agent's patience and candid advice regarding cabin type, that led me to book without hesitation.

Trusted Customer (review on feefo.com)

“Can’t wait to be on board again!”

Excellent service throughout, from booking the cruise to leaving the ship. Staff nd attention to detail could not be faulted.

Raymond Consterdine (review on feefo.com)

“Great Customer Service ...”

Cameron on the chat service was really helpful. I was amazed when I received an email from him the following day checking in with me. Great customer service!! Karen and Marie were also very helpful and informative. In general, all the staff I spoke to were great! A good impression so far! Looking forward to my first solo cruise. Would be nice if I get a cabin upgrade, that would be an added bonus to my new cruise journey ....

Trusted Customer (review on feefo.com)

“Did everything for my booking”

Excellent went through everything and booked it all for us. Was really an easy way to go about booking the holiday. Also matched us up to the others we were travelling with. Very helpful from start to finish.

Trusted Customer (review on feefo.com)

“Ambassador cruise line”

Very helpful

Donald Mercado (review on feefo.com)

“Friendly helpful and efficient service”

Phone answered immediately. Emily and Michelle were both polite and helpful. Michelle was helpful in assisting me to claim the railcard discount. (Sadly the reduced deposit was no longer available for this cruise)

Trusted Customer (review on feefo.com)

“Efficient Booking System”

it was easy to book the cruise as everything was explained very clearly. It was good to be able to see the deck plans in such detail to be able to book a particular cabin. We are travelling with friends, it was simple to choose the same dining plan as they had. Also delighted at the low cost of the deposit!

Trusted Customer (review on feefo.com)

“Ambience cruise October 2025”

We received first class service from our cabin steward to our table / wine waiters everybody we spoke to were very friendly the receptionist was very helpful and helpful with our enquiries...The staff helping with embarkment at port were very considerate to our mother who is in a wheelchair taking time and care to help our mother

Trusted Customer (review on feefo.com)

“Solo traveler booking was easy”

I am a solo traveler. Booking was so simple online, I called them first to ask a few questions and they were really friendly and put my mind at ease answering all my questions.

Trusted Customer (review on feefo.com)

“New Booking”

Excellent, Ambassador booking staff always helpful & knowledgeable, giving you good advice. Sailed with Ambassador last year and was a great cruise at an affordable price.

Allan White (review on feefo.com)