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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3600
4
687
3
148
2
37
1
64
Ambassador Cruise Line Service Rating
Philip Spiby
1 hour ago

So good I'm taking the family

It is on a par with everything else about this brand - excellent. We had our first cruise with Ambassador (and first cruise ever) this June to Iceland. My wife and I absolutely loved everything about it and have booked 3 more, including one for my grown up children as well to celebrate my retirement.
Ambassador Cruise Line Service Rating
MissW
1 hour ago

Kind & Patient

Booking staff were very kind and patient, supporting me through my first ever time of booking a cruise.
Ambassador Cruise Line Service Rating
David Taylor
2 hours ago

I found the process of booking and going through the process has been a positive experience and when I have called customer service team it’s been sorted out with a professional and friendly person, overall a great experience.
Ambassador Cruise Line Service Rating
Bernadette Mccann
2 hours ago

Can't fault it in any way

Our cabin man couldn't do enough for us. The staff were smiling, always said hello and were helpful. The reception staff saw to any queries immediately
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago

2nd booking - planning a 3rd!!

This is our 2nd booking with Ambassador and we are planning a 3rd. The online booking process is simple and gives all the info you need - and once booked, you get access to an online portal so you can book parking, excursions etc.
Ambassador Cruise Line Service Rating
Sally East
2 hours ago

Great brilliant love ambasada

Great staff great ship great time superb cant wait to go again
Ambassador Cruise Line Service Rating
Lesley Cairns
2 hours ago

Excellent service and local departure

Local departure. Excellent service from all crew. Food and entertainment were very good and catered for different dietary needs. Varied programme of activities on throughout the day We disembarked ourselves and it would have been helpful to know what time the 1st shuttle bus to car park was.
Ambassador Cruise Line Service Rating
PAMELA HUTCHINSON
2 hours ago

Good value cruises

My only complaint is that when I phoned Ambassador a recorded message said my waiting time would be less than 3 minutes. In fact I was on hold for 32 minutes!! However, once my call was answered everything was dealt with quickly and efficiently.
Ambassador Cruise Line Service Rating
Katherine Clarke
3 hours ago

Service very good - the staff couldn’t do enough for our 92 year old relative. Just found the walk from the ship to the end of the port really long and no wheelchair available for said relative.
Ambassador Cruise Line Service Rating
Jill Phillips
3 hours ago

First time cruising

I recieved excellent service its first time cruising and being disabled I was uncertain of a few things but any worries I had were soon sorted with the guy I spoke with on phone when booking
Ambassador Cruise Line Service Rating
Merope Capernaros
3 hours ago

A growing disappointment

Unhappy that the discount offered on the iPhone post blocked my booking by asking me to state a port when no port box existed. Attempted then to book on my laptop where no discount was offered. I reckon this may be sharp practice and the first time I have considered other cruise companies. I have enjoyed all the Ambassador holidays until the last one when a huge party from America changed the friendly atmosphere on board Ambience. I might start shopping around in future.
Ambassador Cruise Line Service Rating
Catharina Basters
4 hours ago

Very easy to make a booking
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago

Excellent service

We had to change our cruise for medical reason…..service was excellent and made very easy.
Ambassador Cruise Line Service Rating
Greg Munro
4 hours ago

Ambassador - an excellent service from booking to sailing

Just easy to follow
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago

Happy

Excellent
Ambassador Cruise Line Service Rating
Trusted Customer
5 hours ago

So much more for your money

Always Five Stars
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago

Try it

Quick & essay talks to a real person
Ambassador Cruise Line Service Rating
Bert Girling
10 hours ago

Easy booking experience.

The person that I booked with was helpful and had a sense of humour.
Ambassador Cruise Line Service Rating
John Graham Alexander Sutherland
11 hours ago

Excellent service

Excellent service throughout the cruise
Ambassador Cruise Line Service Rating
RON WILSON
12 hours ago

Ambassador ships

So easy to book online....have been on a few of ambassador both Ambience and Ambition lovely ships and the whole journey is wonderful and you will have to go a long way to find better staff. You can't beat Ambassador.....the prices so affordable.....
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Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365