Ambassador Reviews

Very good. After initial booking we decided to upgrade the cabin and the lady doing the onboard booking sorted it all for us

Such an easy web site and was given a great deal

Ambassador emailed deals. Felt one suited us. Good value for money. Booked online. Website easy to navigate. Webpage straightforward. Booking was a simple process and we were able to get a good cabin by booking early. Low deposit also helped. Confirmation immediate followed shortly after by a confirmation email with documents. Advised to log into My Ambassador for all other information etc about the cruise. Very helpful, as meant we input our dining option straight away.

Very good

Very friendly patient and accessible rep at the end of the phone. Easy to hear and understand. Happy to explain clearly for me who is over 80

Quick and easy to book

Good

As above 5 star

Simple enough website to navigate with options available. No issues.

Professional and excellent throughout

Booked a last minute cruise and the booking was easy.

Easy to use website and booking system

Very easy to book a cruise. Polite friendly staff who are very informative. An easy process! The only disappointment is that there is no loyalty scheme like there is with others!

Not used anything as yet. Too early to say.

Lady staff member was warm, friendly and helpful, and everything worked smoothly with our booking. It was stress-free.

Booking was taken with no fuss. Information was uncomplicated. Michelle was pleasant and easy to deal with.

The booking went ok until my Nectar card wasn’t recognised. I had used it that day and whilst on the call checked online. The next morning I had a call asking me to check with Bectsr which I did. Nothing wrong with the card. Tried fur hours to call the customer service rep phone busy so I called the general number who eventually got me through.. I was told it would gave to be transferred to another department, your system or virus doesn’t work properly. Stop advertising you take Nectar until you sort it out.

Great service.... Service with a smile...

Excellent everything was so easy and straightforward

were to book my car at this port