Ambassador Reviews

Cruise easy to book, agent very amiable and knowledgeable. This will be our fourth cruise with Ambassador, previous cruises have been first class, hence booking again. Compares more than favourably with other cruise lines.

great. easy online booking in the evening. good choices and easy to go back to change decision. I went to be having booked a cruise without needing help, which was great.

Everything was straightforward. Booked car park but so far unable to download permit from website. Have emailed them & await response.

Ambassador Cruise Line’s slogan, 'The Warmest Welcome At Sea,' couldn’t be more fitting. My 14-day voyage to Norway aboard Ambience was nothing short of exceptional. The staff were consistently warm, attentive, and professional throughout the entire journey, making the experience feel truly special. I genuinely cannot fault a single aspect of the cruise. In fact, I’ve already booked three more with Ambassador, and my glowing recommendation has inspired at least four of my friends and colleagues to book with Ambassador as well. A fantastic experience from start to finish.

changed booking 13 months in advance and was charged 100 pound admin fee when they have held 400 pound deposit, would not price match as cruise found cheaper than we were charged within 24 hours ,past customers no loyalty shown ,Norwegian and msc treat you far better in our experience ,changed booking as daughter decided to get married in mat 26 when we had originally booked ,its our own fault booking to far in advance at our age we wont do it again or book with ambassador

This is my first cruise, can’t wait, so easy to book, straight forward, all the information I needed was in one place Setting up my login . . . So easy

I received non stop emails.

I BOOKED ON THE SHIP AS IT IS SUPPOSED TO BE CHEAPE AT £2980 SAW THE SAME CRUISE THIS WEEK SAME CABIN FOR £1632 WILL NEVER EVER BOOK ON THE SHIP AGAIN TO EXPENCIVE I AM SORRY TO SAY 3

Efficent service helpful and knowledgeable person giving us confidence to book on the day.

Booking on line was a breeze.

Very helpful staff great customer service took time to listen to my requests

Great very prompt in answering any worries I have and I'm sure there will be more as I'm bringing my elderly mum and I'm very scared that she will not be acomerdated x

Booking online was easy and straightforward.

Easy to book on line, haven't experienced the Cruise yet!

Very easy booking

Excellent service, very helpful and answered all queries to my satisfaction.

Quick efficient helpful friendly This was our first time booking with ambassador. Questions addressed straight forwardly.

I always ring up and get good service from the booking team. Bit miffed that I just missed the 10% off by a couple of days but got half price drinks package

Being my first cruise with Ambassador I was very pleased with the helpful member of staff who made the reservation for me.

The young lady was very happy to help and sorted out our cruise with ease Thanks again to the young lady