
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago
Ambassador Cruise Line is for everyone who wants to travel
I booked Ambassador Cruise Line because of their helpfulness of making you got all documents you need to travel is ready, or if you any difficulty, they will advise you what to do and how.
Pleasant Staffs and very patient staff, making sure diuretic meal are prepared properly and the dining service are excellent waiter's are patient and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago
Easy to book
Very easy to book and even when I had made a mistake it was easy to speak to an actual person to rectify.
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago
Very enjoyable cruuse
Website easy to negotiate, booking easy and straightforward, and communication excellent.
Just back and crew are a credit to Ambassador, cheerful, polite and helpful. Food very good and varied. Entertainment very enjoyable, I especially enjoyed theatre@sea as something different
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago
Cruise with Ambassador
Once I got through the service was very good. I had a problem as to begin with I didn't get a confirmation email. I tried to get back and I was told I needed to speak to guest services. The first time I tried I was told automatically I couldn't speak to guest services unless I was leaving within 4 weeks. The second time I didn't have a problem and once I got through they were very good and I was actually able to upgrade as well .
Ambassador Cruise Line Service Rating
Trusted Customer
11 hours ago
your staff are very helpful from sorting bookings to being aboard. I have always had excellent customer service.
Ambassador Cruise Line Service Rating
Trusted Customer
21 hours ago
Easy to book
Fairly simple procedure to book. Worked well throughout the varios stages. Can't get overly complimentary about an online booking system
Ambassador Cruise Line Service Rating
Trusted Customer
24 hours ago
A joy
Great
Vfm
Better sales
Ambassador Cruise Line Service Rating
Paul Fox-Cannell
24 hours ago
Fab
Loved it! 🥰 food was wonderful, entertainment good and staff service amazing! We weee nervous about such a small ship and the fixed timing but ended up loving both! We’ve booked three more cruises with them!
Ambassador Cruise Line Service Rating
Hugh Russell
1 day ago
Direct Booking very easy.
Direct online booking. Very easy and straightforward
Ambassador Cruise Line Service Rating
John Edwards
1 day ago
Limited balcony cabins
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Amazing easy booking
They were brilliant I originally didn't have my card but they set me up on the system and the next day I called back and they were so brilliant helping go through all the information and the options I had with cabins. Im disabled and use a wheelchair at night they were brilliant with the booking made me feel like a normal human being for a change. I did make her laugh when I said could I bring my additional leg with me to walk. They went through parking and transport options to make me feel prepared and at ease. It was a really quick and easy process and they were so so friendly. I can't wait to get on the cruise best customer booking experience I have received so far.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Very easy to book on line
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Friendly and pleasant
Very pleasant lady, answered all my questions efficiently and was also friendly.
Ambassador Cruise Line Service Rating
Jeanne Fisher
1 day ago
Cruising round the British Isles
Very easy to book.
Chose our cabin and deck from the plan provided in the brochure.
Paid extra for the drinks package
Paid the required deposit with the balance being due 3 months before to sail.
Confirmation sent to my email address.
Couldn't be simpler.
Looking forward to our cruise.
Thank you.
Ambassador Cruise Line Service Rating
Dorothy French
1 week ago
Holiday with ambasador cruise
All staff friendly and welcoming..
Great choice for fur cruises
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Booking process straightforward thus far
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
system ok
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Blanked customer
You have failed to send me my booking confirmation Email. In order to obtain my booking reference I rang your office help number. After 40 minutes of holding I gave up. Disgusted at your appalling lack of.customer care. Purely by chance you sent me an Email trying to sell me a cabin upgrade, this fortunately included my booking reference. So I was able to link my booking and complete the compulsory pre cruise information. With only two weeks to our sailing date your lack of care is accentuated. I am one of your best customers having sailed with you on 10 previous cruises including a world cruise. The excellent service and care on board ship contrasts with what appears to be a deliberate refusal to allow easy communication pre cruise which to me feels like self inflicted stupidity. I would not recommend anyone to book with you directly but would advise the use of a reputable travel agent.
Ambassador Cruise Line Service Rating
Geraldine Parrack
2 days ago
I’ve sailed with ambassador for 10 cruise and all the staff are very friendly and helpful and welcoming
Ambassador Cruise Line Service Rating
Marina Trusevits
2 days ago
Мы стали поклонниками Ambassador
Мы с мужем были пока только в одном круизе в 2025 году, но после этого забронировали ещё два . Это говорит о том, что мы очень довольны Ambassador cruise line.
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