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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
2277
4
451
3
78
2
25
1
37
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago

Very efficient

Very efficient and pleasant experience
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago

Very efficient and direct
Ambassador Cruise Line Service Rating
Kenneth Twigg
4 hours ago

vey good

the lady i spoke to very nice very helpful. been some while since i had the pleaser to sail again been on the polo ,do not like the vast crowds on the other cruise lines looking for woods to the day.
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago

Overall not bad.

Overall it was easy for us to book a cruise. However, the invoice doesn't say that we have paid for the upgrades that include the drinks package and the gratuities. It seems to show it on your account but, even that's a little confusing.
Ambassador Cruise Line Service Rating
Kathleen Sweeney
17 hours ago

Brilliant cruise from start to finish.

Hi. The service was excellent from start to finish. The cruise was that good I've booked another one with you.
Ambassador Cruise Line Service Rating
ANTHONY ROBINSON
21 hours ago

Friendly help from "Jane" to rollover a booking from March to May

Excellent service to rollover a booking to a later date
Ambassador Cruise Line Service Rating
Jean Gray
21 hours ago

Excellent everything was done quick and easy
Ambassador Cruise Line Service Rating
Graham Humphries
22 hours ago

Helpful Professional Efficient
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Nobody to answer phone on customer service In the end I had to send an email I booked directly with you but you said I did it via an agent which was news to me Therefore I couldn’t book parking
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Very happy with the service

All very good from start to finish
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Difficult request dealt with well.

Yes good I had an unusual request which was solved to the best of the consultants ability.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Booking Review

I am only giving this review based on my booking process as I have not yet cruised on Ambassador . I booked through there on line website , I found it very user friendly and once I had chosen which ship and destinations I wanted to visit the whole process was very easy. I Recieved all my information and booking confirmation by the end of the same day.It was all very Clear what I had booked . A very easy booking process . Looking forward to the cruise
Ambassador Cruise Line Service Rating
Philip Worley
1 day ago

Awesome Customer Service

Excellent customer handling skills by my call handler . Never in 45 years plus of travelling has anyone advised me that a sharps box will be in our cabin. Awesome service. Easy to book and a very comprehensive call handler took our call. 10/10
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Good service.

It was very easy to use the booking system on line. However, found it quite frustrating to get through by telephone, waiting a long time. But once through found the operator to be very helpful.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Canary Cruise 2027

Booking was simple and straight forward
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Comfortable traditional ship. Friendly and considerate staff
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Excellent and efficient booking with a first class cruise line

Excellent service. Easy to follow instructions and the booking was done fast and efficiently. We have cruised many times with Ambassador and so had no hesitation in booking again knowing that we would get a first class service from our favourite Cruise line
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Quick and easy booking

I phoned to book. From being identified from the phone number all went smoothly and was quicker than it would have taken on line.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Good service

Very easy to book online. Website very easy to navigate
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

3 weeks cr7is to Canaries and back

Efficient and polite . Haven't been on my booked cruise yet so will tell more after.
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Copyright 2025 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365