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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3363
4
666
3
124
2
42
1
61
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago

Ambassador great all round cruise line.give them a go you wont be sorry.

They are quick efficient and polite,and nothing is ever a bother.and are very good at keeping you in the loop.
Ambassador Cruise Line Service Rating
Trusted Customer
12 hours ago

Couldn’t fault it

Service from staff in all areas was excellent, food was good and the entertainment was excellent. First cruise for my sister and she loved it.
Ambassador Cruise Line Service Rating
Trusted Customer
13 hours ago

Very helpful

Very helpful
Ambassador Cruise Line Service Rating
Kevin Still
14 hours ago

2nd time now, 53 cruise done in total, Ambassador good value for money.

I had a question yo ask and the phone was answered quick and it was an English lady who was very helpful.
Ambassador Cruise Line Service Rating
Jayne Jones
14 hours ago

Cruising with Ambassador

It was easy to book via the website, I have sailed with Ambassador a few times and always had a good time
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago

Service Review

Excellent nice friendly operator
Ambassador Cruise Line Service Rating
Clive Pike
19 hours ago

Very welcoming and friendly

Excellent
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Helpful and quick

Very prompt picking up. Helpful in dealing with a card difficulty, held the booking while a security issue with the card was resolved.
Ambassador Cruise Line Service Rating
Colin Painter
23 hours ago

Friendly, comfortable, accommodating and good value for the service you get

We booked the cruise on line and followed the instructions from start to finish, the booking format is easy to follow so we did not have the need to speak directly with the booking staff.
Ambassador Cruise Line Service Rating
Kevin Archer
1 day ago

Easy booking

First time booking with you nice and simple thanks how I like it thank you
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

All good

All was good and easy with no problems
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Very professional easy to access help. Our trip was excellent looking forward to the next one. All staff very helpful.
Ambassador Cruise Line Service Rating
Maureen Guntrip
1 day ago

Best value on the Cruise Market.

First class can't find one thing to complain about. Must be on our twenty or so cruises now. Our only gripe being is there any benefits good will gesture of the mad have spent. Mansell
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Constantly beig emailed. Water policy on total spend with drinks etc is awful. Bit like Ryanair. No mention about drinking water in cabin. Trips far more expensive that booking direct and then train booked exclusively for ambassador on the day in Port. Not even gone yet and stuck with it.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

First Impressions

Booked on line and given plenty of time to work through the booking process. I had a query about the booking so contacted Customer Services who very patiently answered my query, explaining the answer succinctly without jargon. Impressed with on line booking and Customer Service. A huge plus was phone was answered quickly without having to listen to monotonous tinny music. Very good first impression of Ambassador Cruise Line as first time travelling with them.
Ambassador Cruise Line Service Rating
Patrick Maguire
2 days ago

Fast ,efficient, friendly service
Ambassador Cruise Line Service Rating
Elizabeth Harvey
2 days ago

Love the ship and staff

A very professional service and extremely helpful. All questions answered precisely. Would recommend this booking service
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

returning to ambassador again

I was having difficult paying for a booking on line .I phoned the office to make the booking through them. There were further problems as the phone kept cutting out when trying to make a payment. The booking clerk phoned me back and payment was completed. I was most impressed with the calmness and efficiency of the booking clerk to resolve the issues in a most helpful and friendly way.
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

Very easy
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

successful booking

very helpful.pokite knowkedgable and consuderate
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Copyright 2026 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365