
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago
Looking forward to our cruise with Ambassador
Easy to use website to find and book a cruise
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago
Easy to book
Very helpful and friendly
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago
Disappointed by lack of telephone call-back
I asked for a call-back as I wanted to discuss the cabin selection but none was forthcoming. I am a solo traveller, new to cruising and have no idea if I've booked a suitable cabin or not. It seems Ambassador is solely an online cruise company? Perhaps I'll get a phone call now I've highlighted the issue...?
Ambassador Cruise Line Service Rating
Trusted Customer
5 hours ago
I had a great and memorable holiday., loved the evening entertainment.
I had an issue with the air conditioning- it was so noisy on the first night that I was unable to sleep at all. I spoke to the cabin steward, he reported it and stayed to see the maintenance person- this was early that morning. I reported it twice later in the day and eventually, at around 8pm, someone came and fixed it. I was very pleased that it was fixed, but unhappy that it took 12 hours and me reporting it lots of times to get it sorted. The maintenance man was very friendly and helpful. All the rest of the service was excellent.
Ambassador Cruise Line Service Rating
Trusted Customer
5 hours ago
Ambassador review
Service was good especially the medical team I had an infection and the service was excellent.
I do not however agree with the gratuity system this is an outdated American system that has been dropped by most English and European cruise lines, even if it means paying more for the cruise it is better to know the total outgoings firsthand than to be hit with additional costs during the cruise.
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago
first impressions positive
Clear factual info given in website. Helpful and comprehensive answers to FAQs. Booking and confirmation was quick and easy to follow.
Ambassador Cruise Line Service Rating
Jennifer Broster
6 hours ago
Fabulous
Service was good very helpful
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago
Booked on line. Easy to use and straight forward
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago
Good
Ambassador Cruise Line Service Rating
Brenda Robinson
20 hours ago
Booking with Ambassador
Very efficient. Booking was very straightforward. The agent was very knowledgeable and able to answer all our questions.
Ambassador Cruise Line Service Rating
Pamela Kirk
21 hours ago
Very helpful
Ambassador Cruise Line Service Rating
Trusted Customer
21 hours ago
Perfect booking
I received a brilliant service today, lady was very patient, polite, helpful, very friendly and full of knowledge. She explained everything and helped me through the full booking. Being a solo traveler my mind was put at ease even though I’ve traveled with them before. Just love it as you can actually speak to a person.
Ambassador Cruise Line Service Rating
David Mills
21 hours ago
Booking Second Cruise with Ambassador
Booking -Had trouble initially booking on last night (9pm). Left message for someone to call me back, requested 9pm. Guest Services rang me, approx 10:00am, problem sorted.
Have completed 1 cruise previously with Ambassador, on Ambition. Found staff very helpful. Same initial feeling this time
Ambassador Cruise Line Service Rating
Clorinda Ballam
22 hours ago
Friendly Ships
I have cruised many times with Ambassador.
Lovely friendly crew, food excellent & entertainment good.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Good site
Easy site to manoeuvre.
Ambassador Cruise Line Service Rating
Gaynor Robey
1 day ago
Informative. And helpful
Full details and lots of information and help.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Easy to book
Great service and easy to book.
Ambassador Cruise Line Service Rating
JUNE COE
1 day ago
All round good cruising
Very easy to follow instructions to book a cruise, a lot of choice.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Ambassador canaries cruise
Easy to use
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Great cruise company
Friendly, efficient and got me a cabin that wasn’t shown online.
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