Ambassador Reviews

Easy on line booking

On line booking was very simple, quick and efficient..The confirmation email contains a well laid out and detailed invoice.

Simple & straightforward

Simple easy to understand & use site

Easy booking

Your customer service assistant was very helpful and patient throughout the booking , was knowledgeable and answered all our questions without hesitation. Very efficient and pleasure to deal with.

Too job

Great service

First class service. I have used this cruise line before. Great for singles

Excellent.

Excellent!!

Efficient online booking

Very easy to book. Good information about the cruise. Easy to add on parking and drinks package. Received confirmation quickly.

,..........

Very friendly people and crew. And good value for money

Very professional and friendly

Complicated booking and incorrect itinery

Not easy to find an available cabin and had to go into each one till I found one that I could book. Very time consuming. Also the itinery said sailing to Hamburg so I thought I'd booked the wrong cruise. The confirmation did say Amsterdam and Bruge. Very complicated booking process.

Easy Website experience.

Friendly and helpful service

Extremely friendly and helpful

Very straight forword

Easy to book

Norwegian Fjords

Jess was very helpful and friendly

Don’t know what you mean by this

Very good

Great service

Got to speak to a staff member straight away, very helpfull. Great service.

Excellent service

The representative who dealt with me was polite, friendly, helpful and very efficient. The booking was completed quickly and efficiently.

Excellent, easy to use website.

Easy to use, efficient web site.

Ideal short break.

The online booking system was straight forward once you have spent some time in considering the cabin options so far as it's facilities and situation are concerned. One point of concern was that the individual requirements such as dining arrangements and car parking were difficult to find on the system.