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Ambassador Reviews

All Reviews

4.7/5

Based on 4,019 verified reviews

5 stars3,177
4 stars634
3 stars117
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

Such a memorable experience.

Always very professional and at the same time make it feel very personal.

Ambassador Cruise Line Service Rating

Trusted Customer

7 hours ago

Arranging a trip

The information I required, was given clearly and I felt able to ask several questions which related to my proposed holiday. Throughout I felt able to query certain matters and the response was provided clearly and i never felt rushed , not that I was having to make a decision in a rush.

Ambassador Cruise Line Service Rating

Trusted Customer

10 hours ago

Easy and straightforward

One of the simplest bookings I have ever made

Ambassador Cruise Line Service Rating

Kathryn Hazard

11 hours ago

Not been on a cruise yet but heard nothing but praise

The person who I talked to was very pleasant and helpful, she looked at everything to make it easier for us

Ambassador Cruise Line Service Rating

Peter Heap

12 hours ago

It was so easy.

Ambassador Cruise Line Service Rating

Dave McKay

21 hours ago

Smooth and easy online booking process

So far, all we've done is book. We haven't actually been on the cruise itself. So, all I can really say is the booking process was straightforward and easy to follow.

Ambassador Cruise Line Service Rating

Trusted Customer

22 hours ago

Simply the Best

All are professional, understanding and very helpful. Every member of staff is prepared to go the extra mile to ensure complete customer satisfaction .

Ambassador Cruise Line Service Rating

Trusted Customer

24 hours ago

Great small ship company

The website is easy to navigate and I was able to complete the booking and insurance cover fairly easily.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Reasonably priced. Good attentive staff.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Stress free online booking

Easy to use online booking with immediate confirmation and information to log in.

Ambassador Cruise Line Service Rating

Francis Brennan

1 day ago

I phoned on Friday to ask if a Cruise I was looking at was available, I spoke to a Gentleman called Mark, he said he would call me back Monday morning. He did call me at the agreed time, he answered all my questions and I booked the Cruise. He was friendly and professional, so very happy with the service.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

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Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Super affordable cruise line!

Fantastic service! All staff very helpful & efficient! All my questions were answered!

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Good

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

1st class booking via phone

Service received via call to booking agent Michelle was 1st class. On line booking service not suitable as not all available cabins are shown on the site.

Ambassador Cruise Line Service Rating

Yvonne Warren

1 day ago

Quick and easy

It was very easy to book the cruise online. No fuss and rapid response.

Ambassador Cruise Line Service Rating

DAWN RIPPINGALE

1 day ago

Great service from beginning till end

Excellent service. Friendly staff. Nothing was a problem. See you next year.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

The telephone service was excellent

The cruise advisor was very proficient and answered all my questions which enabled me to go ahead and book the holiday.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Help with booking using Blue Light Card

Problem with booking sorted quickly. I’d been unable to enter Blue Light card details online.

Ambassador Cruise Line Service Rating

Kathleen Sweeney

3 days ago

I have cruised with Ambassador a lot. I have to say i have nothing negative to say. Staff are amazing. Entertainment very good. Food lovely. Ship so clean and welcoming. See you soon Kathleen Sweeney Miss