Ambassador Reviews

Great experience

2nd cruise with Ambassador and 3rd cruise booked for 2027... Says it all. Pleasant ship Lovely polite staff and nothing too much trouble. Only encountered 1 rude member of staff when we asked for a pot of tea for 2.. told us she didnt have any reapots and brought us 2 paper mugs of luke warm milky tea. Another waiter quickly put this right. This was the lounge on deck 5 by reception.

Brilliant so far!

Booking was easy. Julie was kind and patience.. lovely to deal with. I'll give more feed back once ive done the cruise. Looking forward to it

Great for no fly cruising.

No service received as I booked myself online.

Superb Srrvice

Extremely understanding about it being a solo requirement. Thank you.

Although the service is good in general. I would prefer to speak to a person instead of AI bots.

Excellent service from Ambassador Cruise Line

Excellent service as always and look forward to cruising in the future with Ambassador

very helpful and being able to speak to a human being rather than an AI lets you ask a question

Easy on line booking

On line booking was very simple, quick and efficient..The confirmation email contains a well laid out and detailed invoice.

Simple & straightforward

Simple easy to understand & use site

Easy booking

Your customer service assistant was very helpful and patient throughout the booking , was knowledgeable and answered all our questions without hesitation. Very efficient and pleasure to deal with.

Too job

Great service

First class service. I have used this cruise line before. Great for singles

Excellent.

Excellent!!

Efficient online booking

Very easy to book. Good information about the cruise. Easy to add on parking and drinks package. Received confirmation quickly.

,..........

Very friendly people and crew. And good value for money

Very professional and friendly

Complicated booking and incorrect itinery

Not easy to find an available cabin and had to go into each one till I found one that I could book. Very time consuming. Also the itinery said sailing to Hamburg so I thought I'd booked the wrong cruise. The confirmation did say Amsterdam and Bruge. Very complicated booking process.

Easy Website experience.

Friendly and helpful service

Extremely friendly and helpful