Ambassador Reviews

Okay cruise because of the entertainment

Great entertainment with Jane McDonald and co. We had such a laugh. People were great. Food was good. State rooms were tired and needed a good revamp - staff were lovely. Bars were lovely. Great cruise but rooms needed some love.

Staff have been very helpful every time I’ve rung them

My experience with Ambassador booking department

I spoke with Kerry who could not be more helpful and answered all my questions to my complete satisfaction. She is a credit to the Ambassador team.

Great Service

Easy to navigate web site and efficient communication.

Sound advice for a cruise novice

Being a relative novice on booking cruises, I was reliant on the agent given me advice with regard to the booking, which they did. The booking was straight forward and easy to do. They were not pushy and did not try to get us to buy any extras.

Simple process

Hi there thank you very much

Good and friendly

Smooth and efficient booking process

Booking office staff member was extremely helpful and efficient. Phone lines were answered promptly and queries were sorted out with a call back.

Couldn't fault the service over the phone.

Couldn't fault the service. Always phone to book so you can have a chat and get to know who you are dealing with (kerry was great). Been using ambassador since the beginning and have never been disappointed. Have recommended many times to friends.

Very positive experience for our first time with ambassador cruises

I was not expecting to upgraded to a balcony cabin at no extra charge thank you we are going to book a balcony cabin on our next cruise

Excellent customer service

Nothing is too much trouble, i messed up my booking and they sorted everything out for me so I didn’t miss my friends birthday cruise last minute. Thank you.

Easy Booking

Easy clear booking process at a good price.

Excellent callcentre

I spoke to the call centre and got very helpful information , in a quick and efficent way.

excellent and am sure the booking will match previous ailings

Easy to navigate,

Great

Good communication, Audra the lady who booked out holiday was great price matched my holiday

Great time.

Easy booking process and easy access to online booking.

Excellent service.

Ver helpful & good advise certainly not pushy.

First cruise with Ambassador

I phoned today to book a cruise for next year . The person I spoke to was very helpful . This is our first cruise with Ambassador looking forward to it