Ambassador Reviews

I have used Ambassador Customer Service by telephone and email and they are always excellent. Very helpful.

Excellent and well informed information as with everything about Ambassador client is always put first. Cannot wait for our cruises later this year.

It was fantastic

Excellent, friendly professional. Clear and informed. All I needed to know

Not cruised yet but the price was highly overpriced

Service was helpful, efficient and friendly. I had a number of questions regarding our cabin and its location, and we were able to book what we asked for. Thank you.

Excellent , Mark was very helpful with the booking process

Very good promo service with Julie

excellent

Did not receive confirmation email. Rang Ambassador who resolved this straight away

We have just booked our sixth cruise with Ambassador. All the cruises have interesting destination experiences. The crew and staff are always helpful and friendly. The entertainment is very suitable for those of a certain age. My wife and I have already encouraged her sister and brother-in-law to cruise with Ambassador and we are cruising together next year.

Polite and patient. The agent had no problem with all my questions.

Easy to book online, though it took a few hours to receive a confirmation email.

Very helpful, quick and efficient. Nothing was too much trouble and I didn't feel rushed, it was nice to speak to a human being and not an automated service.

I called for more information but the person I spoke to was not very friendly or helpful.

Perfect in every way, staff go all out in every way to look after guests. I use them every year, have now for many years and cannot wait for my next two cruises already booked. Roll on. Superb

I haven't yet sailed with Ambassador but the booking experience was good, quick and easy. The cruise I booked on 28th February was to replace one I had to cancel due to bereavement. The advisor was friendly, helpful and sympathetic to my circumstances and explained the procedure thoroughly.

Louise was fantastic, she was so helpful and took her time to explain things. Can’t thank her enough

Booked a cruise just for Antwerp now that’s all changed your end and you won’t refund me or let me transfer the deposit unless the other cruise is more money

I have cruised on three occasions in recent times and have booked directly with Ambassador Cruise Line, I have found the service from initial enquiry to booking my cruises and it has been a breeze to deal with the sales team.