Ambassador Reviews

Your agent was efficient, knowledgeable, Patient and friendly. The booking went flawless, Cameron even gave suggestions to make Boarding easier.

Excellent customer service and professionalism

Easy to follow choices. It took around an hour before the confirmation email came to my in box which made me a little anxious. But once it came it was full and accurate of my booking

Excellent. Knowledgeable , helpful and patient. Explained details and opened a booking ,so that when I had to query detail with travel companions and rang back to confirm booking,all details previously given were retrievable. .

Booked on phone by Emma , great customer service !

very good and helpful

Quick & easy

I’ve only made 1 booking and I have yet to sail. It’s a good price and a snappy itinerary that I’m looking forward to.

Quick booking process and got an extra 10% off.

The two sales people I spoke to on the phonewere very, very helpful, we are now looking forward to a holiday in 2027

Good service

The service was good, very informative which covered all aspects and questions and details we wanted to know about and all delivered ina very friendly manner. Deciding what options we wanted and what the package we booked included was a smooth process, as was the actual booking itself - speaking to such a good rep is infinitely better than booking online.

Very good and easy to book

Audra was extremely helpful during the booking process.

Quickly received a call back after requesting this from the website. Consequently was able to make a late booking with the assistance of a very helpful Ambassador representative.

Smooth and efficient booking made via telephone

The lady I spoke to was very friendly, informative and helpful as was the man I spoke to yesterday. The booking service was very efficient, thorough. I felt able to ask anything about the cruise receiving the information I required.

The lady who assisted me was very helpful and answered all my questions. She helped me to book a cruise for three people and I'm confident I got a great cabin and a great deal for us.

Helpful, quick and friendly customer service with a problem. All very efficiently and sensitively handled. Thank you.

Polite and efficient and friendly