Ambassador Cruise Line Service Rating
Ethane Barbara Creedonj
3 hours ago
Very helpful.
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Based on 4,036 verified reviews
Ethane Barbara Creedonj
3 hours ago
Very helpful.
Rakhshanda Sheikh
10 hours ago
I am happy with the easy on line booking.
Trusted Customer
23 hours ago
Good and friendly service
Maureen Jackson
1 day ago
First time with Ambassador
Excellent service and looking forward to the Cruise
Errol Whitworth
1 day ago
Service top notch crew fantastic
Trusted Customer
1 day ago
Helpful and Knowledgeable
Very helpful and knowledgeable staff who found us exactly what we wanted for our cruise. Have sailed many times with Ambassador and have loved every cruise.
Donna Ruiz
1 day ago
May use again
The cruise itself was good, food and staff were great. Entertainment good. Lovely rooms. Disappointed that I had to register my card 3 times. Disappointed we only had 2 half days in Amsterdam when we have been before we had full days off the ship. It should have been made clear that it was only half days off the ship when we were booking.
Trusted Customer
2 weeks ago
Cruise booking for 2027
Good experience and easy
Trusted Customer
1 day ago
Amsterdam cruise
So far booking on line, and creating an account easy to set up and very user friendly, first time booking with Ambassador, so hopefully will let you know, but so far A*****
Raymond Armstrong
1 day ago
Cruise
Very good friendly staff
Trusted Customer
1 day ago
Mrs
Was good, just wish it was easier and quicker to talk to a actual human
Trusted Customer
1 day ago
Good friendly ship and company
Everything was explained with regards to booking in advance on the ship. All questioned answered. All prices given were accurate
Trusted Customer
2 days ago
Excellent service when sorting questions after booking.
I had a couple of questions after I made my Booking. I used the live chat and spoke to Amy who answered them very efficiently.
Evelyn Dudley
2 days ago
First time with ambassador cruises
Fast and efficient booking
Trusted Customer
2 days ago
A joy to book and sail with.
Travelled many times with Ambassador, whether booking independently or via a travel agent. Booking process online is straightforward at each stage, as is booking a future cruise whilst on board and no hidden costs at the end of the booking. Booking confirmation email arrived promptly, along with the invoice, detailing exactly what was booked. Access your online account (following the instructions), add your cruise booking, your current booking is shown, check the details then relax and count the days to your cruise. Once on board the cruise ship, embarkation, in my opinion, is hassle free. Happy sailing.
Trusted Customer
2 days ago
Booking made easy
Ease to book
Michael Thomas
2 days ago
As above
Very good fast and efficient
Susan Jarvis
2 days ago
Great service
Great customer service. She helped me pick the right room for us which if I had booked online would not have had all the info I needed.
Trusted Customer
2 days ago
Hoping for calm seas
Booked on line, no problems
Jill Jordan
2 days ago
Ambassador cruises exceed expectations
Ambassador cruises seek to give enjoyment throughout the cruise, good food, good entertainment and good care to all who sail with them.