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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3582
4
662
3
140
2
33
1
65
Ambassador Cruise Line Service Rating
Peter Vaughan
1 hour ago

No comment

Efficient
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago

We eventually booked our cruise, and now looking forward to a lovely holiday to celebrate our anniversary .
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago

so far so good, hopefully back up prior to first ever cruise trip is as bee

Quick and helpful for a first time booking a cruise
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago

Sailing with Ambassador.

The service was very good. The staff are very helpful in finding you the booking that you want. This will be my third Ambassador cruise. I find them good value for money and I really like travelling on Ambience out of Tilbury. As a single person it has been a great way to enjoy a holiday.
Ambassador Cruise Line Service Rating
Christopher
10 hours ago

Very friendly lady most helpful this is our third cruise same ship
Ambassador Cruise Line Service Rating
Trusted Customer
10 hours ago

We are sailing

very easy to book our cruise.
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago

Satisfied customer

Booked online as previously. Easy booking with adequate information.
Ambassador Cruise Line Service Rating
Trusted Customer
20 hours ago

Very helpful web chat line

Took a bit of time to get a response but then we're very helpful . I
Ambassador Cruise Line Service Rating
Cathryn Broadway
21 hours ago

Easy booking

No issues, easy to book on line
Ambassador Cruise Line Service Rating
Anita Rose Teesdale
21 hours ago

Excellent Value

very helpful - thank you
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Good price but our friends got it slightly cheaper

Booked on line and received the extra 5% which was great news.We then told our cruise friends who in turn also booked the cabin next to us but we now know that they rang through their booking and received an further £4. off the total which did not please me at all. This is why I have scored you down.
Ambassador Cruise Line Service Rating
Jean Willis
22 hours ago

Exceptional Staff/Crew

Always very prompt response from any enquiry in customer service. On board ALL staff/crew are friendly. attentive, and always helpful.
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Easy to book a cruise online

Booked my cruise online with ease. Web site is user friendly and takes one through the whole process.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Ambassador, you are spoiling us!

Ambassador service has been great each time I have cruised with them, I am very much looking forward to our next cruise with them
Ambassador Cruise Line Service Rating
Richard Winchester
23 hours ago

Great service but would like more solo cabin availability as l find it difficult to find cabins to some ports I'd like to revisit
Ambassador Cruise Line Service Rating
Terry Evans
1 day ago

Relatively easy experience

The booking process was relatively easy.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Prompt and efficient service.

The booking team were very prompt to reply per email. They answered all our questions quickly and were able to help us with the booking as we have a slightly unusual arrangement. The only thing is that the team said they would call us to take the deposit, they must have forgotten as we had to call them but it's easily done.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Great phone service in advance of booking. Online booking worked very well
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Shambles making a payment

Booking easy and well-organised, but paying the balance was a shambles. The card payment was automated 4 times it failed each time. The payment was taken manually and it worked. I then had an email with a statement showing I owed the balance. I am a regular cruiser but this is the first cruise with Ambassador unless things improve it will be my last
Ambassador Cruise Line Service Rating
Myra Williscroft
2 days ago

Booking process

Extremely good the lady who I believe is called Sherralee was extremely helpful and patient when we rang to book. Nothing was too much trouble and she managed to help us complete our booking quickly and efficiently.
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