Ambassador Reviews

Quick and friendly

Reasonably simple and straightforward, however, there was no option for only booking one "drinks package", as one party member is a non drinker therefore it's a waste and unnecessary expenditure.

The on line service is really good and easy to follow. This makes 3 cruises I have got booked so far

Very happy booking by phone

This will be my first ever Cruise with Ambassador. My friends who have booked have been on them before so I am looking to have a good time. I have cruised with with other cruise lines so I can make comparisons once this Cruise is completed. The booking process for this cruise was very painless.

Very helpful and clear explanation

Never experienced customer service like it. So so thankful. And not only that, the friendships we made with the deck7 girls has been amazing. Thank you for allowing me to be as excited as I was and helping the next cruise happen for us **

Always have had excellent service over the years with Ambassador from boarding to disembarking. I have no fault in the staff or the organisation off and onboard the ship. Always have a wonderful time and look forward to my next cruise

Straight forward booking service. Looking forward to the cruise next year.

So far it has been easy, though I will have to see how it all turns out by the time we set sail.

I was booking online. Came to choosing a cabin but couldn't see how. It just offered cabin I didn't want. I went all the way out and then back in and it again offered another cabin which was acceptable. I think you need clearer help on selecting a specific cabin after choosing a category.

It was easy and straight forward

Friendly, knowledgeable, and polite service. All information was clear to understand.

So easy and straight forward to book this cruise

Booked on-line, everything easy except for filling in our ages where we were unable to scroll down to our year we were born in

I spoke to someone who was very helpful and I found booking this cruise was very easy, and so far everything on there web site has been clear and easy to use

The lady Shiralee, was very patient and helpful and answered all our questions

Really good. The operator was extremely helpful.

The staff I spoke to on the phone were friendly and helpful, I had a query about the price difference between what was shown to what you actually ended up paying. It is this part that has led me to give just 4 stars, it would be nice if they displayed the options for what you get and what you pay when browsing the cruises rather than at the checkout, as I feel it may put some people off to suddenly find they have to pay maybe £500 more than they thought.

Quick and easy to book, helpful woman who took the booking.Been with Ambassador before and like them