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Ambassador Reviews

All Reviews

4.7/5

Based on 4,019 verified reviews

5 stars3,177
4 stars634
3 stars117
2 stars41
1 stars50

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

Good

Ambassador Cruise Line Service Rating

Michael Bleeze

4 hours ago

Fantastic Cruise Line!

Great service as usual only slightly spoilt by ringing customer services and having to wait half an hour for someone to pick up the phone.

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

Eady booking process.

The process of booking was easy to follow. I had no problems when it came to paying deposit. An email arrived in my inbox immediatly.

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

The staff on the phone were helpful and gave me all necessary information.

The member of staff was very helpful, and answered any queries I had.

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

straightforward, helpful, and query quickly responded to and sorted

straightforward, helpful, and query quickly responded to and sorted

Ambassador Cruise Line Service Rating

Brian Preou

5 hours ago

booking

fairly easy to book,

Ambassador Cruise Line Service Rating

Trusted Customer

8 hours ago

Such a memorable experience.

Always very professional and at the same time make it feel very personal.

Ambassador Cruise Line Service Rating

Trusted Customer

11 hours ago

Arranging a trip

The information I required, was given clearly and I felt able to ask several questions which related to my proposed holiday. Throughout I felt able to query certain matters and the response was provided clearly and i never felt rushed , not that I was having to make a decision in a rush.

Ambassador Cruise Line Service Rating

Trusted Customer

14 hours ago

Easy and straightforward

One of the simplest bookings I have ever made

Ambassador Cruise Line Service Rating

Kathryn Hazard

15 hours ago

Not been on a cruise yet but heard nothing but praise

The person who I talked to was very pleasant and helpful, she looked at everything to make it easier for us

Ambassador Cruise Line Service Rating

Peter Heap

16 hours ago

It was so easy.

Ambassador Cruise Line Service Rating

Dave McKay

1 day ago

Smooth and easy online booking process

So far, all we've done is book. We haven't actually been on the cruise itself. So, all I can really say is the booking process was straightforward and easy to follow.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Simply the Best

All are professional, understanding and very helpful. Every member of staff is prepared to go the extra mile to ensure complete customer satisfaction .

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Great small ship company

The website is easy to navigate and I was able to complete the booking and insurance cover fairly easily.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Reasonably priced. Good attentive staff.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Stress free online booking

Easy to use online booking with immediate confirmation and information to log in.

Ambassador Cruise Line Service Rating

Francis Brennan

1 day ago

I phoned on Friday to ask if a Cruise I was looking at was available, I spoke to a Gentleman called Mark, he said he would call me back Monday morning. He did call me at the agreed time, he answered all my questions and I booked the Cruise. He was friendly and professional, so very happy with the service.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

-

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Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Super affordable cruise line!

Fantastic service! All staff very helpful & efficient! All my questions were answered!

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Good