Ambassador Reviews

Good but confirmation neede

Easy site to navigate once we found the portal route Disappointed that no email confirmation was sent after transaction was completed

Always Great Customer Service

Efficient & easy to follow booking. We have been on a number of cruises either Ambassador, booking staff have always been excellent, very friendly, helpful and efficient.

Great to leave via Dundee

Having travelled with yourselves previously we thought we'd book directly on your website It was very easy as we have looked at your website previously We even managed to get the same cabin as we did for my 60th this year, we've booked for my partner's 70th in 2028

Best value cruise line in the UK

Quick, easy and efficient to book. Excellent website with all questions answered.

Easy booking

Agent assisted promptly and smoothly. Was able to book parking easily.

Good idea, low initial cost, expensive addons

The crew worked constantly and with smiles. Remembered names and preferences. However, Front desk was relatively unhelpful.

Easy booking

Easy booking process

Simply great

Great teams, destinations, no fly, food,

Five Stars

Good service, food and shows. Plenty of space to sit. Friendly staff.

Easy booking process

Polite , informative and patient agent Louise

No response to my emails or my husbands telephone calls

| am really disapointed in Ambassador as my husband has tried on my behalf to change things on the telephone he was promised someone would get in touch with him the next day. I contact by email and said I would have contact within 7 day. We still have had no contact so I would not recommend Ambassador again.

A well organized itinerary and very easy booking plus the price is very com

Very helpful and friendly staff

Great cruise line

Loved our last few cruises with Ambassador ❤️. Had invited my family to join us as well. All the staff are so friendly and welcoming. Loved the shows and food

Honest

It seems you have to go round the houses to get things booked like specially dining for example why can’t you just speak to an adviser and book rather than going through confusing channels older people find this not only distracting but confusing you would get more bookings which would in turn make more profit if you’re booking systems were more user friendly

Booking a no fly cruise

Booking the holiday online was quick and easy. Driving to Tilbury was so nice because we did not have to go to an airport. The only issue we had was finding on the website how to book the car into the car park. Eventually we had to contact via the phone and it was sorted.

Ambassador Cruises over past 2 years

Excellent service, very friendly crew, great food, excellent entertainment, all round good value for money.

3rd time this year - Staff and Crew very hospitable. Shows the best.

Staff and Crew very hospitable. Shows about the best of any I've seen at Sea. Amazing voices and Musicians. Relaxed atmosphere and great value.

Booking was simple and quick

Great web site and superb selection of destinations.

Always very helpful