Guest Services

0333 052 7911

Closes at 17:30 today
View opening hours

Reservations

0330 029 0171

Closes at 20:00 today
View opening hours

Or Prefer Us To Give You A Callback?

Request Callback

Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3556
4
677
3
141
2
38
1
63
Ambassador Cruise Line Service Rating
Gaynor Robey
5 hours ago

Informative. And helpful

Full details and lots of information and help.
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago

Easy to book

Great service and easy to book.
Ambassador Cruise Line Service Rating
JUNE COE
7 hours ago

All round good cruising

Very easy to follow instructions to book a cruise, a lot of choice.
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago

Ambassador canaries cruise

Easy to use
Ambassador Cruise Line Service Rating
Trusted Customer
18 hours ago

Great cruise company

Friendly, efficient and got me a cabin that wasn’t shown online.
Ambassador Cruise Line Service Rating
Trusted Customer
18 hours ago

Very poor customer service

I haven’t made a booking recently. I did, however, call guest services and spoke to a surly and unhelpful young woman who had no interest in helping me.
Ambassador Cruise Line Service Rating
Ronan Woods
19 hours ago

Ambassador, always a pleasure to sail on!

Excellent! This is our 5th booking,and I did it by phone,as I was having a problem with the website! ( one of the 2 trips we were looking at, had been cancelled )spoke to 2 very helpful people Mark anAmvassad Emma
Ambassador Cruise Line Service Rating
Gordon Holmes
19 hours ago

First class

All the staff are very nice and helpful the ship was very clean the food was first class the entertainment was very good the bars were waiter service again first class
Ambassador Cruise Line Service Rating
Anthony Green
19 hours ago

booking agent was very polite and knowledgeable, a very good outcome from phone call
Ambassador Cruise Line Service Rating
Duncan Brown
1 day ago

Second time on an Ambience cruise!

Professional, efficient, courteous. They always did exactly as they said they would, in a very timely way.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Marti and Tony Ambassador trip

Excellent service.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Satisfactory

Couldn’t fault it , efficient , quick questions answered satisfactorily ,prompt information email
Ambassador Cruise Line Service Rating
Raymond Smith
1 day ago

Very friendly and knowledgeable

We called Ambassador and spoke to Michelle, who was very helpful throughout and advised us on various options
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Good.

Good .
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Great Line to Cruise with

Booking direct with Ambassador was easy. I have sailed with them before and the service has always been great. Love the small ships.
Ambassador Cruise Line Service Rating
Josephine Walters
1 day ago

Upgrade to Ocean View.

Your operative Jenny understood the situation and was very helpful in arranging an upgrade to a ocean view cabin. The new invoice was sent detailing the trip as promised and I also had a follow-up call, also as promised.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

good responce to my questions
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Online booking

Online booking was easy and straightforward with confirmation invoice issued promptly.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

a good first contact.

no problems.
Ambassador Cruise Line Service Rating
Sandra Mcalpine
1 day ago

Great sevice

Very helpful in sorting out an accessible cabin and car parking for my 2028 cruise
Page 1 of 200

Copyright 2026 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365