
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago
My favourite cruise line
From booking a cruise right through to the experience on board all is very good. The staff are courteous, polite and helpful. The standard of cabins, meals, bars and shows excellent and very good value for money. The embarkation and disembarkation is very efficient.
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago
Lovely long weekend
Wonderful service and good value for money
Ambassador Cruise Line Service Rating
Catherine Canner
9 hours ago
Vwry good
Ambassador Cruise Line Service Rating
Trusted Customer
13 hours ago
good
Ambassador Cruise Line Service Rating
Pauline Hutchins
21 hours ago
Very good value for money.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago
Excellent friendly cruise line
Excellent. On line said no cabins left so I rang and a very helpful man was able to book me in
Ambassador Cruise Line Service Rating
Janet Davies
24 hours ago
First booking with Ambassador
We found the cruise we wanted from Dundee but whether it was just me I don't know but I found the booking process time-consuming and troublesome. Still, done in the end.
Ambassador Cruise Line Service Rating
Kathrine Hillier
1 day ago
.
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Ambassador Cruise Line Service Rating
Judith Slater
1 day ago
Excellent Customer Service, and a Human Being Ready to Help
helpful, nothing too much trouble. Very approachable.
Also looked up the bureaucratic rules on renewing passports where 'Expiry Date' is not that after all, You need to go by the earlier Issue Date, and then calculate so many months (6 or 10?) and be back before that date !!!
If i'd not received this advice, I'd have been caught out like so many people are, and arrived at the port of departure only to find out I could not travel.
I mention this, as it's so, so important not to use logic these days!
And I now am heading off to the Canary Islands. in February on the lovely ship Ambition.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Excellent customer service.
We booked by phone and we spoke to Audra.
We explained we haven’t been on a cruise before and really needed a lot of advice.
We needn’t have worried, Audra explained everything from beginning to end very clearly and in an understandable way, every question was dealt with so kindly, nothing was too much trouble.
Ambassador Cruise Line Service Rating
Helen Jones
1 day ago
Have not yet embarked on our cruise but to date all communication has been great my only issue has been the length of time one has to wait to speak with someone.
Ambassador Cruise Line Service Rating
Anita Green
1 day ago
Cruise booked
Customer service was excellent explained everything to us
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Good reply
Good reply from my email, information very helpful. Haven't given 4 stars as we haven't cruised yet.
Ambassador Cruise Line Service Rating
Elizabeth Gamby
1 day ago
Friendly and helpful
Very friendly helpful staff. Didn’t have to wait too long to be answered and was kept informed on how long my wait would be.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Great service.
Very good service. Very helpful in sorting out my booking , really reassuring
Ambassador Cruise Line Service Rating
Jane Browne
2 days ago
excellent as always
As always a friendly and pleasant phone call. time to ask questions and have them answered with good information. nothing seems to be too much trouble
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Clear and efficient
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
The agent Louise
The agent Louise was absolutely amazing sorting out my new booking as Iglu couldn”t sort out my booking and come up with the holiday they advertise
Ambassador Cruise Line Service Rating
DEREK ROSS
2 days ago
excellent Customer Services
I needed help to amend a booking, which I had expected to be a problem. On the contrary, with the help of a very efficient member of the customer services team, it was easily dealt with. I can now look forward to a cruise, just how I wanted it.
Ambassador Cruise Line Service Rating
MARLENE DUFFICY
2 days ago
Simplicity of parking at Portsmouth along with the friendly reception and security before boarding.
My cabin was comfortable with plenty of storage.
Food, entertainment, crew were all excellent and the sauna and steam room were luxurious and amazingly free.
I was Ambition and booked whilst onboard a cruise to the ffyords in April.
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