Ambassador Reviews

Excellent in all, ship, cabin, house keeping, restaurants, and crew. Brilliant shows Quick and easy boarding.

Very helpful

So helpful and friendly. Was completely satisfied with the young person that helped me.

Could not fault it. Restaurant, bar and room service brilliant.

I’m not keen on booking things on line, I always find it easier to speak to someone and I do like the personal touch but booking this cruise was a doddle, very easy and straightforward. Especially as it was a last minute decision and I’ve never booked with Ambassador before.

After booking I made a couple of phone calls to ambassador who were very helpful with regards to my queries. The ambassador app could do with a little more information on it. I tried booking car parking on it but because the cruise was 12 months away it wouldn’t let me book so I had to phone.

Great staff, smaller ships, so easy to navigate and decent food

I found it really easy. Really user friendly

The lady who I spoke to was very polite and easy to talk to. The payment was easily done and I received the completed payment invoice in minutes.

Had our first experience with Ambassador recent, sailing from Liverpool. We were really impressed with the quality of food , entertainment and the excellent staff. We were that impressed that we have booked a Caribbean adventure with them for early 2027.

Booking was easy and straightforward

Very good. I was cut off just before payment .. I phoned back and of course got through to a different agent but no problem as the first agent had informed everyone that this had happened and I just needed to pay…

The lady on the other end of the phone was so patient and helpful. Please give her a pay rise. We've been with Ambassador 6 or 7 times now and never been disappointed, the staff are excellent the shows are brilliant. The size of the ship s is also perfect not to big. We've made lovely friends. Looking forward to our next cruise in November. Thank you Ambassador.

Excellent online help with booking. Explaining how to view particular things in cabins etc., Very impresed so far, hope Cruise lives up to expectations now.

Easy to navigate around the website. Miranda on the chat was very helpful.

Easy to book online

We have sailed with Ambassador from Scotland several times, so we are familiar with the procedures, pricing and processes. Everything went smoothly with the latest booking. We only had to put down a small deposit, and that comes with protections. This means we don't have to insure the whole value of the cruise until much nearer the departure date, which reduces the premium massively.

Excellence throughout the Voyage... Great food, fabulous, fabulous shows...well done Smbasszdor.

Well informed team, I like discussing the options over the phone & everyone I have spoken to is polite & friendly. If I do need to correspond by email I always get a swift response.

Very good , easy to use website