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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3731
4
708
3
158
2
31
1
65
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago

Care free cruising

As a solo traveller they are a very welcoming. Staff are excellent, super friendly. Food is good quality with plenty of choice.
Ambassador Cruise Line Service Rating
Diane Jeffryes
17 hours ago

Super fast booking

Excellent service from a very attentive Ambassador reservations lady. Whole booking took around 15 minutes, deposit paid and information now logged into ‘my sailing’ account.
Ambassador Cruise Line Service Rating
Semone Paterson
18 hours ago

Ambassador

Great
Ambassador Cruise Line Service Rating
ELEANOR BOTHA
18 hours ago

Friendly pleasant
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

IAM - Happy

Always helpful staff that makes it quick and easy to book
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Wonderful
Ambassador Cruise Line Service Rating
Ruth Buckley
1 day ago

Delighted customer.

Excellent service. All sorted in a flash. Just one phone call. Happy customer. Upgraded from window to balcony for just £82 more.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Customer service needs improving

I was expecting paperwork yesterday because I wanted to sort out the insurance. I cancelled the booking because upon trying to book the cruise. The price I saw was tripled, according to the sales person, and the person on the phone was reluctant to give me full details of the price breakdown, I was going to have a suite but I would expect him to give a breakdown of the fees. I had to ask him if the price was so steep because of the single supplement and he answered yes and that was it. No explanation. The cruise I went on last year was for two weeks around the Mediterranean and I paid less
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Azores booking

Nice simple booking
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Only a query looking at our invoice it shows we presume our cabin and drinks package listed as one amount. Will be checking tomorrow
Ambassador Cruise Line Service Rating
Anthony Lewis
2 days ago

quick and easy to use with prompt reply.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Quick, easy and comprehensive.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Excellent booking experience

Easy to book, system worked well and was easy to use
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

very useful

very quick and efficient
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

Positive and appreciative.

The information given online ,in the brochure and in the final documents were all very well set out so that I have no questions pending. I now hope the actual experience is as encouraging!
Ambassador Cruise Line Service Rating
David Paxton
3 days ago

Very satisfied with the service

Both of the ladies to whom we spoke were very polite and keen to offer as much help as possible before we decided to make our booking. They were patient in answering our questions and made many good suggestions. We were very satisfied with the service.
Ambassador Cruise Line Service Rating
VIVIEN GOLDING
3 days ago

Had to change our cruise

Always have had the best service from Reservations, Guest Services. Cannot recommend them enough. 100% Jenny for your prompt assistance.
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

Very straightforward to book.
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

It has been a pleasure to do the booking for my upcoming cruise with Ambassador Cruises
Ambassador Cruise Line Service Rating
Trudy Hynes
3 days ago

We have been on and already booked plenty more - great cruise line

Very good, quick and easy If booked online, the online booking system is very good, clear and easy to book.
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