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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3655
4
688
3
148
2
38
1
61
Ambassador Cruise Line Service Rating
Steven Bryant
1 hour ago

Great Cruise Line offering real value for money…

Very efficient and customer focussed.
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago

The service was good, however, your website for booking cruises is not as straightforward or easy as that in situ for P and O Cruises.
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago

booking review

Done on line. Easy and helpful
Ambassador Cruise Line Service Rating
Barbara Frost
6 hours ago

Cruising

Quick and efficient
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago

Friendly informative and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
15 hours ago

From start to finish everything is done for you from your arrival to your departure and the staff are first class
Ambassador Cruise Line Service Rating
Trusted Customer
16 hours ago

Reliable Company

Easy to book. Helpful when spoke with representative on phone.
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago

Very efficient Cameron was very Helpful & quick taking all our details
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago

Misleading Price Structure

I wasn't satisfied with the booking procedure. Prices were higher than stated on your initial page for that cruise. There were lots of different prices depending on the location of the cabin. None of them were the price we first saw. I went ahead with the booking as my sister in law and I had agreed on this cruise and liked the sound of it. However I find your pricing structure misleading.
Ambassador Cruise Line Service Rating
Catriona Moore
18 hours ago

The line was very crackley .I had to keep asking the young man to speak up. The line was breaking up. So had to tell him to repeat.
Ambassador Cruise Line Service Rating
Elizabeth Byrne
18 hours ago

Actual booking was very straight forward but as we are doing a back to back cruise I tried to book a regional coach delivery and was left on hold for more than 30min as the operator went to ask someone about this and altogether booking and speaking to guest services I was on the phone for an hour and that is whe. I ended the call
Ambassador Cruise Line Service Rating
Trusted Customer
18 hours ago

Quick easy and very helpful.
Ambassador Cruise Line Service Rating
ROBERT PIKE
18 hours ago

Booking made easy

Making a booking was fairly straightforward. We were looking at having a cabin with a window but those available looked as though you had lifeboats in front of your window. It would be good if this could be explained more as this was offputting.
Ambassador Cruise Line Service Rating
Graham Bradley
19 hours ago

The advisor was great. Very knowledgeable friendly and helpful. First class service
Ambassador Cruise Line Service Rating
David Russell
19 hours ago

Our family at sea

Booked my cruise on line as a I always go and it is very easy to navigate When When I have dealt with staff in purfleet office they have been very helpful We love what ambassador offers and it is our family at sea
Ambassador Cruise Line Service Rating
Kathleen Cairns
19 hours ago

Amazing a cruise

First Class service all round from our cabin to our meals and bar service Entertainment anazing Looking forward to our next cruise September 2027
Ambassador Cruise Line Service Rating
Carol Dudley
19 hours ago

First Solo cruise last year.

Friendly, efficient and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
20 hours ago

Very professional and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Ambassador cruise booking

Excellent as always everything Made as easy as possible for the customer
Ambassador Cruise Line Service Rating
fergus allan
22 hours ago

Painfull booking process. Bizarre requirement for a passport for uk cruise.

Website is very difficult and temperament. I logged into my account to confirm booking but it's not automatically added - i need confirmation email and input manually. Finally requiring a passport for a uk cruise is outrageous
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