Ambassador Reviews

Really helpful friendly and put my mind at rest thank you

easy to book on line but for some reason adding correct date of birth was troublesome

Easy to use customer service agent very helpful

Friendly and efficient service

Very easy to book. helpful, knowledgeable staff on the phone, no hard sell just good service to give me what I wanted Well done

Helpful friendly member of staff who didn’t seem to mind taking time to check different options on cabins, packages etc. Talking to a real person made all the difference when choosing options, nothing seemed to be too much trouble. Answered all questions knowledgeably.

Friendly and helpful.

Great. Very helpful and very pleasant.

Very easy booking as always, good communication, got exactly what we asked for.

Very good

Excellent

Very easy to book

Tried booking online - twice it failed to register after taking our bank details - phoned and booked and gave bank details and was promised that only one payment would be taken. No Ambassador have taken all three payments for one confirmed booking. They have not acknowledged the e-mail they requested I send so am still over £7500 out of pocket !!!

Swift simple and clear.

Just booked my second cruise with them and very impressed so far, I would like them to do a loyalty scheme though as I anticipate cruising with them in the future based on my dealings so far.

5 stars & 10/10 says it all

Excellent service on how to amend a previous booking.

Booking online is simple and all the information is provided to make the process easy.

Seamless booking. All information was clear and visible.

We enjoy a smaller ship because it is a much more personal service. We also enjoy the convenience of embarking at Liverpool and find the pricing very competitive.