Ambassador Reviews

Speedy assistance - polite & understanding

Excellent but the poor quay had to put up with an old slow HP laptop. Surely you can get him a more up to date lap top?

Booking easy

Excellent

Best cruising line ever.

Spoilt rotten. I forgot how lovely cruising was after not sailed for 19 years. So please booked an Ambassador Easter cruise immediately on our return to Bristol. All staff were so polite, cheerful and helpful making us both feel so completely relaxed. Thank you all Ambician staff.

Wonderful Ambassador

Amazing Service and cannot wait to sail with you!

Genuine personal attention

Great to talk to a person and not be expected to do it online. The advisor was excellent, gave me lots of information and a good price. Made me feel positive about booking a cruise with Ambassador.

ambassador

Have used you before so no problem with booking you again

Very good.We have cruised with Ambassador from the start and with CMV before that. So are very happy with the service you provide.

Lovely ship, not too big, food excellent

Always satisfied with Ambassador, have cruised with them numerous times.

Great experience

2nd cruise with Ambassador and 3rd cruise booked for 2027... Says it all. Pleasant ship Lovely polite staff and nothing too much trouble. Only encountered 1 rude member of staff when we asked for a pot of tea for 2.. told us she didnt have any reapots and brought us 2 paper mugs of luke warm milky tea. Another waiter quickly put this right. This was the lounge on deck 5 by reception.

Brilliant so far!

Booking was easy. Julie was kind and patience.. lovely to deal with. I'll give more feed back once ive done the cruise. Looking forward to it

Great for no fly cruising.

No service received as I booked myself online.

Superb Srrvice

Extremely understanding about it being a solo requirement. Thank you.

Although the service is good in general. I would prefer to speak to a person instead of AI bots.

Excellent service from Ambassador Cruise Line

Excellent service as always and look forward to cruising in the future with Ambassador

very helpful and being able to speak to a human being rather than an AI lets you ask a question

Easy on line booking

On line booking was very simple, quick and efficient..The confirmation email contains a well laid out and detailed invoice.

Simple & straightforward

Simple easy to understand & use site

Easy booking

Your customer service assistant was very helpful and patient throughout the booking , was knowledgeable and answered all our questions without hesitation. Very efficient and pleasure to deal with.

Too job