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Ambassador Reviews

All Reviews

4.7/5

Based on 4,037 verified reviews

5 stars3,187
4 stars639
3 stars119
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Ann Johnson

2 hours ago

Great cruise company

Easy to book. I have been on Ambassador Cruises before and they are all excellent

Ambassador Cruise Line Service Rating

James Thompson

4 hours ago

Staff were excellent

Ambassador Cruise Line Service Rating

Trusted Customer

4 hours ago

All good except arrival at car park liverpool no directions to level needed not met at all wandering round car park lost with bags v bad start to cruise with wife in tears. Recovered to enjoy first time with Ambassador after 9 cruises with Royal Caribbean.

Ambassador Cruise Line Service Rating

Trusted Customer

6 hours ago

Great booking help and service

Friendly and helpful service, Michelle answered all my questions and helped with the booking process. Very happy with the service

Ambassador Cruise Line Service Rating

Sheila Ris

7 hours ago

Real people not AI - encore

Always fast, efficient, polite, and professional. So much nicer to speak with a human .

Ambassador Cruise Line Service Rating

MARK

7 hours ago

Ambassador cruise booking

As expected everything was easy and straight forward.

Ambassador Cruise Line Service Rating

Trusted Customer

16 hours ago

Nolsteur looking forward in cruising with Ambassador.

We yet too have to take part in our cruise in June, which we are looking forward too.

Ambassador Cruise Line Service Rating

Trusted Customer

14 hours ago

Getting excited to our next cruise

having booked many cruises with Ambassador previously we find the ease of booking including parking, embarkation etc, stress free and are pleased to see that Ambassador still maintain their high level of service. We are looking forward to our next cruise with excitement.

Ambassador Cruise Line Service Rating

Fred Goudie

17 hours ago

Web site was easy to use.

Ambassador Cruise Line Service Rating

Trusted Customer

19 hours ago

Satisfactory

Very good but unable to add nectar points !

Ambassador Cruise Line Service Rating

JT

1 day ago

Consistently Good Service.

Consistently Good Service.

Ambassador Cruise Line Service Rating

Jason Williams

1 day ago

Fantastic cruise line.

Had a recent cruise with Ambassador. Had to book another one. Every part of the experience from booking to the cruise itself was exceptional.

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

clarity

very clear and informative because it is

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Good

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Superb

Good

Ambassador Cruise Line Service Rating

James Wilson

6 days ago

Best cruising line ever.

Spoilt rotten. I forgot how lovely cruising was after not sailed for 19 years. So please booked an Ambassador Easter cruise immediately on our return to Bristol. All staff were so polite, cheerful and helpful making us both feel so completely relaxed. Thank you all Ambition staff.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Good value company

All questions answered by friendly man. Answered phone quickly.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Fantastic Cruise.

As a widow, I felt safe all the time. First time I saw Northern Lights and sea creatures, so 2 more ticks on my bucket list. Enjoyed special lunchtime events for Solo Passengers. Food wonderful and all crew amazing. Bookef 2 more cruised while onboard. Thank you.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Difficulty with ambiguity

Difficulty in navigating the website and very long waiting time to engage. I still haven't received any confirmation or email, so still don't know the breakdown of what I've payed for. Mistake of one letter in a name led to frustration and stress, as when opening the account I couldn't access my details, so obviously no cross referencing.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Does what it says on the tin

Very Good