Ambassador Reviews

Had a problem trying to register on Ambassador customer website , the system wouldn’t respond by sending me an email . The customer experience service was very efficient and resolved my query to my satisfaction.

Website was very easy to navigate and booking our cruise was also very straightforward.

Great service easy on line. booking I had an a query and called Guest Services who were also very good, friendly and helpful. Highly recommend.

Process was clear and easy to follow

Great and very understanding

Excellent service from boarding to disembarkation. From depositing our cases at the porters shed to the collection of our key cards. From our cases arriving outside our cabin like magic. To the bar staff, reception staff, cabin stewards and all the background staff and finally to the entertainment team, everyone is so friendly,y, and efficient, we has a wonderful cruise.

Excellent

Having travelled with Ambassador before I knew what to expect. The dhip and crew were great so I am looking gorward to my next trip.I booked online and it was all very straightforward.

Very helpful

Very helpful chsppy who sorted holiday for us

Disappointed. Originally we reserved a room midship that was larger than others (with a sea view) Spoke to my friend and we decided to go for it but then told not available as kept for disadvantaged passengers. I can obviously see why but we were disappointed.

Smaller ship,adult only and very friendly staff. Have been on larger ships and everyone is fighting for space which is uncomfortable. Initial boarding was the easiest I have encountered and I have been with several different Lines

I booked on line, so I had no interaction with anyone.

excellent very easy to use

All very good from start to finish

Just returned after 15 nights on Ambassador ambience, absolutely fantastic. All staff very friendly and attentive, ship spotlessly clean and cabin steward really looked after us. Food absolutely lovely and plenty of choice. Entertainment team is the best that I have seen on any cruise ship, full of enthusiasm and just how they remember all those routines I will never know.

Julie was really helpful in helping me book the cruises I required. She made it very simple and straightforward.

prompt , efficient and understanding