Ambassador Reviews

The staff are always friendly...However you need to put an extra number on the phone system for folks who want just to pay the bill....I waited for over 50 mins yesterday to get through. Dave

After booking and paying deposit no response to confirm booking. Still waiting on the confirm my email so as I can make my sailing account. Don't know about the cruise itself yet just the booking system not a great start.

Excellent

Can't fault the online booking system. Straight forward and easy to navigate

Easy to navigate and to book with half price offer

This will be the first time traveling with Ambassador. I will be traveling solo on this cruise. So I had a few questions to ask. Mark was great in answering all my questions. Thanks

Pleasant and courteous people

Great service

I needed to change my cruise booking, I am in the United States & had to call your call center in England & I was on hold for 30 minutes & the phone call cost me $60.00.....

Amazing

Easy to book

Fantastic friendly, staff on board, great entertainment, well thought menu's. Comfortable cabins with very efficient stewards. The only problem I've found is booking in advance on board, you seem to miss out on later on- line promotions, like free car parking, or free coach travel.

Very helpful

We received excellent service from absolutely each member of the crew, they were welcoming from the minute we stepped on board. We enjoyed it that much and have already booked our second cruise with them.

Excellent prompt and helpful

It was really easy to book but I forgot to include the drinks package and do I get free parking, hope I can add them later

Booked online. Straightforward.

All done on the internet. Very good service

The website is very easy to navigate, it also allows you to go back to review your steps before finalising, so you have a completely clear understanding before committing!

Booking online is simple and straight forward. Decide which cruise you want to do than go to the web site and follow the options. No serious upselling involved just make your selections.