Ambassador Reviews

Booked on line easy to do.

Excellent very helpful Louise is so good she lead me through the process was patient kind and understanding

Very friendly member of staff. And helpful

Able to speak to a real person. So helpful professional and friendly

The Ambition was looking great after her recent "re-fit" The whole experience was excellent. The staff, the entertainers, the food, the excursions, the customer service. My wife and I had a fantastic time, a welcome break before Christmas. We have already booked another Christmas Markets Cruise for December 2026 and are already looking forward to it.

Excellent service and excellent cruise line. Just booked another cruise on the Ambition

Booking was relatively straightforward, though the wording of the drinks and gatuities package was different on the confirmation.

Tip top , food , staff . I have no complaints

Very friendly professional staff

Great this is my second cruise with Ambassador cruises. Looking forward to a great cruise

Booked through Internet without problems. I had a follow up question but the phone service gave the usual ‘all our advisers are very busy and could be on hold for 20 mins

polite efficient and understood my questions

User friendly website

No reply to emails waiting on phone for hours dreadful

This will be the third cruise. Straight forwards booking proceedure. Previous cruises all been good.

I booked the cruise with Mare e Tony, which will be next October 2026. The booking procedure is clear. The website is also clear and detailed.

It’s my first time to book an Ambassador cruise, Kerry provided a very good service.

Excellent service and value for money. Ambassador made the whole experience very enjoyable.

The service appears to be everything it should be. Which it should be. I don't think I should heap praise upon them for doing what they should be doing, but I would certainly criticise them if they didn't do what they should do.

Really easy to use website. Some competitively priced cruises which are none fly. Great offer of 25% offcsome cruises.