Ambassador Reviews

Excellent service from dedicated staff. The ship was really comfortable and warm while the temperature outside was just above zero. Excellent food and service in the Buckingham Restaurant which was followed by the excellent shows in the Palladium Theatre which was followed by excellent entertainment in the Observatory Lounge. The Spa offered all sorts of relaxing treatments to be enjoyed on sea days. I have already booked my next cruise in April.

So far, so good. Booking was really easy and we were attracted by the free drink package offer so the cruise worked out at a good deal. Also, it’s sailing to a few ports that we haven’t visited before despite being seasoned cruisers. Booking was really easy and the agent was very helpful, and when she heard that we had been recommended to try Ambassador by a friend who had cruised with them earlier this year, she pointed us to their ‘refer a friend’ programme. Unfortunately, when he tried to do this it was rejected as he didn’t have a cruise currently booked which wasn’t how it was explained to us. Never mind! We look forward to our first Ambassador cruise in May.

Easy to book on-line with everything clearly explained.

Easy website to navigate. Clear filters. Follow up emails immediately so you knew you had done everything right.

Both Audra and Louise were so professional and patient as I'm a first time cruiser. Guided me through the whole process explaining everything clearly. Couldn't have been more helpful and courteous

Easy to use

Website is very slow and old fashioned, kept timing out, and got my first name and surname the wrong way around which stopped me being able to set up an online account

Hi very good

Efficient and easy way of booking our trip. Simple process.

Easy to book and very helpful staff, A very good Cruise company and not too far from home

I think they are very efficient with booking procedures.

Easy to book on line or over the phone. Knowledgeable, friendly staff

Booking was very easy and quick unlike some. Looking forward to sailing with Ambassador once again. Really enjoyed our last cruise. One of their first around the UK.

We can not praise ambassador cruise line enough. This was our first but definitely not our last. From the time of booking we were kept up with information upto the cruise it self. The price was incredible and I’m sure questionable at the time but believe me ambassador cruise line are outstanding. The staff are so welcoming like you’ve walked into a family for life. From the cabin staff to the Captain that professional care and love shown warms and pulls you in more. Food!!! Well, from entering the Buckingham Restaurant, being shown to your table, the perfect touches just made you feel special. Waiters become friends as they are so caring. We were so lucky to have the full drinks package but when you sit down it’s worth paying for that. We would highly recommend to take a look and maybe dip your toe into that pond as we know from our experiences you well not be disappointed. Well done

We have enjoyed cruising with Ambassador. When we had to cancel a cruise because of changes they made they were reasonably quick in accepting that and refunding. We intend to cruise with them again in the future.

Excellent sevice and food and spotlessly clean

This is my 3rd booking with Ambassador. The first time booked through an agent and subsequently online. Preferred the online method, it couldn't be easier.

Easy to book, all options clearly explained and easily compared. Able to look into lots of different scenarios before making the final decision.

efficient

Web site was straightforward and easy to complete