Ambassador Reviews

A joy to book and sail with.

Travelled many times with Ambassador, whether booking independently or via a travel agent. Booking process online is straightforward at each stage, as is booking a future cruise whilst on board and no hidden costs at the end of the booking. Booking confirmation email arrived promptly, along with the invoice, detailing exactly what was booked. Access your online account (following the instructions), add your cruise booking, your current booking is shown, check the details then relax and count the days to your cruise. Once on board the cruise ship, embarkation, in my opinion, is hassle free. Happy sailing.

Booking made easy

Ease to book

As above

Very good fast and efficient

Great service

Great customer service. She helped me pick the right room for us which if I had booked online would not have had all the info I needed.

Hoping for calm seas

Booked on line, no problems

Ambassador cruises exceed expectations

Ambassador cruises seek to give enjoyment throughout the cruise, good food, good entertainment and good care to all who sail with them.

Future Iceland cruise

After phoning guest services, I only had to wait a few minutes before speaking to an assistant. (Jenny). She helped make the booking process very smooth and straightforward. With her help, it was easy to navigate the various online pages - and to amend our choice of stateroom. The deposit payment was done by secure line and online documents were available within a few minutes of the transaction.

Fabulous!

As always excellent service from Ambassador. Nothing too much trouble and booked with ease. Great deals from a company that genuinely cares and gives you the ‘warmest welcome at sea’!

Excellent service

We booked our cruise with a lady called Louise and she was really professional and friendly. She explained everything we needed to know and more.

Booking on line

I booked online. It was simple and quick

Quick, simply booking.

Simply quick booking process. One little problem, bookimg parking. But phoned customer services, and all sorted..

Friendly very helpful Good choice of restaurants Love the smaller no fuss cruise

First Cruise with Ambassador

Arranged by phone and spoke to a very pleasant and extremely knowledgeable young lady who was able to answer all of our questions. It will be our first cruise with Ambassador and so far we have been very impressed with the service and the information we have received.

straight forward and easy

Perfect

Great service from their land & onboard staff. Friendly & knowledgeable and always willing to help. Onboard, its like a 'home from home' atmosphere - just love the whole set up.

You got me at cruise

Very straightforward online booking giving details of the cruise on offer and itinerary

Our Ambassador Cruise

Waiters were so kind nothing was too much trouble The atmosphere on the Ambassador cruise ships is super all staff are friendly and do their very best to help you

Really good interaction with staff, they remembered my name and phone number and explained to me that there was a cancellation on the Jane McDonald cruise next year and I went straight in and booked the cabin over the phone she took my details on a different number which was secured and now just waiting for the confirmation email of the booking so literally cannot wait for the cruise and definitely recommend this to anyone who wants to travel by cruise choose ambassador cruise line all the way.

Very manner and great service.

Excellent value and quality cruise experience

I have already sailed with Ambassador twice this year and have been pleasantly surprised and impressed with the experience. Both ships, Ambition and Ambience exceeded my expectations and I am happy to continue to sail with Ambassador. Excellent value, friendly, great food and an altogether wonderful experience.