Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago
Such a memorable experience.
Always very professional and at the same time make it feel very personal.
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Based on 4,019 verified reviews
Trusted Customer
4 hours ago
Such a memorable experience.
Always very professional and at the same time make it feel very personal.
Trusted Customer
7 hours ago
Arranging a trip
The information I required, was given clearly and I felt able to ask several questions which related to my proposed holiday. Throughout I felt able to query certain matters and the response was provided clearly and i never felt rushed , not that I was having to make a decision in a rush.
Trusted Customer
10 hours ago
Easy and straightforward
One of the simplest bookings I have ever made
Kathryn Hazard
11 hours ago
Not been on a cruise yet but heard nothing but praise
The person who I talked to was very pleasant and helpful, she looked at everything to make it easier for us
Peter Heap
12 hours ago
It was so easy.
Dave McKay
21 hours ago
Smooth and easy online booking process
So far, all we've done is book. We haven't actually been on the cruise itself. So, all I can really say is the booking process was straightforward and easy to follow.
Trusted Customer
22 hours ago
Simply the Best
All are professional, understanding and very helpful. Every member of staff is prepared to go the extra mile to ensure complete customer satisfaction .
Trusted Customer
24 hours ago
Great small ship company
The website is easy to navigate and I was able to complete the booking and insurance cover fairly easily.
Trusted Customer
1 day ago
Reasonably priced. Good attentive staff.
Trusted Customer
1 day ago
Stress free online booking
Easy to use online booking with immediate confirmation and information to log in.
Francis Brennan
1 day ago
I phoned on Friday to ask if a Cruise I was looking at was available, I spoke to a Gentleman called Mark, he said he would call me back Monday morning. He did call me at the agreed time, he answered all my questions and I booked the Cruise. He was friendly and professional, so very happy with the service.
Trusted Customer
1 day ago
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Trusted Customer
1 day ago
Super affordable cruise line!
Fantastic service! All staff very helpful & efficient! All my questions were answered!
Trusted Customer
1 day ago
Good
Trusted Customer
1 day ago
1st class booking via phone
Service received via call to booking agent Michelle was 1st class. On line booking service not suitable as not all available cabins are shown on the site.
Yvonne Warren
1 day ago
Quick and easy
It was very easy to book the cruise online. No fuss and rapid response.
DAWN RIPPINGALE
1 day ago
Great service from beginning till end
Excellent service. Friendly staff. Nothing was a problem. See you next year.
Trusted Customer
2 days ago
The telephone service was excellent
The cruise advisor was very proficient and answered all my questions which enabled me to go ahead and book the holiday.
Trusted Customer
2 days ago
Help with booking using Blue Light Card
Problem with booking sorted quickly. I’d been unable to enter Blue Light card details online.
Kathleen Sweeney
3 days ago
I have cruised with Ambassador a lot. I have to say i have nothing negative to say. Staff are amazing. Entertainment very good. Food lovely. Ship so clean and welcoming. See you soon Kathleen Sweeney Miss