Ambassador Reviews

excellent on-line booking service and very helpful Flight Queries assistant (Mia)

Customer service was brilliant, I needed to change my cruise for personal reasons and was offered another one with no hassle, excellent customer service

It was very easy to make a reservation. I didn't see any difficulty.

Brilliant. I was able to book everything online easily. Choosing destination, date, then cabin. Paying a deposit was straightforward giving me an instant acknowledgment and access to my ‘dashboard’. I love this system as all my bookings are in one place and I know there will be email prompts at appropriate times.

I got a Cruise, Flying to Barbados from Manchester Airport . Now I need a visa. I have never had on before.

Kerry was very friendly and knowledgeable. Explained everything very clearly with all options available. She gave us time to make a decision without hurrying us.

Easy to understand and follow for a fist time cruise booking

Easy to book on this is my five cruise

Excellent service

It was very easy to make the booking. Previously cruised with CMV before they went broke in Covid, so interested to see how well Ambassador do. We have travelled with P&O and Celebrity X previously so it will be interesting to compare.

Very good.Answered all my questions regarding the cruise satusfactory

Booking was quick and easy and well explained

This is the ninth cruise we have booked and we find the staff excellent.

As usual perfect service with clear and precise instructions. Have sailed with ambassador on many occasions and I highly recommend them

Excellent today ,especially Caroline who handled our booking! Very friendly and helpful.

Excellent service from Julie at customer services booking

First ever cruise! Found booking easy and smooth, really intuitive!

The staff are helpful with a desire to resolve issues.

Very helpful and friendly staff

I booked online so spoke to nobody