Ambassador Reviews

i would prefer to talk to a real person rather than a computer

Very helpful staff.

Great

Had no trouble with the booking of latest cruise,easy to fill in details and make payment. Look forward to booking next years cruises with you.

Very clear and easy site to navigate, this is our third cruise with Ambassador.. Booking is relatively simple with help a phone call away if you encounter any problems…

Cruised in July 27 with Ambassador. Was delighted with the cruise. Departing Dundee so easy to get to. Embarkation was quick and efficient as was disembarking. Standard restaurant was excellent service and quality. The additional restaurants were also great value. Staff at every point were friendly helpful and fun. Plenty of entertainment and choice. Booking process was easy and website easy to use.

Good excellent cruise

Charlie who did our booking was very efficient and helpful and made the booking easy. Guest services too were helpful when we asked to link our booking to our friends for dining so we could have a table for four. They also made our booking for car parking easy.

Took a while for someone to answer But helpful when they did Confirmed the information I had already found online was correct Better to be sure I felt

Good. Serbvice

My query was answered promptly and dealt with professionally. I always find talking to another human preferable when requesting help. Mark was pleasant and most helpful.

The booking was very simple and straightforward, can thoroughly recommend.

I found the staff all lovely and helpful, the food was excellent and as I use a walker, my cabin was great, wide door and not full of unnecessary furniture

Best Cruise line around. Great choice, great ships and excellent service. Highly recommended.

Very professional but also friendly

Professional helpful

Very helpful

I booked my cruise entirly on my tablet and found it very easy to follow each step to book my cruise.

Ticked box for nectar points and correct number entered but bizarrely no points added and told cannot have these retrospectively unlike in stores. I recommend booking via nectar app in future as hopefully this might overcome the fault in your system

The service was second to none. I was on board during the norovirus outbreak and all the crew worked their socks off to keep us as safe as possible. Without exception they were all wonderful. My cabin steward was amazing and during the four weeks on board my cabin was always spotless and well maintained. The waiters all do an amazing job and always with a smile. There are so many workers behind the scenes that we never see who all do a fantastic job in keeping everything running smoothly.