Ambassador Reviews

Thoroughly enjoyed

This was my first cruise, I thought we were looked after extremely well. The staff were all excellent and the food was amazing. There was so much to do and I particularly enjoyed the quizzes. The plays and the musical dancing that went on in the Palladium theatre were absolutely fantastic. I also enjoyed the Party Tunes in the Cavern. I also enjoyed the places we visited.

Friendly crew

Efficient and friendly

Excited 😊

The online booking was so easy

Great cruise ship

Excellent service, from the cleaners to the housekeeping, the waiting staff, reception staff, bar staff, entertainment people.

The Best Cruise Line

Prompt and Professional

bright n breezy

all fine

Booking process

Cameron was really helpful and patient despite us having to make several phone calls due to poor reception where we live. He talked us through everything and made the whole booking process stress free.

Excellent and helpful sales team

Efficient and helpful advice. Everything explained and subsequent information excellent.

Booked with ease

We have sailed with Ambassador before, booking was easy, relaxed not rushed so I could ask questions as I went along, The ships are small but I find that suits us. The service on the ships is amazing, great attention to all guests. No request too small.

Great customer service staff

Friendly and professional customer service support Covered everything that was needed to get three army veterans on the way to having great time

Very good 👍

Simple and easy to book

Caroline was very efficient and informative. Very easy to book

Wonderful cruise

Ambassador are simply one of the best cruise we have been on the ship the staff the entertainment all wonderful Go on give them a try you will not be disappointed

Very good website

Very easy website you know what you are getting nothing hidden

Easy and helpful booking

Helpful and informative

Parking problem

Fine. We have booked many times with you before. Major item that has still not been resolved is that we are unable to book a parking space. I have tried 3 times to ring customer services, but after sitting for more than an hour, I still haven't got through to speak to anyone. I have also sent an email. If parking is not available then we shall have to cancel the cruise and we will expect a full refund. I need someone to contact me urgently about this matter. We have been on Ambience many times and we have never had problems before.

Very efficient

Good so far

Seemed smooth, systems worked well

Good

Fantastic Cruise Line!

Great service as usual only slightly spoilt by ringing customer services and having to wait half an hour for someone to pick up the phone.