Ambassador Reviews

I thought the service I received was excellent. Audra, the member of staff who dealt with my enquiry was so helpful and friendly, she went above and beyond.

As usual v v good

Easy to book. Why no loyalty scheme

Very easy to use and great value

It is really easy to find what suits you and the booking system is very sraightforward

The web site was clear and the layout was easy to follow

I was one of the unfortunate people who got the Nova-virus ,my husband didn’t ! The care and attention I received from your medical/ cabin staff was excellent . The food ,entertainment and staff were brilliant Definately recommend Ambassador to people I know

Did it all On line

Spoke with two staff members.One was very good and helpful.The second one less so and seemed to do the minimum requirement-maybe he had had a long day.

Very easy to book exactly what you want also customer service is very quick to respond to any queries

Prompt response to my query, although information should have been more detailed.

A human answered quickly and was very helpful and easy to understand

We found the booking on the whole easy but confused regarding the £50 each for seats on the plane, especially as it didn't indicate any price for the return. We therefore telephoned Ambassador who assured us this was for coming back to. Still not sure why we had to pay for seats.

Good website and easy to book our selected cruise online. Confirmation by email received straight away following booking.

Excellent from start to finish

Very quick and efficient

Very friendly and efficient service and call back facility was useful.

I had a wonderful cruise on Ambience a coupe of years ago. More than happy with everythig

Helpful and efficient. I had to change the booking, everyone was very helpful.

The lady on the phone was very helpful and friendly.