
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Alistair Smith
5 hours ago
Good service
Lady was very knowledgeable and helpful as we were booking for several friends. Sorted what we needed with no fuss
Well done
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago
1st contact very good. Yet to cruise with Ambassador so can’t recommend.
When I phoned the cruise line they price matched the advertised price from a newspaper. Audra was very helpful in dealing with our questions. So we went ahead and booked the cruise and paid the necessary deposit.
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago
Professional and proactive service
Ambassador Cruise Line Service Rating
Alan Ives
9 hours ago
Sort out your chat-bot Amelia!
To be honest the waiting time to get through to a "person" was on two occasions over 30 mins. Several times I was told that I was only 2 mins from speaking to a rep, to be returned to AMELIA the chatbot to start all over again. Once through, the human being was very helpful and efficient. My receipt was in my in-tray almost as soon as I put the phone down!
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago
Very Difficult to Get Straight Answers
Quite unhappy with how difficult it was to get straight answers to questions before booking. Website is frequently ambiguous, and difficult to clarify when speaking on the phone. I felt the representative was deliberately vague. Have now found out a couple of things I wish I'd known before paying my non-refundable deposit as I would not have booked.
Ambassador Cruise Line Service Rating
Jesse Lyons
16 hours ago
Value
Great value for money
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
Easy booking
Good communication especially for a first time cruise
Ambassador Cruise Line Service Rating
Alan Edwards
20 hours ago
Cruise booking
Simple process
Ambassador Cruise Line Service Rating
Trusted Customer
20 hours ago
Good Cruise
I have sailed before with Ambassador. Had a very good Cruise. Helpful staff lots to do and great intertainment.
Ambassador Cruise Line Service Rating
Ivan Moden
20 hours ago
I’ll answer this when I’ve been on the ship.
Very good, well done.
Ambassador Cruise Line Service Rating
Susan Moffitt
21 hours ago
Professional,helpful, friendly
Ambassador Cruise Line Service Rating
Lynne Horgan
21 hours ago
Fabulous cruiseline
Always helpful and easy to assist with my booking.
Ambassador Cruise Line Service Rating
Malcolm Deen
1 day ago
Ambassador again!
As usual everything I required for my cruise was dealt with and sorted so very professionally by Mark you Agent. with an assurance that my cabin and deck requests would be adhered to if possible. All done with the greatest attention.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Excellent
Ambassador Cruise Line Service Rating
Elizabeth Berth-Jones
1 day ago
Straight forward and informative.
All done online where you can view and have any questions answered.
Once the booking has been made, you can then choose excursions etc.
Ambassador Cruise Line Service Rating
Michael Whittaker
1 day ago
Very easy and quick booking.
Quick and responsive. Very clear about how to book.
Ambassador Cruise Line Service Rating
Ian Willingham
2 days ago
I won’t use any other company now I have done 3 with them and I have two more booked great service from start to finish
Ambassador Cruise Line Service Rating
JT
2 days ago
A First Class Company.
First Class service - very efficient and professional.
Easy process for booking.
Having enjoyed our first Ambassador Cruise so much this year we have booked for the next 2 consecutive years.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Hassle free booking
Easy to navigated and plenty of choice
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Excellent service eventually
Once i eventually got through after a long wait, & ringing 3 times, the service was excellent
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