Ambassador Reviews

Very easy booking as always, good communication, got exactly what we asked for.

Very good

Excellent

Very easy to book

Tried booking online - twice it failed to register after taking our bank details - phoned and booked and gave bank details and was promised that only one payment would be taken. No Ambassador have taken all three payments for one confirmed booking. They have not acknowledged the e-mail they requested I send so am still over £7500 out of pocket !!!

Swift simple and clear.

Just booked my second cruise with them and very impressed so far, I would like them to do a loyalty scheme though as I anticipate cruising with them in the future based on my dealings so far.

5 stars & 10/10 says it all

Excellent service on how to amend a previous booking.

Booking online is simple and all the information is provided to make the process easy.

Seamless booking. All information was clear and visible.

We enjoy a smaller ship because it is a much more personal service. We also enjoy the convenience of embarking at Liverpool and find the pricing very competitive.

I was booking the cruise online but stopped at the point after selecting cabin when two fares options were offered (Saver & Ambassador). This put me off. I needed to phone up to clarify that I could add Experience Drinks Package to Saver Fare. A package to include Gratuities is massively important, as worrying about tipping greatly detracts from enjoyment of cruise. I was reassured and received excellent service from telephone booking and would strongly advise against online booking.

Fine but I was under the impression that I could get free parking if I booked early, I have not had a call back from customer support yet.

Easy to book

Easy to book online - I hope I did it right

Staff are excellent can't do enough really clean. Shows awsome .food brilliant pool area big with hot tub. No disco but has great fidler and piona player. My dad is 86 and fit loves it going on another this will be our 3rd great for older people. Indian restaurant is extra but good. Has beauty salon. Photo photographer. Library for quiet. Do crafts. Has card room used for doing jigsaws. Bingo countless things to do .also can be from my house in Dundee into our cabin within 50 mins where our luggage is either there already or just 5 mins away. Will always go on this ship Ambition is just perfect. Has singers and quizzes

Easy to navigate website abd lots of information available compared to other cruise lines.

As indicated the Booking was rated as good but I think much more still needs to be done before I give an overall review. Hopefully all will go well.

Spoke to a lady that was really helpful, I needed to book two rooms close to each other with two people paying, nothing was too much trouble which is quite rare nowadays!