Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago
Good
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Based on 4,019 verified reviews
Trusted Customer
4 hours ago
Good
Michael Bleeze
4 hours ago
Fantastic Cruise Line!
Great service as usual only slightly spoilt by ringing customer services and having to wait half an hour for someone to pick up the phone.
Trusted Customer
4 hours ago
Eady booking process.
The process of booking was easy to follow. I had no problems when it came to paying deposit. An email arrived in my inbox immediatly.
Trusted Customer
4 hours ago
The staff on the phone were helpful and gave me all necessary information.
The member of staff was very helpful, and answered any queries I had.
Trusted Customer
4 hours ago
straightforward, helpful, and query quickly responded to and sorted
straightforward, helpful, and query quickly responded to and sorted
Brian Preou
5 hours ago
booking
fairly easy to book,
Trusted Customer
8 hours ago
Such a memorable experience.
Always very professional and at the same time make it feel very personal.
Trusted Customer
11 hours ago
Arranging a trip
The information I required, was given clearly and I felt able to ask several questions which related to my proposed holiday. Throughout I felt able to query certain matters and the response was provided clearly and i never felt rushed , not that I was having to make a decision in a rush.
Trusted Customer
14 hours ago
Easy and straightforward
One of the simplest bookings I have ever made
Kathryn Hazard
15 hours ago
Not been on a cruise yet but heard nothing but praise
The person who I talked to was very pleasant and helpful, she looked at everything to make it easier for us
Peter Heap
16 hours ago
It was so easy.
Dave McKay
1 day ago
Smooth and easy online booking process
So far, all we've done is book. We haven't actually been on the cruise itself. So, all I can really say is the booking process was straightforward and easy to follow.
Trusted Customer
1 day ago
Simply the Best
All are professional, understanding and very helpful. Every member of staff is prepared to go the extra mile to ensure complete customer satisfaction .
Trusted Customer
1 day ago
Great small ship company
The website is easy to navigate and I was able to complete the booking and insurance cover fairly easily.
Trusted Customer
1 day ago
Reasonably priced. Good attentive staff.
Trusted Customer
1 day ago
Stress free online booking
Easy to use online booking with immediate confirmation and information to log in.
Francis Brennan
1 day ago
I phoned on Friday to ask if a Cruise I was looking at was available, I spoke to a Gentleman called Mark, he said he would call me back Monday morning. He did call me at the agreed time, he answered all my questions and I booked the Cruise. He was friendly and professional, so very happy with the service.
Trusted Customer
1 day ago
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Trusted Customer
1 day ago
Super affordable cruise line!
Fantastic service! All staff very helpful & efficient! All my questions were answered!
Trusted Customer
1 day ago
Good