
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago
Easy booking
Very helpful &’polite …
Ambassador Cruise Line Service Rating
Glenn Whipps
6 hours ago
Good service
Very quick and easy to use
Ambassador Cruise Line Service Rating
Elizabeth Lynn
17 hours ago
Friendly, professional and knowledgeable. Very easy to book
Ambassador Cruise Line Service Rating
Martin Reid
17 hours ago
Easy to book
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
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Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
Online booking is very easy
Online booking is quick and easy.
Website is user friendly.
Ambassador Cruise Line Service Rating
Keith Woodhouse
19 hours ago
Booking online was very easy.
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
Went on a cruise with ambassador last year and it was very good
It’s fairly easy to make a booking and if you have a little problem, just phone them and they are very helpful
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
Very quick service
Ambassador were very quick in answering the phone, also the service was very clear and quick.
Ambassador Cruise Line Service Rating
Bruce Kerr
22 hours ago
Brilliant! Perfect first cruise and we’ll be back with Ambassador.
Fantastic service from moment we arrived at the terminal until we arrived back 10 days later. Service on board Ambience, the food and the entertainment was superb. Our cabin was a little “tired” but the rest of the ship more than made up for it. It was our first cruise but definitely will not be our last.
Ambassador Cruise Line Service Rating
Jennifer Taylor
1 day ago
Good value, friendly staff
They are easy to book with on line.
We have always enjoyed the cruises we have been on with them.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Good service on Ambassador phone line
Service was great
It’s the second time I have booked a cruise with Ambassador
The first time I made my booking on my laptop and everything was spot on
Last week I tried to book another cruise for 2027 on my mobile phone but the site crashed after I paid the deposit with the money eventually leaving my account after a couple of days
I rang customer services the following day - only had to wait a few minutes for a reply and received an immediate apology from the young gentleman who answered and explained that there had been an issue with the website. I made my booking over the phone and was also able to gain a discount using my BlueLightCard- it wouldn’t process on my mobile - I promptly received their email with my invoice and booking confirmation
My original deposit was returned to my account within about 4 days then I received an updated invoice which stated that I had been given £50 credit to spend on board due to inconvenience caused by the site failure
Ambassador Cruise Line Service Rating
Brian William Steadman
1 day ago
No problem with the booking
Ambassador Cruise Line Service Rating
Brian Moss
2 days ago
Really helpful friendly and put my mind at rest thank you
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
easy to book on line but for some reason adding correct date of birth was troublesome
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Easy to use customer service agent very helpful
Ambassador Cruise Line Service Rating
Theresa Waterman
2 days ago
Friendly and efficient service
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Good, efficient service
Very easy to book. helpful, knowledgeable staff on the phone, no hard sell just good service to give me what I wanted
Well done
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Helpful, friendly and knowledgeable staff.
Helpful friendly member of staff who didn’t seem to mind taking time to check different options on cabins, packages etc. Talking to a real person made all the difference when choosing options, nothing seemed to be too much trouble. Answered all questions knowledgeably.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Friendly and helpful.
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