
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
1 hour ago
Easy to book
Easy to book but no response from email ( twice) with queries I had . Difficult to reach by phone, long waiting times.
I have travelled with this company twice before ( once as CMV) and feel customer service was better on previous bookings.
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago
Easy to use
Quick & easy to do
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago
Fantastic
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago
The website was easy to navigate. The cruise I wanted was easily found and booking procedure was too
Ambassador Cruise Line Service Rating
Michael Savell
8 hours ago
Friendly and efficient
We always get great service from Ambassador. I made a small error on my online booking , emailed customer services and it was corrected by them on the same day. Excellent
Ambassador Cruise Line Service Rating
Trusted Customer
17 hours ago
A wonderful experience.
Very happy, in fact we have booked another cruise with you. Our friends who were also on that trip.have also booked again.
We live in a retirement village run by Inspired villages and are recommending Ambassador to our neighbours.
Ambassador Cruise Line Service Rating
Trusted Customer
20 hours ago
Late cruiserS
My niece had already booked this cruise. She asked if I would like to join them. She then proceeded to make a booking for me. I found it a very easy process and was booked.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
My favourite cruise line
From booking a cruise right through to the experience on board all is very good. The staff are courteous, polite and helpful. The standard of cabins, meals, bars and shows excellent and very good value for money. The embarkation and disembarkation is very efficient.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Lovely long weekend
Wonderful service and good value for money
Ambassador Cruise Line Service Rating
Catherine Canner
1 day ago
Vwry good
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
good
Ambassador Cruise Line Service Rating
Pauline Hutchins
2 days ago
Very good value for money.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Excellent friendly cruise line
Excellent. On line said no cabins left so I rang and a very helpful man was able to book me in
Ambassador Cruise Line Service Rating
Janet Davies
2 days ago
First booking with Ambassador
We found the cruise we wanted from Dundee but whether it was just me I don't know but I found the booking process time-consuming and troublesome. Still, done in the end.
Ambassador Cruise Line Service Rating
Kathrine Hillier
2 days ago
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Ambassador Cruise Line Service Rating
Judith Slater
2 days ago
Excellent Customer Service, and a Human Being Ready to Help
helpful, nothing too much trouble. Very approachable.
Also looked up the bureaucratic rules on renewing passports where 'Expiry Date' is not that after all, You need to go by the earlier Issue Date, and then calculate so many months (6 or 10?) and be back before that date !!!
If i'd not received this advice, I'd have been caught out like so many people are, and arrived at the port of departure only to find out I could not travel.
I mention this, as it's so, so important not to use logic these days!
And I now am heading off to the Canary Islands. in February on the lovely ship Ambition.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Excellent customer service.
We booked by phone and we spoke to Audra.
We explained we haven’t been on a cruise before and really needed a lot of advice.
We needn’t have worried, Audra explained everything from beginning to end very clearly and in an understandable way, every question was dealt with so kindly, nothing was too much trouble.
Ambassador Cruise Line Service Rating
Helen Jones
2 days ago
Have not yet embarked on our cruise but to date all communication has been great my only issue has been the length of time one has to wait to speak with someone.
Ambassador Cruise Line Service Rating
Anita Green
2 days ago
Cruise booked
Customer service was excellent explained everything to us
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Good reply
Good reply from my email, information very helpful. Haven't given 4 stars as we haven't cruised yet.
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