Ambassador Reviews

experience started off well. but booking seemed to take ages to appear on the app/website. All was well after 48hours

easy to book and going places i want to go. looking forward to this cruise with a company i have never tried before.

Very good helpful staff,good destinations good value

Simple and easy to book,very friendly and efficient. Really looking forward to the cruise.

Straightforward easy to book with very pleasant member of staff who talked me through the booking and answered any questions that l had. Immediate confirmation e mailed to me

It was fantastic

Always friendly efficient staff. Would prefer not having to go through AI for customer service first though.

Polite and efficient

Been on Ambassador twice now and have had great experiences on both. Just booked a third trip and hopefully it'll live up to the previous times.

Excellent

Friendly knowledgeable staff. Kerry was excellent.

very helpful.polite knowkedgable and considerate staff

The agent we spoke to took us through the process calmly and efficiently even though the phone connection was not good.

Excellent, professional and helpful and also managing to be friendly.

Booking was easy enough, but it would be helpful to have more information regarding details of passengers' protocols when on board. I had to go to AI to find more information.

Would give 5 but took to long to answer

Done on-line so very easy. No problems. I have sailed with Ambassador before and am aware of the high standards to expect. I am really looking forward to sailing again but can only depart from Avonmouth, as my wife has a mobility problem and I no longer drive.

They are quick efficient and polite,and nothing is ever a bother.and are very good at keeping you in the loop.

Service from staff in all areas was excellent, food was good and the entertainment was excellent. First cruise for my sister and she loved it.

Very helpful