Ambassador Reviews

Very positive experience for our first time with ambassador cruises

I was not expecting to upgraded to a balcony cabin at no extra charge thank you we are going to book a balcony cabin on our next cruise

Excellent customer service

Nothing is too much trouble, i messed up my booking and they sorted everything out for me so I didn’t miss my friends birthday cruise last minute. Thank you.

Easy Booking

Easy clear booking process at a good price.

Excellent callcentre

I spoke to the call centre and got very helpful information , in a quick and efficent way.

excellent and am sure the booking will match previous ailings

Easy to navigate,

Great

Good communication, Audra the lady who booked out holiday was great price matched my holiday

Great time.

Easy booking process and easy access to online booking.

Excellent service.

Ver helpful & good advise certainly not pushy.

First cruise with Ambassador

I phoned today to book a cruise for next year . The person I spoke to was very helpful . This is our first cruise with Ambassador looking forward to it

Customer service

Very good customer service by Cameron

Get fed, watered and entertained in comfort

Personal and helpful

I just love Ambience

It was easy to book

Happywithservice

Perfect

Straightforward to book online. Website easy to navigate and make choices

Excellent

Speedy assistance

Fun on the ocean waves

Over many years of using Tilbury port for cruise vacations on the Marco Polo etc various companies i find the Ambassador company very unique! Having experience most cruise ships all over the planet from the giant liners and the much smaller ones I know have decided to concentrate only on ambassador line due to my delicate age! Next birthday i will be 80 fit as a fiddle. The size is perfect the crew are like family wether it's dining or bar service cabin staff dining casino or even in the excellent shops nothing is to much bother. As a solo traveller I have experienced a few hiccups no problem when we only booked a suite but as a solo traveller we seemed to get forgotten. I will never share now but am happy to pay for my own cabin, unfortunately my last cruise the third this year turned out unhappy as the weather was wonderful but the cabin had no a/c I since have been quite unwell, still struggling with chest problems, but hey hoe have booked this week for Christmas market talked my friend to book and hopefully no problems, they did actually move my cabin which was only slightly better. Hopefully I will get a decent cabin without those horrid bunk beds. So all in all having been on nearly every cruise company going your ship is perfect for me cannot fault it apart from a/c not working. P.S. just to mention I have been on board three ship recks but having done my three very happy to carry on supporting Ambassador, even the booking staff are great 😃 looking forward to Hamburg. Regards Ms Irene Bard.

Can't wait

Brilliant service very helpful. Highly recommend

Good choice

Easy to use website /good choice of destinations. No flight options& different departure points. Clear descriptions of ship’s & itinerary for each holiday