Ambassador Reviews

Yes booking was fine although a couple things happened later. We booked a suite over the phone and had a choice of cabins. We asked which side port or starboard would be best and he recommended port. We also asked if this was a real suite with a separate lounge area and he indicated it was. However, after the booking we discovered the suite was really an extra large balcony and that from previous guest experiences, starboard was probably the better side of the ship. We phoned customer service and they changed the cabin for us to starboard. No problem. We should have done a bit more of our own research before booking.

I booked my cruise online and it was all very easy to navigate. This is not our first cruise with Ambassador and we keep returning because the service is exemplary and love the ships

We needed to sort out our on line booking with the company as they had difficulty with sending my paper booking information through on line Pleased to say this was dealt with in a very professional way

Well, the recent cruise I went on, didn't work due to very bad weather in Northern Norway... which was a bit disappointing. However, the captain made the absolute best decision, and the travel reps worked overtime to schedule a new itinerary at short notice!! So instead of going up the Northern coast of Norway, we instead sheltered in Oslo, and did a trip up and down the fjords of Norway, Sweden and Denmark - and visited Northern Germany..Which I thoroughly enjoyed!!😁 All I can say us thank you for a loverly cruise! So much so, I've booked another one...to the Caribbean next year!!

Excellent service in response to an e mail in 24 hours. Followed by great booking experience with Emma. Much easier than on line x

Booked via APP. Straightforward. I liked the ability to choose a cabin. I also thought the drinks and gratuities package for £99 for 13 days was good.

Simple to book online with choice of cabins listed too. Looking forward to our 2nd Baltic adventure with Ambassador Cruise Line.

Thanks for a great time thanks to sheralee who made the booking for me.great help from the customer service team.wow the staff at the port and everyone on the ambitions so helpful and friendly.excelent first time cruise enjoyed it all

Loved my first cruise, the staff were very friendly and so efficient, the cabin was great, plenty of wardrobe space, comfy beds and clean, food was amazing, shows and plays very professional and the lectures very interesting, all in all loved it so. I h booked another cruise with Ambassador this summer

N/A

Very professional and helpful

Excellent, all runs very smoothly.

Excellent service is easy to book no hassle and we know we get the best price

Easy to access and understand requirements needed

Excellent and straightforward service

Easy booking system.

Quite simple to navigate but wouldn’t accept a voucher code we have

Booked online, very easy, clear pricing options. Also booked parking which, again, was very easy

Spot on without any waffle!

No real problem booking , agent was helpful and friendly