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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3618
4
692
3
148
2
37
1
64
Ambassador Cruise Line Service Rating
Trusted Customer
1 hour ago

Love Ambassador cruises, and not too far to travel to Tilbury

Have sailed with them several times, brilliant and all staff happy and can't do enough for you, have booked another cruise and will be taking a small suitcase sized mobility scooter with us for day trips. Other cruise lines said no all accessible rooms booked, so looking forward to our trip in March.
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago

Excellent
Ambassador Cruise Line Service Rating
Christine Burrows
4 hours ago

Not been on the cruise yet so can't say. S

Booking on line was easy, but didn't realise I had to create an account to choose dinner time, share with another cabin etc. Perhaps make that clearer to first time cruisers
Ambassador Cruise Line Service Rating
Trusted Customer
4 hours ago

Ease of Booking

Excellent price, ease of booking directly, parking price, communication
Ambassador Cruise Line Service Rating
Robert Harris
5 hours ago

Welcoming

First time with them, found it very easy and informative.
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago

Excellent quick service in the restaurants and bars.
Ambassador Cruise Line Service Rating
Julie Baughurst
6 hours ago

They have a great choice at a great price
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago

It was quick and easy to book online
Ambassador Cruise Line Service Rating
James Spence
7 hours ago

Go Ambassador cruise line

The service was second to none and everyone was really helpful
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago

Happy customer

I phoned over 3 days to get a quote for a Christmas cruise spoke to 3 different members of staff all very helpful they answered my questions very happy with the booking experience
Ambassador Cruise Line Service Rating
Richard Cresswell
7 hours ago

Easy booking with Ambassador

Excellent customer care regarding the initial booking to answering any queries later on. Very helpful staff
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago

The waitingtime was some minutes. The first three consultants could not do anything with my problem. The last consultants fixed it in an instant.
Ambassador Cruise Line Service Rating
Paul Southgate
7 hours ago

Great ship, even better staff but solo price too high.

I booked on line so had no contact with the booking staff. My only gripe is that solo price is almost as much as the double occupancy price. Ambassador is always my first choice.
Ambassador Cruise Line Service Rating
Trusted Customer
8 hours ago

Friendly staff good food lovely ships

Excellent service friendly staff good food and plenty variety
Ambassador Cruise Line Service Rating
Melanie Fletcher
8 hours ago

Lovely cruise company

We enjoyed our first ever cruise on a smaller ship, with lovely staff, good food and entertainment and a clean comfortable cabin.
Ambassador Cruise Line Service Rating
Philip Spiby
9 hours ago

So good I'm taking the family

It is on a par with everything else about this brand - excellent. We had our first cruise with Ambassador (and first cruise ever) this June to Iceland. My wife and I absolutely loved everything about it and have booked 3 more, including one for my grown up children as well to celebrate my retirement.
Ambassador Cruise Line Service Rating
MissW
10 hours ago

Kind & Patient

Booking staff were very kind and patient, supporting me through my first ever time of booking a cruise.
Ambassador Cruise Line Service Rating
David Taylor
10 hours ago

I found the process of booking and going through the process has been a positive experience and when I have called customer service team it’s been sorted out with a professional and friendly person, overall a great experience.
Ambassador Cruise Line Service Rating
Bernadette Mccann
10 hours ago

Can't fault it in any way

Our cabin man couldn't do enough for us. The staff were smiling, always said hello and were helpful. The reception staff saw to any queries immediately
Ambassador Cruise Line Service Rating
Trusted Customer
10 hours ago

2nd booking - planning a 3rd!!

This is our 2nd booking with Ambassador and we are planning a 3rd. The online booking process is simple and gives all the info you need - and once booked, you get access to an online portal so you can book parking, excursions etc.
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Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365