Ambassador Reviews

I booked the cruise and received very helpful advice. The service was fast and pleasant. Thank you!

Straightforward booking, though doing it online left a.couple of minor questions in my mind which I could have resolved if speaking to a representative.

Very simple booking process and excellent offers and explanations on website and perfect guides to ships and cruises available

Easy to book online. Had a bit of trouble logging on to my account, but customer services were brilliant. Problem sorted within 5 minutes of contacting them

Always helpful , questions are answered and booking is straightforward.

Courteous, polite, informative and generally very helpful

Very good

It was very easy as its my third time of booking an Ambassador cruise on line

So easy to book a great value holiday adventure

Fantastic as ever from Kerry. She is so knowledgeable and helpful. Has an excellent manner with customers.

The customer adviser could not have been more helpful. She was friendly, thoughtful and efficient. I was booking for a group and she aecured cabins all on the same deck. She made the process easy. Which i really appreciated.

Pleasant and helpful staff. Everyone was understanding when I had problems (of my own making!!) over my payment. All was resolved satisfactorily. Looking forward to.my cruise. Particularly appreciative of the fact that staff remember that many of us customers are not comfortable with modern technology.

Good

Amazing staff, delicious food and the best entertainment at sea. So handy being able to sail from a local port which is a big part of why we sail with Ambassador. Love the itineraries too.

Have been on several cruises with Ambassador and have had a fantastic time on each voyage. The staff are always so friendly and helpful, food is lovely, entertainment spot on. But the passengers I have met just make the time on board so memorable.

Operator polite and helpful.

straightforward and easy to follow.

The sales agent 'Kerry' was absolutely on top of the situation, could see my Ambassador record and assisted greatly in the choice of cabin. Knew how to operate her system to great effect.

The service was very professional and friendly

Service always great .. from on land when booking to voyages.. great cruise company..