
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
David Fincham
3 hours ago
Kerry was wonderful !!!!
Ambassador Cruise Line Service Rating
Andrew Barrett
5 hours ago
Good all round
Easy to use website good choice of destinations
Ambassador Cruise Line Service Rating
Donna Bostock
6 hours ago
Easy booking process
Telephone booking with Audra who was efficient, helpful & professional. An easy process and so good to talk to a real person.
Ambassador Cruise Line Service Rating
JEFFREY BAGNALL
6 hours ago
Exceptional service once again
Exceptional service from the booking agent. We had many requests etc to ensure that we were linked bookings with friends who had booked a couple of days previous.
Ambassador Cruise Line Service Rating
Trusted Customer
19 hours ago
Easy to use, helpful call centre.
Lots of choice, value for money.
Ambassador Cruise Line Service Rating
Sonya Howard
20 hours ago
Warm and friendly staff
Sailing on Ambience i have always experienced high quality friendly service from all staff.
Food is good and plentiful with often charming company in the restaurants.
Entertainment good and the lectures interesting.
Cabins are good and the crrw are very attentive.
Organised trips are in general good and offer plenty of choice.
All in all a positive experience
Ambassador Cruise Line Service Rating
Stephen
22 hours ago
Good so far, not travelled yet tho.
Have not sailed yet but bookung process was easy online. We had to change our cruise for personal reasons and this did get a little complicated but was sorted in the end. We are looking forward to our cruise.
Ambassador Cruise Line Service Rating
Alistair Smith
1 day ago
Good service
Lady was very knowledgeable and helpful as we were booking for several friends. Sorted what we needed with no fuss
Well done
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
1st contact very good. Yet to cruise with Ambassador so can’t recommend.
When I phoned the cruise line they price matched the advertised price from a newspaper. Audra was very helpful in dealing with our questions. So we went ahead and booked the cruise and paid the necessary deposit.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Professional and proactive service
Ambassador Cruise Line Service Rating
Alan Ives
1 day ago
Sort out your chat-bot Amelia!
To be honest the waiting time to get through to a "person" was on two occasions over 30 mins. Several times I was told that I was only 2 mins from speaking to a rep, to be returned to AMELIA the chatbot to start all over again. Once through, the human being was very helpful and efficient. My receipt was in my in-tray almost as soon as I put the phone down!
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Very Difficult to Get Straight Answers
Quite unhappy with how difficult it was to get straight answers to questions before booking. Website is frequently ambiguous, and difficult to clarify when speaking on the phone. I felt the representative was deliberately vague. Have now found out a couple of things I wish I'd known before paying my non-refundable deposit as I would not have booked.
Ambassador Cruise Line Service Rating
Jesse Lyons
2 days ago
Value
Great value for money
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Easy booking
Good communication especially for a first time cruise
Ambassador Cruise Line Service Rating
Alan Edwards
2 days ago
Cruise booking
Simple process
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Good Cruise
I have sailed before with Ambassador. Had a very good Cruise. Helpful staff lots to do and great intertainment.
Ambassador Cruise Line Service Rating
Ivan Moden
2 days ago
I’ll answer this when I’ve been on the ship.
Very good, well done.
Ambassador Cruise Line Service Rating
Susan Moffitt
2 days ago
Professional,helpful, friendly
Ambassador Cruise Line Service Rating
Lynne Horgan
2 days ago
Fabulous cruiseline
Always helpful and easy to assist with my booking.
Ambassador Cruise Line Service Rating
Malcolm Deen
2 days ago
Ambassador again!
As usual everything I required for my cruise was dealt with and sorted so very professionally by Mark you Agent. with an assurance that my cabin and deck requests would be adhered to if possible. All done with the greatest attention.
Page 1 of 202



