
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago
Very efficient Cameron was very
Helpful & quick taking all our details
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago
Misleading Price Structure
I wasn't satisfied with the booking procedure. Prices were higher than stated on your initial page for that cruise. There were lots of different prices depending on the location of the cabin. None of them were the price we first saw. I went ahead with the booking as my sister in law and I had agreed on this cruise and liked the sound of it. However I find your pricing structure misleading.
Ambassador Cruise Line Service Rating
Catriona Moore
2 hours ago
The line was very crackley .I had to keep asking the young man to speak up. The line was breaking up. So had to tell him to repeat.
Ambassador Cruise Line Service Rating
Elizabeth Byrne
2 hours ago
Actual booking was very straight forward but as we are doing a back to back cruise I tried to book a regional coach delivery and was left on hold for more than 30min as the operator went to ask someone about this and altogether booking and speaking to guest services I was on the phone for an hour and that is whe. I ended the call
Ambassador Cruise Line Service Rating
Trusted Customer
3 hours ago
Quick easy and very helpful.
Ambassador Cruise Line Service Rating
ROBERT PIKE
3 hours ago
Booking made easy
Making a booking was fairly straightforward. We were looking at having a cabin with a window but those available looked as though you had lifeboats in front of your window. It would be good if this could be explained more as this was offputting.
Ambassador Cruise Line Service Rating
Graham Bradley
3 hours ago
The advisor was great. Very knowledgeable friendly and helpful.
First class service
Ambassador Cruise Line Service Rating
David Russell
3 hours ago
Our family at sea
Booked my cruise on line as a I always go and it is very easy to navigate When
When I have dealt with staff in purfleet office they have been very helpful
We love what ambassador offers and it is our family at sea
Ambassador Cruise Line Service Rating
Kathleen Cairns
3 hours ago
Amazing a cruise
First Class service all round from our cabin to our meals and bar service
Entertainment anazing
Looking forward to our next cruise September 2027
Ambassador Cruise Line Service Rating
Carol Dudley
3 hours ago
First Solo cruise last year.
Friendly, efficient and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
5 hours ago
Very professional and helpful
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago
Ambassador cruise booking
Excellent as always everything
Made as easy as possible for the customer
Ambassador Cruise Line Service Rating
fergus allan
7 hours ago
Painfull booking process. Bizarre requirement for a passport for uk cruise.
Website is very difficult and temperament. I logged into my account to confirm booking but it's not automatically added - i need confirmation email and input manually. Finally requiring a passport for a uk cruise is outrageous
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago
Don’t hesitate to book with Ambassador..
Excellent service as always with the Bookings service staff:
After an initial phone call I was sent the details as requested and subsequently then booked the holiday.
Julie was professional and friendly and our exchange was a pleasure.
Ambassador Cruise Line Service Rating
Trusted Customer
9 hours ago
Simple process
A simple online booking process. I knew exactly what I was booking before paying any money. Perfect!
Ambassador Cruise Line Service Rating
Barbara Jones
9 hours ago
like a family
Staff are very good nothing is too much trouble for them to make your holiday the best.They go over and above the call of duty to make you feel happy.
Ambassador Cruise Line Service Rating
Iwan Roberts
12 hours ago
First booking
As this was our first experience with Ambassador, we were unsure when booking via the website, so we arranged a callback and the representative was extremely helpful. She ensured that we had all necessary information before we committed ourselves.
Ambassador Cruise Line Service Rating
Trusted Customer
12 hours ago
Excellent booking service . Sailing next year. Can't wait
Excellent service. Easy on line booking
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Only a few words, very good, very friendly, great value, always enjoy it
Brilliant
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago
Have a very human touch
It was always very professional dealt with
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