Ambassador Reviews

Great friendly service from all staff Good food at all venues Superb entertainment in a great auditorium and other venues Interesting itineraries Good value for money

Staff very helpful and attentive

I booked on line on the Ambassador site. It's very easy to do, you get confirmation email back the same day within hours.

online access and booking was quick and easy to follow

second to none!

The staff are so helpful and friendly. There is a great choice of things to do loud of entertainment. Food is very good with plenty of different choices

Gave us exciting news

I found it easy to navigate the website, and book the cruise, deck plans were available which I found helpful. I did have one problem with the cabin I booked, and that was probably my fault for not noticing that the cabin I chose had a fixed double bed, although the photos of the cabin type showed to single berths which is what I thought I was booking. I’m sharing the cabin with my adult son so a double bed is definitely not feasible. I did not notice the small print until after I had booked that cabin, and I’m in the process of trying to get it changed. Other than that the whole process was easy and stress free.

Service good in all areas after 4 cruises. If only you were not so greedy re on-line charged. I advise others to add your high price for internet onto the cost of a cruise. You should look at it, it's so High

Agents were super quick and friendly in taking the reservation/booking and then payment. Laura was really helpful.

Very efficient. Easy and good.

This was our first cruise and we were not sure it was for us. But with my mobility issues we thought we would give it a try. We had a wonderful time. Staff were so friendly and helpful. The shows in the evening were equally as good as a west end show. The food was first class. We came home feeling very relaxed. We have since booked another cruise on Ambience.

Was very easy to book, even though I was booking for a solo traveller. First time with Ambassador.

Very straight forward no problems

Excellent booking experience

Good service helpful and found the cabin we wanted not far from our friends who had already booked.

Everything was quite simple on the pls side. But not being able to book my restaurant time I frustrating Lao discovering an over 50s discount with a rail card after booking is annoying especially as you don’t advertise it

Staff were very helpful. But an annoyingly long wait on hold to get through

Have been on Ambassador cruises a lot of times. The customer service is excellent. Very professional and friendly staff

Small ship very friendly both staff and fellow passengers