Ambassador Reviews

I was hesitant about booking again with Ambassador but found the whole booking regime a pleasure. Julie was very helpful and I found the whole process easier than I had thought it would be. I am looking forward to the cruise as a “solo” for the first time

Very good

Easy to use website with clear instructions. I like how you can pay a deposit and the balance at a later date. Great to have the deck plans to help you choose your cabin.

Very good service via email and new bookings but guest services never answer the phone

I started booking on line and needed to phone the booking line with a query regarding a discount code as my husband is a member of Essex Cricket and they are linked with Ambassador cruise lines. The female at the other end of the phone said very abruptly the cruise I was wanting is already discounted and you cannot have discount twice. I said fine and asked her if she would do the booking for me. She said as I had already started the booking I might as well continue. I thought that was very strange as I may very well have thought well I won’t bother now and Ambassador would have lost the booking. I was very disappointed with my first impression.di

Efficient prompt service Thank you Jane

On line booking was very easy and straightforward. Love ambassador cruise line this year have three bookings

Booking proceeded successfully as expected

Very professional, excellent we put together, thank you

They have answered a couple of queries quickly and with a friendly attitude.. everybody seems happy to help

Very efficient and helpful. What else is there to say about booking.? When we've been on our first cruise with Ambassador in Dec 25 there may be more helpful feedback.

Good service but the brandy they served was so cheap

Everything was completed on-line as usual, booking process very easy to use. Had a couple of questions regarding the back to back cruises but Laura at Guest Services was able to answer these and was, as usual, very helpful.

The Booking Was A 'MARE!

Very good service

Booked on line with no difficulty

Efficient and what I've come to expect from this company.

Very helpful and informative.

Good and operator knowledgeable as I have booked this trip as a back to back. I received by email my booking very quickly which I printed and now in folder.

Good communication and easy booking process. Prompt administration and excellent customer service service