Ambassador Reviews

Good and friendly service

First time with Ambassador

Excellent service and looking forward to the Cruise

Service top notch crew fantastic

Helpful and Knowledgeable

Very helpful and knowledgeable staff who found us exactly what we wanted for our cruise. Have sailed many times with Ambassador and have loved every cruise.

May use again

The cruise itself was good, food and staff were great. Entertainment good. Lovely rooms. Disappointed that I had to register my card 3 times. Disappointed we only had 2 half days in Amsterdam when we have been before we had full days off the ship. It should have been made clear that it was only half days off the ship when we were booking.

Cruise booking for 2027

Good experience and easy

Amsterdam cruise

So far booking on line, and creating an account easy to set up and very user friendly, first time booking with Ambassador, so hopefully will let you know, but so far A*****

Cruise

Very good friendly staff

Mrs

Was good, just wish it was easier and quicker to talk to a actual human

Good friendly ship and company

Everything was explained with regards to booking in advance on the ship. All questioned answered. All prices given were accurate

Excellent service when sorting questions after booking.

I had a couple of questions after I made my Booking. I used the live chat and spoke to Amy who answered them very efficiently.

First time with ambassador cruises

Fast and efficient booking

A joy to book and sail with.

Travelled many times with Ambassador, whether booking independently or via a travel agent. Booking process online is straightforward at each stage, as is booking a future cruise whilst on board and no hidden costs at the end of the booking. Booking confirmation email arrived promptly, along with the invoice, detailing exactly what was booked. Access your online account (following the instructions), add your cruise booking, your current booking is shown, check the details then relax and count the days to your cruise. Once on board the cruise ship, embarkation, in my opinion, is hassle free. Happy sailing.

Booking made easy

Ease to book

As above

Very good fast and efficient

Great service

Great customer service. She helped me pick the right room for us which if I had booked online would not have had all the info I needed.

Hoping for calm seas

Booked on line, no problems

Ambassador cruises exceed expectations

Ambassador cruises seek to give enjoyment throughout the cruise, good food, good entertainment and good care to all who sail with them.

Future Iceland cruise

After phoning guest services, I only had to wait a few minutes before speaking to an assistant. (Jenny). She helped make the booking process very smooth and straightforward. With her help, it was easy to navigate the various online pages - and to amend our choice of stateroom. The deposit payment was done by secure line and online documents were available within a few minutes of the transaction.

Fabulous!

As always excellent service from Ambassador. Nothing too much trouble and booked with ease. Great deals from a company that genuinely cares and gives you the ‘warmest welcome at sea’!