Ambassador Reviews

I was having difficult paying for a booking on line .I phoned the office to make the booking through them. There were further problems as the phone kept cutting out when trying to make a payment. The booking clerk phoned me back and payment was completed. I was most impressed with the calmness and efficiency of the booking clerk to resolve the issues in a most helpful and friendly way.

Very easy

very helpful.pokite knowkedgable and consuderate

It is good to travel with Ambassador

Very good superb staff . Very clean. Staff always working. Good shows. We now have been on ten cruises. It must speak for it self all on ambassador

Very good - no problems when booking other than when entering age selection, list wouldn’t move down when pressing the arrow. Had to reduce size of screen to enter it. Should be able to enter details manually and not rely on a drop down lists………

Good. Quick efficient

Where considering your Norway arctic cruise that includes Alta in the far north and had a number of questions as we had not cruised with Ambassador before. Emma answered and for the next 20 minutes she diligently and patiently explained the various options, good and not so good, regarding our cruise requirements, costs etc. We booked and now looking forward to our 2027 cruise from Tilbury!! Thanks Emma.

Nice and easy to understand the web site.

Straight forward no problems, if you need to contact them you can talk to a real person.

Booked by telephone, spoke to Cameron and booking made efficiently and swiftly. He made me aware of drink package and upgrade on flights. Excellent, couldn't fault it.

Staff very helpful and efficient

have used you a number of times always found staff really helpful

Great service. Helpful friendly agent sorted booking very quickly. Looking forward to my cruise.

Only received registration experience which is good, but have to wait for the journey to give a feedback

Excellent. The waiting staff, the chefs, the bar staff and the entertainment team all seemed to enjoy their work which made for a happy environment. The cabin staff were also very helpful and friendly. The food selection was good and the restaurants were clean. You could do as much or as little as you wanted as there was always something going on. Overall I enjoyed the whole cruise experience and found it excellent value for money.

Very efficient

Very efficient

Fine

They asked me to pay again for an already inflated price.