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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
2351
4
469
3
77
2
21
1
36
Ambassador Cruise Line Service Rating
Paul Foss
3 hours ago

Without fail helpful

I've forgotten the occasion but they're without fail helpful.
Ambassador Cruise Line Service Rating
David
3 hours ago

Shining Customer Service

Booking online was very straightforward but just after making the booking we were made aware of a wedding that clashed with the cruise dates. When I called Ambassador to explain and make a change, I was very pressed with the help and service, Rebecca, at the customer service centre provided in completely handling everything to cancel my existing booking and book the alternative I had selected. Following the telephone call - a few minutes - I received confirmation of our entire changes. If we have made changes with other cruise lines, they could well learn a few good pointers from Ambassador.
Ambassador Cruise Line Service Rating
Trusted Customer
6 hours ago

Very helpful and efficient

Friendly and efficient. Cameron was very helpful.
Ambassador Cruise Line Service Rating
Trusted Customer
7 hours ago

Great friendly service, well organized from start to finish.

I have been on one cruise with Ambassador and really enjoyed it, so I have book another cruise. Very good value and well organized, friendly and great service.
Ambassador Cruise Line Service Rating
Stephanie McKnight
10 hours ago

Excellent service and nothing is too much trouble
Ambassador Cruise Line Service Rating
Linda Hartley
14 hours ago

Fantastic

Excellent so easy to book and when I needed to amend booking customer services was amazing.
Ambassador Cruise Line Service Rating
Trusted Customer
18 hours ago

Read to departure date properly

Actually I was not paying too much attention and booked what looks a wonderful cruise itinerary thinking I was booking for May 2026. Rather disappointed when I spotted it was in fact for May 2027. Now that the disappointment has sunk in I am really looking forward to the cruise. We have done lots of cruises, Ambassador was recomendend by a relative and it will be our first cruise from our home town.
Ambassador Cruise Line Service Rating
Trusted Customer
21 hours ago

Fantastic Black Friday offer and easy booking online

Booking Great
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Second Booking

It’s my 2nd booking with Ambassador so knew my way but found it easy
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Ambassador cruise

Straight forward, no hassle
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

I have just booked another cruise because I find Ambassador good value for money and good service I am looking forward to my next cruise at Christmas and then the May cruise b
Ambassador Cruise Line Service Rating
Trusted Customer
22 hours ago

Brilliant Cruise Company

Top notch service from every member staff. Smaller ships but more friendly. Been on 2 cruises with them this year and already booked 3 for 2026. Highly recommended.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Great customer service

Mia was extremely helpful, pleasant and knowledgeable. A credit to the organisation.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Easy to book

Easy booking procedure
Ambassador Cruise Line Service Rating
Douglas Martin
23 hours ago

Cruciform Dundee

This in our 4th booking with this s company and as it was leaving from out homes own of Dundee we were a we bit disappointed that we are having to go to Newcastle for our next trip which is not perfect but it will have to do.
Ambassador Cruise Line Service Rating
Caroline Scholes
23 hours ago

Easy online booking system

Booked online. Easy to book, no issues
Ambassador Cruise Line Service Rating
Caroline Scholes
23 hours ago

Great experience booking an Ambassador cruise

Advisor was very friendly, knowledgeable and took time to answer any questions
Ambassador Cruise Line Service Rating
Toby Braddick
23 hours ago

Ease of booking, great to choose own cabin.

Booking was straight forward, particularly appreciate the ability to choose our own cabin as returning customers who are familiar with Ambience and choose first sitting for our evening meal too.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Easy booking

Very friendly service and knowledgeable agents
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

The service is always excellent nothing is too much bother
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Copyright 2025 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365