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Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3581
4
668
3
143
2
32
1
63
Ambassador Cruise Line Service Rating
Trusted Customer
1 hour ago

Friendly and helpful

After booking I had a telephone enquiry and they answered the phone quickly and was able to answer my questions. Very polite and helpful.
Ambassador Cruise Line Service Rating
Trusted Customer
2 hours ago

Perfect relaxing choice for a holiday

Professional and great value for money. Best cruise liner for a really relaxing holiday
Ambassador Cruise Line Service Rating
Maureen Rooney
8 hours ago

nothing too much for anyone

we love sailing with you nothing at all to complain about
Ambassador Cruise Line Service Rating
Trusted Customer
10 hours ago

Rewind

It was easy to book
Ambassador Cruise Line Service Rating
Janice Rudd
11 hours ago

Local departure ports

I booked online and everything went smoothly. I like the ease of travelling from local departure ports.
Ambassador Cruise Line Service Rating
John Allison
11 hours ago

Rewind Anticipated

Audra was one of the best British call centre operatives I have dealt with. She sorted out queries directly with her management and as such we were happy to book with the company. Wish all UK companies worked like this.
Ambassador Cruise Line Service Rating
Janet Foreman
11 hours ago

Another cruise booked

Very easy to book on line. Easy to see deck plan and relatable to the booking process. Easy to understand drinks and gratuities package. Have been with Ambassador before and was pleased there is another destination that we can go to.
Ambassador Cruise Line Service Rating
John Allison
12 hours ago

80's Throwback

Audra was exceptional. Knowledgable and patient. One of the best British service agents I have spoken with. Handled our queries with local management and subsequent bookings with calmness and confidence. A credit to Ambasssador Cruise line.
Ambassador Cruise Line Service Rating
Deborah Hills
12 hours ago

Staff were really polite helpful holiday was booked with ease

Everyone was so helpful understood exactly what I was looking for and met my needs perfectly
Ambassador Cruise Line Service Rating
Trusted Customer
12 hours ago

Great service

I called to book a cruise at 09.00 but the cruise hadn’t loaded on their system yet. I was told that I would get a call back as soon as it loaded. Within 5 mins I got that return call and got my cruise booked
Ambassador Cruise Line Service Rating
Maureen Woodger
14 hours ago

Very satisfied customer

Absolutely brilliant spoke to Emma, really pleasant friendly young lady yet professional at all times. Thankyou so much. My partner and I just love Ambassador , always like to be on Ambience and we have succeeded once again with help from Emma. We asked to be on a particular waiters table as always and she has put in that request for us. Staff off the ship are as good as those on.
Ambassador Cruise Line Service Rating
Mark Aldous
20 hours ago

Fantastic service

Excellent service, very helpful and friendly.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Good

Easy to book on line
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Good service

Good service
Ambassador Cruise Line Service Rating
Lucian Constantin Hanganu
1 day ago

Details for my next cruises.

Very good Information with all details on my next already booked cruises.
Ambassador Cruise Line Service Rating
Sy Lewis
1 day ago

Amazing Ambassedor

As always, polite,helpful and patient
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Easy to navigate the booking screen
Ambassador Cruise Line Service Rating
Sally Bufton
2 days ago

First Ambassador cruise

Excellent and very easy on line booking. I could choose my own cabin which I liked.
Ambassador Cruise Line Service Rating
Ian Jaques
2 days ago

First time with Ambassador

The booking process was straight forward. We’ve only been on 2 cruises previously, both with ANOther so we can’t really give you any other feedback. We were attracted by the availability of Bristol as the start and finish. We are hoping we won’t be disappointed.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Very good, slight confusion with booking but rectified right away
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Copyright 2026 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365