Guest Services

0333 052 7911

Opens at 09:00 today
View opening hours

Reservations

0330 029 0171

Opens at 09:00 today
View opening hours

Or Prefer Us To Give You A Callback?

Request Callback

Ambassador Reviews

Ambassador Reviews

4.7

/5
5
3527
4
681
3
137
2
38
1
63
Ambassador Cruise Line Service Rating
Valerie Reid
1 hour ago

Superb voyages

The new site is quite easy to navigate. The future cruises are now in date order. One previous cruise is missing though.
Ambassador Cruise Line Service Rating
Stephen Hazelwood
1 hour ago

Looklng forward to the holiday

All done on line no problem
Ambassador Cruise Line Service Rating
Sharon Gardner
12 hours ago

Friendly and efficient customer service

Excellent, friendly and efficient
Ambassador Cruise Line Service Rating
Trusted Customer
13 hours ago

Xyz

Always can professional
Ambassador Cruise Line Service Rating
Grace Honeysett
14 hours ago

Happy with the online booking. Nothing else to say

Very good.
Ambassador Cruise Line Service Rating
Angela Leonard
14 hours ago

Book with confidence

Very professional
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago

User friendly booking

Booking online was straightforward and easy, perfect.
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago

Great cruises

Always easy to book. Great cruises.
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago

Helpful, patient & informative

When I phoned to clarify some queries I had prior to booking, the lady to whom I spoke (Michelle) was extremely helpful, not at all pushy, had answers to all my queries and didn't make me feel hurried at any time.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Easy to use and book
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

It's excellent service as always.
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

A bit too soon to be asking for feedback!

I went to the Ambassador website, I chose our cruise, I chose our cabin, I paid our deposit, I signed up for an online account to pay the balance. I received an email from Ambassador welcoming me. The next day I was asked for feedback.....a bit soon as the cruise is nearly two years away!
Ambassador Cruise Line Service Rating
Clive Barham
2 days ago

Easy from start to finish…

Relatively easy site too navigate, but if there are any problems, help is just a telephone call away… Parking at the London Cruise Terminal Is very convenient, with easy embarkation and disembarkation…
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Great small adult ship

very good and efficient
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

First time booking with Ambassador online.

I found it very easy to navigate the website and make an online booking. This is my first time booking a cruise with Ambassador so can only comment at this stage on the booking process.
Ambassador Cruise Line Service Rating
William Stevenson
2 days ago

Another Ambassador Adventure.

Very informative. Staff who booked our cruise knew exactly what we wanted.and she delivered. It was an on-board booking so everything was face to face. The staff member was very positive and cheerful in her attitude.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Rewind Cruise

Very easy to assess options and book cruise. Ship plan is very useful.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Mostly good. A couple of the ports were a waste of time.

Very good.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Excellent
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Best cruise line

Excellent
Page 1 of 201

Copyright 2026 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365