
Ambassador Reviews
Ambassador Reviews
Ambassador Cruise Line Service Rating
MICHAEL DAVID LAW
1 hour ago
First cruise with ambassador
First class
Ambassador Cruise Line Service Rating
Liz Swift
2 hours ago
Reasonable price
Booking our trip was easy. We had decided on the cruise we wanted and were able to look at cabin options and decide the best ones for us. The price was very reasonable as there was an offer for the second person to go half price. Having been on an Ambassador cruise recently I look forward to travelling with them again.
Ambassador Cruise Line Service Rating
Trusted Customer
11 hours ago
Booking experience
Our booking was made online, so no real service required.
The booking experience was fairly easy and straightforward.
Ambassador Cruise Line Service Rating
Michael Petrie
12 hours ago
Great cruise line
We will only use ambassador as there staff are always friendly and make us feel welcome .
Ambassador Cruise Line Service Rating
Trusted Customer
12 hours ago
Excellent service
Helpful and informative
Ambassador Cruise Line Service Rating
Trusted Customer
13 hours ago
Distinct Lack of Communication
I am still waiting for a conformation email detailing my booking which should include the cabin number that I chose, the amount of the deposit and I paid, the balance and date that balance is due. I was not asked to choose which dinner seating I wanted and bed preference. I've been on Ambassadors website several times to access my booking and they ask for my email, I give it and they say check your email. Nothing comes. I've checked spam & junk folders as well, nothing!
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago
Very good service.
Ambassador Cruise Line Service Rating
Paul Snowden
14 hours ago
Highly recommended
Reasonably priced cruise, with half price drinks package. Website was easy to use. Have cruised with Ambassador before and have booked several more over the next 3 years.
Ambassador Cruise Line Service Rating
Terence Gash
14 hours ago
Happy cruiser
Very helpful and understanding and quickly to solve any issues
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago
Booking
Booking service excellent. Julie was knowledgeable and made the Booking process easy
Ambassador Cruise Line Service Rating
Trusted Customer
14 hours ago
Forget the rest ambassadors the best
As always an excellent service very very supportive caring and very professional yes
Ambassador my most favourite cruise line ever
Ambassador Cruise Line Service Rating
Robert Kirkham
18 hours ago
Great response to my questions
Ambassador Cruise Line Service Rating
Brian Rigby
19 hours ago
Easy to book
Ambassador Cruise Line Service Rating
Trusted Customer
23 hours ago
Yes booking was fine although a couple things happened later. We booked a suite over the phone and had a choice of cabins. We asked which side port or starboard would be best and he recommended port. We also asked if this was a real suite with a separate lounge area and he indicated it was. However, after the booking we discovered the suite was really an extra large balcony and that from previous guest experiences, starboard was probably the better side of the ship. We phoned customer service and they changed the cabin for us to starboard. No problem.
We should have done a bit more of our own research before booking.
Ambassador Cruise Line Service Rating
Kim Bakes
24 hours ago
I booked my cruise online and it was all very easy to navigate. This is not our first cruise with Ambassador and we keep returning because the service is exemplary and love the ships
Ambassador Cruise Line Service Rating
Terence Bussey
1 day ago
Sail away
We needed to sort out our on line booking with the company as they had difficulty with sending my paper booking information through on line
Pleased to say this was dealt with in a very professional way
Ambassador Cruise Line Service Rating
Michael Foulkes
1 day ago
Change of destinations - but really good! I loved it so much I booked again
Well, the recent cruise I went on, didn't work due to very bad weather in Northern Norway... which was a bit disappointing.
However, the captain made the absolute best decision, and the travel reps worked overtime to schedule a new itinerary at short notice!!
So instead of going up the Northern coast of Norway, we instead sheltered in Oslo, and did a trip up and down the fjords of Norway, Sweden and Denmark - and visited Northern Germany..Which I thoroughly enjoyed!!😁
All I can say us thank you for a loverly cruise!
So much so, I've booked another one...to the Caribbean next year!!
Ambassador Cruise Line Service Rating
Maureen Abbott
2 days ago
Great customer service experience
Excellent service in response to an e mail in 24 hours.
Followed by great booking experience with Emma.
Much easier than on line x
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Booking easy on app
Booked via APP. Straightforward. I liked the ability to choose a cabin. I also thought the drinks and gratuities package for £99 for 13 days was good.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago
Love Ambassador Cruise Line
Simple to book online with choice of cabins listed too. Looking forward to our 2nd Baltic adventure with Ambassador Cruise Line.
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