Ambassador Reviews

The agent was very helpful in helping us to change our future holiday.

Very helpful and efficient customer service lady, Natasha, I believe, who swapped my cruise over.

Booked on line

Very clear and easy.

The only criticism I have is your guest services website is very awkward to use and sends you round in circles so in the end I had to phone in to give my passport and details not a great system.

Excellent service

Excellent service. Good value for money

Good...it was straightforward

Absolutely amazing staff. Just booked our next one. I have been on 8 cruises, but I would highly recommend the Ambassador due to the overall service from all the team

The man who dealt with my call was quite pleasant and polite, but rushed. I didn't feel in control of the questions I wanted to ask and got the feeling he wanted the call to be over. I have made dozens of cruise bookings, and there's a lot to consider when spending a large amount of money on a cruise, you want it to be just right so I would ask for a little more patience please.

Very easy to book, excellent customer service.

Booked online simple and quick . Straightforward to book cabin and drinks package.

I booked a cruise simply and easily on line even choosing a cabin in the part of the ship we like.

Booked sailing online, I always book directly as its easy to do, booked my own cabin etc. Straightforward and no problems, all confirmation sent by email.

Louise was Very helpful

A very polite and pleasant booking agent and we did not feel rushed.

Having returned recently from a cruise with you I was eager to book another one. The booking was easy and hood deal on price

Excellent. Easy to book my trip. Easy to pay. Great experience previously so look forward to it.

Thought reservation paperwork was excellent easy to follow and had my questions answered. Lots of details in confirmation paper work will save time later.

Quick and efficient