Ambassador Reviews

Excellent, warm friendly staff, vey good value for money.

Very Knowledgeable Advisor.

We spoke with a very experienced lady called Audra. She really knew her stuff. We’ve only done one cruise before so a bit nervous about booking. Felt confident that we were getting a fully inclusive package with no nasty surprises. She knew the ship which was very useful.

Norway

As it offers a variety of ports and offers Norway cruises I liked it. The web site is quite good but it forgets the filters- I almost booked a 28 cruise instead of a 27. Also the booking process does not explain the cost of the add ins before you have chosen. It means going back and starting over.

It’s an easy website to use however would like to be able to book a drink package for zero alcohol online and also WiFi online and cannot find how to do that. I couldn’t get through to customer service

Great cruise company

Easy to book. I have been on Ambassador Cruises before and they are all excellent

Staff were excellent

All good except arrival at car park liverpool no directions to level needed not met at all wandering round car park lost with bags v bad start to cruise with wife in tears. Recovered to enjoy first time with Ambassador after 9 cruises with Royal Caribbean.

Great booking help and service

Friendly and helpful service, Michelle answered all my questions and helped with the booking process. Very happy with the service

Real people not AI - encore

Always fast, efficient, polite, and professional. So much nicer to speak with a human .

Ambassador cruise booking

As expected everything was easy and straight forward.

Nolsteur looking forward in cruising with Ambassador.

We yet too have to take part in our cruise in June, which we are looking forward too.

Getting excited to our next cruise

having booked many cruises with Ambassador previously we find the ease of booking including parking, embarkation etc, stress free and are pleased to see that Ambassador still maintain their high level of service. We are looking forward to our next cruise with excitement.

Web site was easy to use.

Satisfactory

Very good but unable to add nectar points !

Consistently Good Service.

Consistently Good Service.

Fantastic cruise line.

Had a recent cruise with Ambassador. Had to book another one. Every part of the experience from booking to the cruise itself was exceptional.

clarity

very clear and informative because it is

Good

Superb

Good

Best cruising line ever.

Spoilt rotten. I forgot how lovely cruising was after not sailed for 19 years. So please booked an Ambassador Easter cruise immediately on our return to Bristol. All staff were so polite, cheerful and helpful making us both feel so completely relaxed. Thank you all Ambition staff.