Guest Services

0808 196 6692

Opens at 09:00 today
View opening hours

Reservations

0808 303 2573

Opens at 09:00 today
View opening hours

Or Prefer Us To Give You A Callback?

Request Callback

Ambassador Reviews

Ambassador Reviews

4.7

/5
5
2194
4
452
3
84
2
37
1
46
Ambassador Cruise Line Service Rating
Trusted Customer
13 hours ago

Exceptionally pleased

I was hesitant about booking again with Ambassador but found the whole booking regime a pleasure. Julie was very helpful and I found the whole process easier than I had thought it would be. I am looking forward to the cruise as a “solo” for the first time
Ambassador Cruise Line Service Rating
Gail Scott
13 hours ago

Fantastic

Very good
Ambassador Cruise Line Service Rating
Terry Mullen
14 hours ago

Easy to navigate website.

Easy to use website with clear instructions. I like how you can pay a deposit and the balance at a later date. Great to have the deck plans to help you choose your cabin.
Ambassador Cruise Line Service Rating
Sarah Hope
1 day ago

Very good service via email and new bookings but guest services never answer the phone
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Disappointed with the lack of interest from the booking desk

I started booking on line and needed to phone the booking line with a query regarding a discount code as my husband is a member of Essex Cricket and they are linked with Ambassador cruise lines. The female at the other end of the phone said very abruptly the cruise I was wanting is already discounted and you cannot have discount twice. I said fine and asked her if she would do the booking for me. She said as I had already started the booking I might as well continue. I thought that was very strange as I may very well have thought well I won’t bother now and Ambassador would have lost the booking. I was very disappointed with my first impression.di
Ambassador Cruise Line Service Rating
John Wilson
1 day ago

Efficient prompt service Thank you Jane
Ambassador Cruise Line Service Rating
Maureen Knight
1 day ago

On line booking was very easy and straightforward. Love ambassador cruise line this year have three bookings
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Booking successful

Booking proceeded successfully as expected
Ambassador Cruise Line Service Rating
Nicholas Wall
1 day ago

Very professional, excellent we put together, thank you
Ambassador Cruise Line Service Rating
Trusted Customer
1 day ago

Friendly helpful staff

They have answered a couple of queries quickly and with a friendly attitude.. everybody seems happy to help
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Booking is easy - let's hope the hoiday lives up to expectations

Very efficient and helpful. What else is there to say about booking.? When we've been on our first cruise with Ambassador in Dec 25 there may be more helpful feedback.
Ambassador Cruise Line Service Rating
William Clarke
2 days ago

Good service but the brandy they served was so cheap
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

Christmas Markets

Everything was completed on-line as usual, booking process very easy to use. Had a couple of questions regarding the back to back cruises but Laura at Guest Services was able to answer these and was, as usual, very helpful.
Ambassador Cruise Line Service Rating
Trusted Customer
2 days ago

No Dis To Ambassador Staff!

The Booking Was A 'MARE!
Ambassador Cruise Line Service Rating
Darren Woodward
3 days ago

Very good service
Ambassador Cruise Line Service Rating
Trusted Customer
3 days ago

Booked on line with no difficulty
Ambassador Cruise Line Service Rating
Valerie Hoogakker
4 days ago

Holland and Honfleur. What a great combination

Efficient and what I've come to expect from this company.
Ambassador Cruise Line Service Rating
Trusted Customer
4 days ago

Very helpful and informative.
Ambassador Cruise Line Service Rating
Trusted Customer
4 days ago

Caribbean cruise on Reinassance 2026

Good and operator knowledgeable as I have booked this trip as a back to back. I received by email my booking very quickly which I printed and now in folder.
Ambassador Cruise Line Service Rating
Angela Wright
4 days ago

Easy booking & good communication

Good communication and easy booking process. Prompt administration and excellent customer service service
Page 1 of 141

Copyright 2025 Ambassador Cruise Line is a trading name of Ambassador Cruise Holidays Limited.

Ambassador Cruise Holidays Limited is a company registered in England and Wales. Registered number: 13299365