Skip to main content
Back to home

Ambassador Reviews

All Reviews

4.7/5

Based on 4,030 verified reviews

5 stars3,183
4 stars636
3 stars119
2 stars41
1 stars51

Ambassador Cruise Line Service Rating

Trusted Customer

13 hours ago

Great to leave via Dundee

Having travelled with yourselves previously we thought we'd book directly on your website It was very easy as we have looked at your website previously We even managed to get the same cabin as we did for my 60th this year, we've booked for my partner's 70th in 2028

Ambassador Cruise Line Service Rating

Paul Barnard

13 hours ago

Best value cruise line in the UK

Quick, easy and efficient to book. Excellent website with all questions answered.

Ambassador Cruise Line Service Rating

Trusted Customer

14 hours ago

Easy booking

Agent assisted promptly and smoothly. Was able to book parking easily.

Ambassador Cruise Line Service Rating

Trusted Customer

14 hours ago

Good idea, low initial cost, expensive addons

The crew worked constantly and with smiles. Remembered names and preferences. However, Front desk was relatively unhelpful.

Ambassador Cruise Line Service Rating

Trusted Customer

15 hours ago

Easy booking

Easy booking process

Ambassador Cruise Line Service Rating

Kenneth Holden

17 hours ago

Simply great

Great teams, destinations, no fly, food,

Ambassador Cruise Line Service Rating

Trusted Customer

19 hours ago

Five Stars

Good service, food and shows. Plenty of space to sit. Friendly staff.

Ambassador Cruise Line Service Rating

Trusted Customer

21 hours ago

Easy booking process

Polite , informative and patient agent Louise

Ambassador Cruise Line Service Rating

Violet Reid

23 hours ago

No response to my emails or my husbands telephone calls

| am really disapointed in Ambassador as my husband has tried on my behalf to change things on the telephone he was promised someone would get in touch with him the next day. I contact by email and said I would have contact within 7 day. We still have had no contact so I would not recommend Ambassador again.

Ambassador Cruise Line Service Rating

Brian Betts

1 day ago

A well organized itinerary and very easy booking plus the price is very com

Very helpful and friendly staff

Ambassador Cruise Line Service Rating

Trusted Customer

1 day ago

Great cruise line

Loved our last few cruises with Ambassador ❤️. Had invited my family to join us as well. All the staff are so friendly and welcoming. Loved the shows and food

Ambassador Cruise Line Service Rating

Stewart Alexander

2 days ago

Honest

It seems you have to go round the houses to get things booked like specially dining for example why can’t you just speak to an adviser and book rather than going through confusing channels older people find this not only distracting but confusing you would get more bookings which would in turn make more profit if you’re booking systems were more user friendly

Ambassador Cruise Line Service Rating

Ruth Mount

2 days ago

Booking a no fly cruise

Booking the holiday online was quick and easy. Driving to Tilbury was so nice because we did not have to go to an airport. The only issue we had was finding on the website how to book the car into the car park. Eventually we had to contact via the phone and it was sorted.

Ambassador Cruise Line Service Rating

BEVERLY BENNEY

2 days ago

Ambassador Cruises over past 2 years

Excellent service, very friendly crew, great food, excellent entertainment, all round good value for money.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

3rd time this year - Staff and Crew very hospitable. Shows the best.

Staff and Crew very hospitable. Shows about the best of any I've seen at Sea. Amazing voices and Musicians. Relaxed atmosphere and great value.

Ambassador Cruise Line Service Rating

Trusted Customer

2 days ago

Booking was simple and quick

Ambassador Cruise Line Service Rating

Brian Tindall

2 days ago

Great web site and superb selection of destinations.

Ambassador Cruise Line Service Rating

Karen Waite

2 days ago

Always very helpful

Ambassador Cruise Line Service Rating

Trusted Customer

3 days ago

Easy to book

The lady was very helpful and booked the cruise for me as I was having trouble booking on the website

Ambassador Cruise Line Service Rating

JOSEPHINE VALENTINE

3 days ago

Friendly and efficient. When we got cut off Jenny rang me back to assure me my booking changes had been made and everything was done .