Ambassador Cruise Line Service Rating
Trusted Customer
7 months ago
Outstanding value
Booked totally online. Easy and straightforward
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Based on 4,034 verified reviews
Trusted Customer
7 months ago
Outstanding value
Booked totally online. Easy and straightforward
Trusted Customer
7 months ago
When will I receive confirmation of my booking? I should receive that soon?
Don't know yet as have been waiting for e mail to arrive. I haven't had confirmation of my booking yet with the link to click on so how can I give you a review at this time???
Trusted Customer
7 months ago
One word exalted
Trusted Customer
7 months ago
Very friendly professional.
Very good. Friendly service. Very helpful.
Trusted Customer
7 months ago
Easy booking
Easy booking looking forward to seeing what has been done as sailed on ship when it was with Princess many many years ago
Dinah Sugden
7 months ago
The lady I spoke to when I booked was very efficient and knowledgeable. However, 4 days later I still haven't received confirmation of my booking! She said I would receive an email in about an hour!!
Kim Ellis
7 months ago
All ok
Trusted Customer
7 months ago
Ambassador makes life easy!
Friendly and helpful. I booked 2 cruises, and everything was clear and straightforward.
Trusted Customer
7 months ago
very good and easy to navigate.
Rosemarie Lavers
7 months ago
Answered my call with efficiency and a pleasant attitude
Andrew Davidson
7 months ago
My first cruise with no complaints
Everything went smoothly from start to finish.Efficiency was the name of the game.Good destination days which were well organised. All in all a great cruise helped by friendly staff
Trusted Customer
7 months ago
Excellent
I contacted Ambassador to change a cruise I had booked and they were brilliant. Within ten minutes it was all done. Very friendly and professional.
Suzanne Hyde
7 months ago
Unimpressed with booking
I haven’t had any confirmation whatsoever AND when I try to log in, it states it’ll send me an email link and I don’t receive anything. Not at all impressed! So much so, I’m now wondering if I did it all through a scam!!
Trusted Customer
7 months ago
Well done Julie you made our day Thank you
Brilliant Service- the Cruise was full and I had been placed on a waitlist Julie called me and we booked it up very quickly
Valerie Thomas
7 months ago
Satisfied
Very polite. Answered most of my questions.
Trusted Customer
7 months ago
Very good fun
Good
Kathleen O'donnell
7 months ago
Promo service
Trusted Customer
7 months ago
Just booked, so far so good.
Initial Information very good, sadly all balconies had already been booked, such is life.
Trusted Customer
7 months ago
Holiday
Very good service the cabins are excellent good food and entertainment
Trusted Customer
7 months ago
Easy booking
The system is straight forward to view cruises and go through to the booking process