Ambassador Cruise Line Service Rating
Trusted Customer
7 months ago
Ambassador Cruise 2028
Very simple booking process and excellent offers and explanations on website and perfect guides to ships and cruises available
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Based on 4,041 verified reviews
Trusted Customer
7 months ago
Ambassador Cruise 2028
Very simple booking process and excellent offers and explanations on website and perfect guides to ships and cruises available
Trusted Customer
7 months ago
Easy to book online. Had a bit of trouble logging on to my account, but customer services were brilliant. Problem sorted within 5 minutes of contacting them
Nic
7 months ago
Enjoyable
Always helpful , questions are answered and booking is straightforward.
Trusted Customer
7 months ago
Courteous, polite, informative and generally very helpful
Trusted Customer
7 months ago
Very good
Trusted Customer
7 months ago
Easy to fill in this review
It was very easy as its my third time of booking an Ambassador cruise on line
Mark Bradshaw
7 months ago
Let the adventure begin
So easy to book a great value holiday adventure
Gillian Ross Pond
7 months ago
Wonderful Service Yet Again
Fantastic as ever from Kerry. She is so knowledgeable and helpful. Has an excellent manner with customers.
Trusted Customer
7 months ago
Friendly service, easy booking
The customer adviser could not have been more helpful. She was friendly, thoughtful and efficient. I was booking for a group and she aecured cabins all on the same deck. She made the process easy. Which i really appreciated.
Trusted Customer
7 months ago
First toe in the water
Pleasant and helpful staff. Everyone was understanding when I had problems (of my own making!!) over my payment. All was resolved satisfactorily. Looking forward to.my cruise. Particularly appreciative of the fact that staff remember that many of us customers are not comfortable with modern technology.
John White
7 months ago
Good
Trusted Customer
7 months ago
Just love sailing with Ambassador
Amazing staff, delicious food and the best entertainment at sea. So handy being able to sail from a local port which is a big part of why we sail with Ambassador. Love the itineraries too.
Trusted Customer
7 months ago
Making Memories
Have been on several cruises with Ambassador and have had a fantastic time on each voyage. The staff are always so friendly and helpful, food is lovely, entertainment spot on. But the passengers I have met just make the time on board so memorable.
Trusted Customer
7 months ago
As we haven't actually experience the cruise yet I feel unable to comment.
Operator polite and helpful.
James Borland
7 months ago
Another cruise booked in advance of first one
straightforward and easy to follow.
Trusted Customer
7 months ago
Ambassador excellence
The sales agent 'Kerry' was absolutely on top of the situation, could see my Ambassador record and assisted greatly in the choice of cabin. Knew how to operate her system to great effect.
Anne Thomson
7 months ago
2028!cruise
The service was very professional and friendly
Catherine Welsh
7 months ago
A1 cruise company!!!!
Service always great .. from on land when booking to voyages.. great cruise company..
Trusted Customer
7 months ago
Appalling Customer Service
Not impressed. Requested a call back which never came. Cancelled my cruise without a reason. Appalling customer service.
Trusted Customer
7 months ago
Efficient and friendly.