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Ambassador Reviews

All Reviews

4.7/5

Based on 4,041 verified reviews

5 stars3,191
4 stars638
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very helpful

Very helpful colleague..booked exactly what we wanted, thanks

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

As always, friendly, organised and efficient, especially the embarkation process.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

My Posotive Booking Experience

The phone was answered quickly and the agents I spoke to were very helpful anx friendly.

Ambassador Cruise Line Service Rating

Anita Donovan

7 months ago

great ships and great staff

great services

Ambassador Cruise Line Service Rating

Beverley Bagnall

7 months ago

value for money

Friendly and reliable

Ambassador Cruise Line Service Rating

PATRICK JOHN BRUNDELL

7 months ago

Easy booking

Good. Easy booking

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Kerry was an excellent "ambassador" for Ambassador Cruise Line,

Kerry was an excellent "ambassador" for Ambassador Cruise Lines. She was patient and kind on the telephone which made our booking very easy.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Season cruiser good value for the money

Very good

Ambassador Cruise Line Service Rating

Karen Mather

7 months ago

Easy to book online,if I can do it,anyone can

Ambassador Cruise Line Service Rating

George King

7 months ago

Comfortable small ship

Just booked my 6th cruise, but disappointed no loyalty programme. The BOGOHP has been a boon all my bookings. The staff cannot do enough for you and being able to cruise from a local port is ofvgreat benefit.

Ambassador Cruise Line Service Rating

Alan Underwood

7 months ago

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Plain Sailing!

Very easy process to book - did it over lunch, on my phone in a local eatery..!

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Excellent

Ambassador Cruise Line Service Rating

Heather Latter

7 months ago

Easy Online booking but info on website was insufficient for 1st timers.

Booking online. I had previously phoned Ambassador regarding some details on cabins and accessibility for a passenger with mobility issues. They were informative. The booking was entirely online so I had no contact with personnel. I found the information regarding the cabins was basic and we needed to access other websites, not Ambassador, to get information regarding the different types of cabins and more detail of the different cabin types. As a first-time cruiser, I found the Ambassador website lacking in detail.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Booking is easy

The booking site is easy to use, the available cabins are clearly marked and it's easy to see where they are on the ship. We are travelling with friends but booked separately. We hope to eat together in the evening and it was clear how we went about doing this. I received a reply to my email within 24 hours.

Ambassador Cruise Line Service Rating

Alison Ivanetic

7 months ago

Faultless booking process

All my questions were answered thoroughly, I didn't feel pressured into booking my cruise . The customer service operator was very helpful

Ambassador Cruise Line Service Rating

Susan Thompson

7 months ago

Lovely company/ Ships

Friendly cruise company....lovely small ships.....and booking was super easy

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Very easy to use and book our cruise on the website. We have previously booked with the company and make choices of cabin

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to book on line

First class.