Ambassador Cruise Line Service Rating
Trusted Customer
3 weeks ago
Great service. Helpful friendly agent sorted booking very quickly. Looking forward to my cruise.
Or prefer us to give you a callback?

Based on 4,053 verified reviews
Trusted Customer
3 weeks ago
Great service. Helpful friendly agent sorted booking very quickly. Looking forward to my cruise.
Janaki Mahendron
3 weeks ago
Can only recommend when I have finished the journey
Only received registration experience which is good, but have to wait for the journey to give a feedback
Patsy
4 weeks ago
Money well spent.
Excellent. The waiting staff, the chefs, the bar staff and the entertainment team all seemed to enjoy their work which made for a happy environment. The cabin staff were also very helpful and friendly. The food selection was good and the restaurants were clean. You could do as much or as little as you wanted as there was always something going on. Overall I enjoyed the whole cruise experience and found it excellent value for money.
Trusted Customer
4 weeks ago
Very efficient
Trusted Customer
4 weeks ago
In my experience
Very efficient
Martin Smith
4 weeks ago
Fine
Fine
Thomas Robinson
4 weeks ago
Review
They asked me to pay again for an already inflated price.
Sharon Mercer
4 weeks ago
Wonderful service to the girls in reservations very happy with the booking
At first I had trouble. I needed to ask a question regarding transfer from the docks to London Victoria my room then disappeared but came back and I got an upgrade so very happy and looking forward to my Christmas market.
Trusted Customer
4 weeks ago
Very easy to book online. Hopefully this cruise will be as good as the last one
Kenneth Apsey
4 weeks ago
Easy to do
Trusted Customer
4 weeks ago
Norway
Very user friendly
Barbara Blacketer
4 weeks ago
Blacketet
Lady was so helpful and freindly
Trusted Customer
3 months ago
First cruise booking with Ambassador
Excellent customer service Hassle free
Trusted Customer
4 weeks ago
Satisfied customer
Very helpful and knowledgeable lady called Kerry
Trusted Customer
4 weeks ago
Not sailed yet but great booking helper
Great booking rep
Trusted Customer
4 weeks ago
Ambassador Cruise Line excellent
Excellent cruise company small ships and no-fly
Trusted Customer
4 weeks ago
Great company
The service was excellent very easy to book another cruise, we love ambassador cruise's Everyone is so helpful the operator went through everything with us and it was sorted very quickly
Trusted Customer
4 weeks ago
Excellent telephone manner
Helpful lady on the telephone booking
Trusted Customer
4 weeks ago
Great Service.
Booked online - it was very straightforward. Emailed the service desk who were very helpful too. Great service.
Trusted Customer
4 weeks ago
So helpful
The lady on the phone was so nice and helpful this is a try cruse if it is ok then we will book another cruise