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Ambassador Reviews

All Reviews

4.7/5

Based on 4,053 verified reviews

5 stars3,232
4 stars638
3 stars119
2 stars43
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

3 weeks ago

Great service. Helpful friendly agent sorted booking very quickly. Looking forward to my cruise.

Ambassador Cruise Line Service Rating

Janaki Mahendron

3 weeks ago

Can only recommend when I have finished the journey

Only received registration experience which is good, but have to wait for the journey to give a feedback

Ambassador Cruise Line Service Rating

Patsy

4 weeks ago

Money well spent.

Excellent. The waiting staff, the chefs, the bar staff and the entertainment team all seemed to enjoy their work which made for a happy environment. The cabin staff were also very helpful and friendly. The food selection was good and the restaurants were clean. You could do as much or as little as you wanted as there was always something going on. Overall I enjoyed the whole cruise experience and found it excellent value for money.

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Very efficient

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

In my experience

Very efficient

Ambassador Cruise Line Service Rating

Martin Smith

4 weeks ago

Fine

Fine

Ambassador Cruise Line Service Rating

Thomas Robinson

4 weeks ago

Review

They asked me to pay again for an already inflated price.

Ambassador Cruise Line Service Rating

Sharon Mercer

4 weeks ago

Wonderful service to the girls in reservations very happy with the booking

At first I had trouble. I needed to ask a question regarding transfer from the docks to London Victoria my room then disappeared but came back and I got an upgrade so very happy and looking forward to my Christmas market.

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Very easy to book online. Hopefully this cruise will be as good as the last one

Ambassador Cruise Line Service Rating

Kenneth Apsey

4 weeks ago

Easy to do

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Norway

Very user friendly

Ambassador Cruise Line Service Rating

Barbara Blacketer

4 weeks ago

Blacketet

Lady was so helpful and freindly

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

First cruise booking with Ambassador

Excellent customer service Hassle free

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Satisfied customer

Very helpful and knowledgeable lady called Kerry

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Not sailed yet but great booking helper

Great booking rep

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Ambassador Cruise Line excellent

Excellent cruise company small ships and no-fly

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Great company

The service was excellent very easy to book another cruise, we love ambassador cruise's Everyone is so helpful the operator went through everything with us and it was sorted very quickly

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Excellent telephone manner

Helpful lady on the telephone booking

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

Great Service.

Booked online - it was very straightforward. Emailed the service desk who were very helpful too. Great service.

Ambassador Cruise Line Service Rating

Trusted Customer

4 weeks ago

So helpful

The lady on the phone was so nice and helpful this is a try cruse if it is ok then we will book another cruise