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Ambassador Reviews

All Reviews

4.7/5

Based on 4,032 verified reviews

5 stars3,199
4 stars635
3 stars119
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Long phone call

Waited on phone for an hour. Last cabin on ship so not much to talk about but all ok

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

I did all the booking online myself

Ambassador Cruise Line Service Rating

Andrew Robery

11 months ago

Easy

Easy work

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

trips

quite a time getting through on the phone

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Easy booking and good communication.

Seamless booking online, easy to follow. Our 4th cruise with ambassador and each time we have booked direct.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking was easy

The staff listened carefully to our requirements and came up with the the booking we wanted.

Ambassador Cruise Line Service Rating

Linda Stanley

11 months ago

Easy to book

I booked on line and all the information I needed was easily available. A quick smooth service.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Very good. Sailed eith you before and have more booked.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Northern lights

There are no sneaky add on charges. I ended up paying exactly what I thought I would pay. Having done 40+ cruises we love Ambassador.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Easy to book an excellent good price cruise

Straightforward booking; comprehensive details about cruise and facilities onboard ship; excellent prices; available discounts.

Ambassador Cruise Line Service Rating

Jayne

11 months ago

Great service

I initially asked a question on the “chat” on the website. After a few minutes I was in a conversation with Kelly who said she would ring me and she did as promised a few minutes later. She was able to make my booking for me over the phone as I had been unable to get the Black Friday deal to activate online. She was extremely helpful and professional. Thank you!

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

We have traveled with you before and could not fault you

Very easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent Call Centre

Very impressed with both agents I spoke to, both Caroline and Mike. Very smooth process

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Sailing with Ambassador is a breeze

I have sailed with Ambassador and would always recommend them .it is always easy to book with them

Ambassador Cruise Line Service Rating

Michael Elsdon

11 months ago

Very good

Ambassador Cruise Line Service Rating

Teresa Hatch

11 months ago

Excellent

Ambassador Cruise Line Service Rating

JANE SMITH

11 months ago

Excited to be returning

It’s our 5th cruise with Ambassador; they just get it right. Ambience is our 2nd home.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Christmas cruising with Ambassador

Great value for money especially with the free drinks. Went on a Christmas cruise last year and enjoyed it so much, we are doing it again this year and now booked for next year.

Ambassador Cruise Line Service Rating

David Ainscough

11 months ago

It's not my first time with ambassador thoroughly enjoyed my last cruise so booked again

Ambassador Cruise Line Service Rating

Elaine Chance

11 months ago

Great job

Easy to book and confirmation came through quickly. Have been able to link it to my account already