Ambassador Cruise Line Service Rating
Leslie Ward
11 months ago
Helpful and friendly
Very helpful and friendly
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Based on 4,053 verified reviews
Leslie Ward
11 months ago
Helpful and friendly
Very helpful and friendly
David
11 months ago
Rebooking Ambassador
Having taken previous cruises with Ambassador I have always found the online booking process to be straightforward and efficient. Our past experience of the previous cruises encouraged going for this new trip. We have always found all the crew to be polite, helpful and efficient. Due to the smaller ships size the proximity to cities from docking gives for better/longer time ashore if desired.
Trusted Customer
11 months ago
the service I received was very professionlly carried out.
Paula Mulvihill
11 months ago
Superb service
Always enjoy my Cruises with Ambassador and today I booked online rather than call as I knew how busy they would be.
Kevin Murphy
11 months ago
Learn and enjoy
Fantastic knowledgeable very helpful totally understanding and aware of my needs and wants Have been 100% from booking communication and service well done ambassador 10 out of 10 Thank you
John Warren
11 months ago
2026 Jane MacDonald cruise booking process
The booking was straightforward and largely intuitive
Gary Nevill
11 months ago
Cut off on the phone after 25 minute wait to get through
Waited 25 minutes to get through on the phone. But then got cut off and no attempt was made to call me back. Black Friday deal didn’t apply to my chosen cruise. Booked online at full price, so successful in making the booking, but rather disappointed with the process!
Trusted Customer
11 months ago
Lov ambassador
Ambassador cruises give you everything we need to enjoy a cruise
Trusted Customer
11 months ago
Excellent as always. Love The Ambition it is amazing from embarking to disembarking .
Trusted Customer
11 months ago
So far it’s been a good experience
Trusted Customer
11 months ago
Great Company
efficient and most helpful
Ian Cook
11 months ago
The booking was very easy
Trusted Customer
11 months ago
Good
Good
Jane Tyler
11 months ago
Brilliant
5star what more can I say?
Trusted Customer
11 months ago
Brilliant Throughout
Brilliant at every level
Trusted Customer
11 months ago
Booking process very good!
I've given a 5 star review just for the booking process whic,h was extremely easy. If what I've heard from friends is true I'll be giving a 5 star review for the actual cruise too!
Trusted Customer
11 months ago
User friendly
Easy to use and very user friendly. Quick and efficient service.
Trusted Customer
11 months ago
Good site could do with a bit more detail of the packages
Good website but a little difficult to find specific information. Also not enough detail about the drinks packages which seem quite expensive.
Trusted Customer
11 months ago
Booking made simple
This is the first time I have booked with ambassador cruises and found the booking process very easy .
Trusted Customer
11 months ago
My booking.
The cruise was very easy to book, as always,