Ambassador Reviews

Very helpful

Perfect booking

I received a brilliant service today, lady was very patient, polite, helpful, very friendly and full of knowledge. She explained everything and helped me through the full booking. Being a solo traveler my mind was put at ease even though I’ve traveled with them before. Just love it as you can actually speak to a person.

Booking Second Cruise with Ambassador

Booking -Had trouble initially booking on last night (9pm). Left message for someone to call me back, requested 9pm. Guest Services rang me, approx 10:00am, problem sorted. Have completed 1 cruise previously with Ambassador, on Ambition. Found staff very helpful. Same initial feeling this time

Friendly Ships

I have cruised many times with Ambassador. Lovely friendly crew, food excellent & entertainment good.

Good site

Easy site to manoeuvre.

Informative. And helpful

Full details and lots of information and help.

Easy to book

Great service and easy to book.

All round good cruising

Very easy to follow instructions to book a cruise, a lot of choice.

Ambassador canaries cruise

Easy to use

Great cruise company

Friendly, efficient and got me a cabin that wasn’t shown online.

Very poor customer service

I haven’t made a booking recently. I did, however, call guest services and spoke to a surly and unhelpful young woman who had no interest in helping me.

Ambassador, always a pleasure to sail on!

Excellent! This is our 5th booking,and I did it by phone,as I was having a problem with the website! ( one of the 2 trips we were looking at, had been cancelled )spoke to 2 very helpful people Mark anAmvassad Emma

First class

All the staff are very nice and helpful the ship was very clean the food was first class the entertainment was very good the bars were waiter service again first class

booking agent was very polite and knowledgeable, a very good outcome from phone call

Second time on an Ambience cruise!

Professional, efficient, courteous. They always did exactly as they said they would, in a very timely way.

Marti and Tony Ambassador trip

Excellent service.

Satisfactory

Couldn’t fault it , efficient , quick questions answered satisfactorily ,prompt information email

Very friendly and knowledgeable

We called Ambassador and spoke to Michelle, who was very helpful throughout and advised us on various options

Good.

Good .

Great Line to Cruise with

Booking direct with Ambassador was easy. I have sailed with them before and the service has always been great. Love the small ships.