Ambassador Reviews

Easy booking process

Easy booking on the phone with a really helpful guy. Good impression of the company as a result.

Just booked my fifth cruise with Ambassador.

I've travelled four times with Ambassador and just booked my fifth cruise with them. I've always found the service first class and the onboard staff friendly and helpful. The cabins are comfortable and the food very good and plentiful.

Easy Booking

Easy to navigate the website and choose what I wanted to book. Everything detailed so you can’t go wrong

Value for money.

Easy to book on line and emails keep you up to date.

Booking

Originally booked on line. Very pleasant and efficient phone response following queries

Exelent

Very good

First cruise

So easy to book. Was waiting for confirmation email, so phoned customer service, who were very helpful. Email arrived in a minute.

Great customer service

I had to ring and speak to an agent after booking, as I was unable to see all my bookings. The support I had was very helpful.

Great company great staff reasonable prices and beautiful ships

Really helpful and very patient!! Gave lots of useful advice and saved us money too! We sailed with ambassador in January and brought some friends with us and we were all so impressed we booked again for next year. Booking was easy and the lady helped us choose the right cabins for us

Confusing information

The details in the brochure are different than the website. Example is three drinks packages in the brochure but all or nothing online.

DIY all the way

I did not receive any service as it is down to the traveller to do it all themselves.

Clear booking info.

Straight forward and easy to follow

Perfect cruise with like minded people

The lady on the end of the phone was most helpful Sorry I didn’t get her nand

Good itinerary and good price

Good itinerary for a good price. Booking was easy. £200 on board credit thrown in for free. 30% discount on cabins. Unfortunately the regional pick ups were chargeable and there is no regional pick ups where I live. Also the parking was very expensive at £238 for 17 nights. I found much cheaper parking for only £55 via ‘Your Parking Space’. I will reserve my final judgement for after the cruise to see if it goes well.

On board booking

Helpful and friendly operator who explained everything with great clarity.

Canr review fully as just booked

This was just about the web booking service an its ok

Easy to book

I have booked my first Ambassador cruise and the online process was nice and straight forward. I have marked them down one star as they took quite a while sending the confirmation e-mail. Hopefully it will be a great cruise.

Future cruise booking whilst on board.

On board booking at the future cruise desk. No pressure sales and all went very smoothly.

Good booking experience

We spoke to several Ambassador booking personnel and they were all helpful. We had asked for a cancellation cabin about two weeks earlier and were contacted by phone and email with an offer of a cabin which we booked