Ambassador Cruise Line Service Rating
Trusted Customer
3 months ago
Hi there very good
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Based on 4,038 verified reviews
Trusted Customer
3 months ago
Hi there very good
Trusted Customer
3 months ago
Why choose anybody else!
Excellent. Very friendly consultant. Consultant knowledgeable. Polite. Very straightforward booking.
Trusted Customer
3 months ago
Excellent support services. Super service on board. Value for money.
It has always been excellent. Six cruises in 18 months says it all.
Robert Turner
3 months ago
Efficient and well understood
Trusted Customer
3 months ago
go for it .
everything was sup web and the staff excellent,,However you could make better use of the coloured pool area as it is is a waste of space...it could be opened on either side and after laying the floor putting many chairs on it to avoid the overuse on the main deck..
Trusted Customer
3 months ago
Staff extremely helpful
George was very helpful and efficient. Michelle went above and beyond by getting me registered with Nectar points. She was very patient & professional.
Trusted Customer
3 months ago
Having travelled with Ambassador previously we had no hesitation in booking
Very professional and friendly
Trusted Customer
3 months ago
Very helpful and friendly staff
I thought the service I received was excellent. Audra, the member of staff who dealt with my enquiry was so helpful and friendly, she went above and beyond.
Edward Gropper
3 months ago
As usual v v good
Trusted Customer
3 months ago
Local port cruise
Easy to book. Why no loyalty scheme
Trusted Customer
3 months ago
Good cruise options
Very easy to use and great value
William Nowell
3 months ago
It is really easy to find what suits you and the booking system is very sraightforward
Trusted Customer
3 months ago
Just booked another one.......
The web site was clear and the layout was easy to follow
Trusted Customer
3 months ago
Fantastic
I was one of the unfortunate people who got the Nova-virus ,my husband didn’t ! The care and attention I received from your medical/ cabin staff was excellent . The food ,entertainment and staff were brilliant Definately recommend Ambassador to people I know
Trusted Customer
3 months ago
Did it all On line
Trusted Customer
3 months ago
adequate
Spoke with two staff members.One was very good and helpful.The second one less so and seemed to do the minimum requirement-maybe he had had a long day.
Trusted Customer
3 months ago
Very easy to book exactly what you want also customer service is very quick to respond to any queries
Trusted Customer
3 months ago
The website is very detailed, easy to understand and navigate.
Prompt response to my query, although information should have been more detailed.
Trusted Customer
3 months ago
A human answered quickly and was very helpful and easy to understand
Trusted Customer
3 months ago
Never been with Ambassador before so not sure how to give a review
We found the booking on the whole easy but confused regarding the £50 each for seats on the plane, especially as it didn't indicate any price for the return. We therefore telephoned Ambassador who assured us this was for coming back to. Still not sure why we had to pay for seats.