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Ambassador Reviews

All Reviews

4.7/5

Based on 4,038 verified reviews

5 stars3,189
4 stars638
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Hi there very good

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Why choose anybody else!

Excellent. Very friendly consultant. Consultant knowledgeable. Polite. Very straightforward booking.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent support services. Super service on board. Value for money.

It has always been excellent. Six cruises in 18 months says it all.

Ambassador Cruise Line Service Rating

Robert Turner

3 months ago

Efficient and well understood

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

go for it .

everything was sup web and the staff excellent,,However you could make better use of the coloured pool area as it is is a waste of space...it could be opened on either side and after laying the floor putting many chairs on it to avoid the overuse on the main deck..

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Staff extremely helpful

George was very helpful and efficient. Michelle went above and beyond by getting me registered with Nectar points. She was very patient & professional.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Having travelled with Ambassador previously we had no hesitation in booking

Very professional and friendly

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Very helpful and friendly staff

I thought the service I received was excellent. Audra, the member of staff who dealt with my enquiry was so helpful and friendly, she went above and beyond.

Ambassador Cruise Line Service Rating

Edward Gropper

3 months ago

As usual v v good

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Local port cruise

Easy to book. Why no loyalty scheme

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Good cruise options

Very easy to use and great value

Ambassador Cruise Line Service Rating

William Nowell

3 months ago

It is really easy to find what suits you and the booking system is very sraightforward

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Just booked another one.......

The web site was clear and the layout was easy to follow

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Fantastic

I was one of the unfortunate people who got the Nova-virus ,my husband didn’t ! The care and attention I received from your medical/ cabin staff was excellent . The food ,entertainment and staff were brilliant Definately recommend Ambassador to people I know

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Did it all On line

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

adequate

Spoke with two staff members.One was very good and helpful.The second one less so and seemed to do the minimum requirement-maybe he had had a long day.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Very easy to book exactly what you want also customer service is very quick to respond to any queries

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

The website is very detailed, easy to understand and navigate.

Prompt response to my query, although information should have been more detailed.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

A human answered quickly and was very helpful and easy to understand

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Never been with Ambassador before so not sure how to give a review

We found the booking on the whole easy but confused regarding the £50 each for seats on the plane, especially as it didn't indicate any price for the return. We therefore telephoned Ambassador who assured us this was for coming back to. Still not sure why we had to pay for seats.