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Ambassador Reviews

All Reviews

4.7/5

Based on 4,031 verified reviews

5 stars3,182
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Anthony Seaton

3 months ago

Excellent

Ambassador Cruise Line Service Rating

Denise Shaw

3 months ago

Easy booking

Booking was easy! I would suggest an easier way to look at deck plan while choosing cabin! Also we wanted to tell ambassador when booking that it’s a trip for our silver wedding anniversary but there was no where to add that information

Ambassador Cruise Line Service Rating

Geraldine Forward

3 months ago

Can only give 8 at the moment as havent been away yet!

Will let you know when i have been on my cruise but so far its five stars!

Ambassador Cruise Line Service Rating

Craig Porter

3 months ago

Simple no nonsense cruising

Been an ambassador cruise fan for approx 2 years tried others but ambassador have real no nonsense approach which I like.good food great cabins good entertainment what more could you ask for.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Love Ambassador cruises, and not too far to travel to Tilbury

Have sailed with them several times, brilliant and all staff happy and can't do enough for you, have booked another cruise and will be taking a small suitcase sized mobility scooter with us for day trips. Other cruise lines said no all accessible rooms booked, so looking forward to our trip in March.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent

Ambassador Cruise Line Service Rating

Christine Burrows

3 months ago

Not been on the cruise yet so can't say. S

Booking on line was easy, but didn't realise I had to create an account to choose dinner time, share with another cabin etc. Perhaps make that clearer to first time cruisers

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Ease of Booking

Excellent price, ease of booking directly, parking price, communication

Ambassador Cruise Line Service Rating

Robert Harris

3 months ago

Welcoming

First time with them, found it very easy and informative.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Excellent quick service in the restaurants and bars.

Ambassador Cruise Line Service Rating

Julie Baughurst

3 months ago

They have a great choice at a great price

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

It was quick and easy to book online

Ambassador Cruise Line Service Rating

James Spence

3 months ago

Go Ambassador cruise line

The service was second to none and everyone was really helpful

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Happy customer

I phoned over 3 days to get a quote for a Christmas cruise spoke to 3 different members of staff all very helpful they answered my questions very happy with the booking experience

Ambassador Cruise Line Service Rating

Richard Cresswell

3 months ago

Easy booking with Ambassador

Excellent customer care regarding the initial booking to answering any queries later on. Very helpful staff

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

The waitingtime was some minutes. The first three consultants could not do anything with my problem. The last consultants fixed it in an instant.

Ambassador Cruise Line Service Rating

Paul Southgate

3 months ago

Great ship, even better staff but solo price too high.

I booked on line so had no contact with the booking staff. My only gripe is that solo price is almost as much as the double occupancy price. Ambassador is always my first choice.

Ambassador Cruise Line Service Rating

Trusted Customer

3 months ago

Friendly staff good food lovely ships

Excellent service friendly staff good food and plenty variety

Ambassador Cruise Line Service Rating

Melanie Fletcher

3 months ago

Lovely cruise company

We enjoyed our first ever cruise on a smaller ship, with lovely staff, good food and entertainment and a clean comfortable cabin.

Ambassador Cruise Line Service Rating

Philip Spiby

3 months ago

So good I'm taking the family

It is on a par with everything else about this brand - excellent. We had our first cruise with Ambassador (and first cruise ever) this June to Iceland. My wife and I absolutely loved everything about it and have booked 3 more, including one for my grown up children as well to celebrate my retirement.