Ambassador Cruise Line Service Rating
Clive Dennis
4 months ago
So far so good
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Based on 4,033 verified reviews
Clive Dennis
4 months ago
So far so good
John Terry
4 months ago
Very polite and professional
We’ve sailed with Ambassador before and today Cameron was very helpful in our booking
Christopher Stone
4 months ago
Very good friendly and knowledgeable operators on the sales desk.
Trusted Customer
4 months ago
Helpful and friendly
Trusted Customer
4 months ago
Great Cruises easy to book
Very easy to book
Trusted Customer
4 months ago
I forgot to take a note of my ref number so emailed custimer services who replied very promptly
Bernard Tewksbury
4 months ago
No problems at all
pleasant conversation with the person taking my booking and was able to answer any questions that I asked.
Trusted Customer
4 months ago
Simple, easy website to navigate
Simple and easy to navigate website and booking system
Trusted Customer
4 months ago
Very easy to book exactly what cruise you want
Maureen Abbott
4 months ago
Ease of booking
As always the young ladies on desks are always really helpful and chatty Nothing seems too much trouble for them. All means a relaxed experience
Trusted Customer
4 months ago
excellent easy to use booking system
Easy to book online and straight forward. Very clear and consise
Trusted Customer
4 months ago
Easy to book
Trusted Customer
4 months ago
Very friendly and helpful. Advised on best cabin location. And assisted with help linking my booking to a friend's booking.
Alan Mccann
4 months ago
Cruising at its best friendly efficient and fun
Excellent, this will be my third sailing and I can’t wait
Trusted Customer
4 months ago
Thoroughly recommend Ambassador cruise line
Helpful staff and good service. Having cruised with Ambassador twice previously and thoroughly enjoyed my time on board, I was anxious to book another cruise. Excellent provision for solo passengers.
Sue Kirk
4 months ago
First rate service as always! Always so helpful and polite...can't recommend highly enough.
Mr Colin H
4 months ago
Great but...
Ok, but not great. I had two genuine discount codes to use, neither worked. Its only 5% but it could of been my 5%. Great Cruise company though. Its a break I need, so here we go.
Trusted Customer
4 months ago
Very helpful web chat line
Took a bit of time to get a response but then we're very helpful . That's 2 I have booked with you and looking forward to them. This is celebrating our 23 years of being together in the March. I
Paul Burton
4 months ago
Tailored to your requirements
Good interaction, knowledge and shared experience
Lisa Fisher
4 months ago
The perfect relaxing holiday
It was immaculate. Everyone was polite and friendly - service with a smile was definitely the order of the day. Nothing was too much trouble from the cleaning team to the food team to the waiting staff.