Ambassador Cruise Line Service Rating
Trusted Customer
4 months ago
booking only. 1st cruise with ambassador.
Website not totally straightforward.
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Based on 4,041 verified reviews
Trusted Customer
4 months ago
booking only. 1st cruise with ambassador.
Website not totally straightforward.
Glyn Hall
4 months ago
Great friendly service!
Kelly was very friendly, helpful, efficient, quick ,professional and knowledgeable.
Trusted Customer
4 months ago
So far so goodAll I have done is made a booking
Quick and efficient
Trusted Customer
4 months ago
Very quick response to my query Thank you
Trusted Customer
4 months ago
No service required, all done online. Simple and efficient booking
David Evans
4 months ago
Booking a sailing with Ambassador Cruise Line.
Easy to book online.
Trusted Customer
4 months ago
Unforgettable experience
Friendly helpful staff...
Trusted Customer
4 months ago
Booked direct and easy process
I booked online and it was easy to find the cruise we wanted
Trusted Customer
4 months ago
Brilliant crew and service
First class
Janet Blatchford
4 months ago
Perfect
Trusted Customer
4 months ago
Very friendly easy to talk to and very helpful
Kenneth Charnick
5 months ago
Nice clean boats , food nice
Very easy to book ,’nice boats
Julia Haswell
4 months ago
Very professional. Really helpful
Peter Bullard
4 months ago
Poor service when booking a cruise with Ambassador
Well the service was poor. I phoned up to book 2 balcony cabins on deck ten not close to lifts making sure the guy I was talking to under stood clearly that I wanted the 2 cabins next to each other one for 2 people the other for 1 person paying a extra £1500plus to be able to have a balcony cabin for one person. Total cost over £9000 with a 15% deposit which I duly paid. When I received the details I felt there was something wrong and checking the deck plan the cabins were not next to each other but another cabin between us. I was furious as the reason I wanted them together was because I had recently lost my Wife and the couple I was going with was my brother and his wife and this was the first cruise since losing her. Yes they changed it but now we are next to the lifts which we didn’t want. It was a very poor service as if I hadn’t noticed we would have arrived for the cruise getting the cabins we didn’t want. Pretty poor if you ask me and this is the fist time with Ambassidor cruising as we normally go with P&O.
Trusted Customer
4 months ago
Easy booking experience
Really good. Easy to book online and navigate. Lots of info available to help you make an informed choice and book.
Trusted Customer
4 months ago
Friendly, professional service.
Excellent, professional and friendly service. Booked direct on line but needed to speak direct with s query which was dealt with efficiently.
Yvonne Pearson
4 months ago
Ambassador cruises
It was excellent
Trusted Customer
4 months ago
Helpful
Trusted Customer
4 months ago
Very Happy with Ambassador Cruise line
Booking on-line was extremely easy. Choice of cabins was straight forward.
Trusted Customer
4 months ago
Good cruising
Good food good service friendly staff