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Ambassador Reviews

All Reviews

4.7/5

Based on 4,041 verified reviews

5 stars3,191
4 stars638
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

booking only. 1st cruise with ambassador.

Website not totally straightforward.

Ambassador Cruise Line Service Rating

Glyn Hall

4 months ago

Great friendly service!

Kelly was very friendly, helpful, efficient, quick ,professional and knowledgeable.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

So far so goodAll I have done is made a booking

Quick and efficient

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Very quick response to my query Thank you

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

No service required, all done online. Simple and efficient booking

Ambassador Cruise Line Service Rating

David Evans

4 months ago

Booking a sailing with Ambassador Cruise Line.

Easy to book online.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Unforgettable experience

Friendly helpful staff...

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Booked direct and easy process

I booked online and it was easy to find the cruise we wanted

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Brilliant crew and service

First class

Ambassador Cruise Line Service Rating

Janet Blatchford

4 months ago

Perfect

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Very friendly easy to talk to and very helpful

Ambassador Cruise Line Service Rating

Kenneth Charnick

5 months ago

Nice clean boats , food nice

Very easy to book ,’nice boats

Ambassador Cruise Line Service Rating

Julia Haswell

4 months ago

Very professional. Really helpful

Ambassador Cruise Line Service Rating

Peter Bullard

4 months ago

Poor service when booking a cruise with Ambassador

Well the service was poor. I phoned up to book 2 balcony cabins on deck ten not close to lifts making sure the guy I was talking to under stood clearly that I wanted the 2 cabins next to each other one for 2 people the other for 1 person paying a extra £1500plus to be able to have a balcony cabin for one person. Total cost over £9000 with a 15% deposit which I duly paid. When I received the details I felt there was something wrong and checking the deck plan the cabins were not next to each other but another cabin between us. I was furious as the reason I wanted them together was because I had recently lost my Wife and the couple I was going with was my brother and his wife and this was the first cruise since losing her. Yes they changed it but now we are next to the lifts which we didn’t want. It was a very poor service as if I hadn’t noticed we would have arrived for the cruise getting the cabins we didn’t want. Pretty poor if you ask me and this is the fist time with Ambassidor cruising as we normally go with P&O.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Easy booking experience

Really good. Easy to book online and navigate. Lots of info available to help you make an informed choice and book.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Friendly, professional service.

Excellent, professional and friendly service. Booked direct on line but needed to speak direct with s query which was dealt with efficiently.

Ambassador Cruise Line Service Rating

Yvonne Pearson

4 months ago

Ambassador cruises

It was excellent

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Helpful

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Very Happy with Ambassador Cruise line

Booking on-line was extremely easy. Choice of cabins was straight forward.

Ambassador Cruise Line Service Rating

Trusted Customer

4 months ago

Good cruising

Good food good service friendly staff