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Ambassador Reviews

All Reviews

4.7/5

Based on 4,038 verified reviews

5 stars3,189
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Process was clear and easy to follow

Ambassador Cruise Line Service Rating

Winifred Whitehead

5 months ago

Great service

Great and very understanding

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Ambassador Cruise Line - the friendliest cruise line on the sea

Excellent service from boarding to disembarkation. From depositing our cases at the porters shed to the collection of our key cards. From our cases arriving outside our cabin like magic. To the bar staff, reception staff, cabin stewards and all the background staff and finally to the entertainment team, everyone is so friendly,y, and efficient, we has a wonderful cruise.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Excellent

Ambassador Cruise Line Service Rating

Susan Symons

5 months ago

Having travelled with Ambassador before I knew what to expect. The dhip and crew were great so I am looking gorward to my next trip.I booked online and it was all very straightforward.

Ambassador Cruise Line Service Rating

Lynda Seabourne

5 months ago

Very helpful

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Excellent and helpful staff

Very helpful chsppy who sorted holiday for us

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Disappointed with booking agent.

Disappointed. Originally we reserved a room midship that was larger than others (with a sea view) Spoke to my friend and we decided to go for it but then told not available as kept for disadvantaged passengers. I can obviously see why but we were disappointed.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Ambassador experience

Smaller ship,adult only and very friendly staff. Have been on larger ships and everyone is fighting for space which is uncomfortable. Initial boarding was the easiest I have encountered and I have been with several different Lines

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Easy booking system

I booked on line, so I had no interaction with anyone.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

have cruised with ambassador excellent as usual

excellent very easy to use

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Have been on ambition before and looking forward to another cruise

All very good from start to finish

Ambassador Cruise Line Service Rating

David Jameson

5 months ago

Ambassador ambience Spain and Portugal 4th - 19th May

Just returned after 15 nights on Ambassador ambience, absolutely fantastic. All staff very friendly and attentive, ship spotlessly clean and cabin steward really looked after us. Food absolutely lovely and plenty of choice. Entertainment team is the best that I have seen on any cruise ship, full of enthusiasm and just how they remember all those routines I will never know.

Ambassador Cruise Line Service Rating

Bruce Taylor

5 months ago

Julie was really helpful

Julie was really helpful in helping me book the cruises I required. She made it very simple and straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

As Good as you expect

prompt , efficient and understanding

Ambassador Cruise Line Service Rating

Trusted Customer

5 months ago

Cruise easy to book on line

Quick and easy, but I have not cruised yet with Ambassador I booked on line. Not cruising until September.

Ambassador Cruise Line Service Rating

Marian O'Rourke

5 months ago

Really looking forward to my Cruise on Ambassador Cruises.

I haven't had my cruise yet but it was extremely easy to book and pick the deck and cabin. This will be my second cruise and I met many friends on my last one, when I looked at all the entertainment and the islands it is stopping at I booked straight away. I booked online but when I had a couple of questions it was nice to speak directly to a person who was very helpful. Now looking forward to the cruise.

Ambassador Cruise Line Service Rating

Ralph Craig

5 months ago

Regular no non sense service.