Ambassador Reviews

Winter Cruise

Overall, good service in both main restaurant, bars and cabin. Staff very pleasant and helpful.

Details of upgrading your cabin for a future cruise future cruise.

I was upgrading my booking to a Junior Suite following discussions with fellow cruisers. They invited us to view their cabin. We were so impressed with the size and comfort it offered. I immediately visited the Future Cruises Desk and was fortunate to be able to change our booking for that same cabin much to our delight. Your staff member was able to assist me and made the upgrade easy to achieve in a friendly, professional manner.

Great prices and locations

well mannered and efficient staff

Wonderful experience

Staff and food excellent

qwe

I love Ambassador cruises!!!

Exellent. Straightforward.

Ambassador new customer first impressions Very good so far

The telephone advisor was excellent. She provided clear advice on the potential cruise and outlined costs to include a drinks package. I advised her this was my first time travelling with the Ambassador line and going forward I was hoping to find a cruiseline which would provide UK based embarkation Thank you Julie for your assistance

Ambition Solo 2024 reunion, 5 ladies seated as strangers, now friends.

Online reservation easy to manage. Normally use Iglu, but as I have sailed on Ambition a few times decided to book directly. Additionally one of the passengers advised me what OV Solo cabins was available.

cruise change

So Helpful, kept informed, all the time.

Excellent customer service

Excellent service from Louise. She booked me a last minute cruise from Liverpool. I travel solo and she managed to find a cabin with no single supplement and also put me on an upgrade list. Very pleased with her perseverance. I am joining some friends and she even managed to link up the booking.

Wonderful embarkation, excellent security, fantastic deluxe suite.

Excellent.

Service was simply internet booking no human intervention

Out of Date

I missed 1 step so can't complete what I need to do - they've said they will come back to me in about 7 working days!. In a fast moving 21 st century that's about as much use as writing on a slate!

we have had many friends use the amp when we have told them

The staff are always friendly...However you need to put an extra number on the phone system for folks who want just to pay the bill....I waited for over 50 mins yesterday to get through. Dave

Booking system

After booking and paying deposit no response to confirm booking. Still waiting on the confirm my email so as I can make my sailing account. Don't know about the cruise itself yet just the booking system not a great start.

Excellent

Our 6th Ambassador Cruise.

Can't fault the online booking system. Straight forward and easy to navigate

Easy booking process

Easy to navigate and to book with half price offer

First time solo traveler with ambassador

This will be the first time traveling with Ambassador. I will be traveling solo on this cruise. So I had a few questions to ask. Mark was great in answering all my questions. Thanks

Can’t wait!

Pleasant and courteous people