Ambassador Reviews

Great service

Great service

I needed to change my cruise booking, I am in the United States & had to call your call center in England & I was on hold for 30 minutes & the phone call cost me $60.00.....

Fantastic cruise & luxury service

Amazing

Great service

Easy to book

Recent trip to Portugal and Spain a great time on board

Fantastic friendly, staff on board, great entertainment, well thought menu's. Comfortable cabins with very efficient stewards. The only problem I've found is booking in advance on board, you seem to miss out on later on- line promotions, like free car parking, or free coach travel.

Very helpful

Brilliant week away on Ambience it was our first ever cruise,

We received excellent service from absolutely each member of the crew, they were welcoming from the minute we stepped on board. We enjoyed it that much and have already booked our second cruise with them.

Easy booking process

Excellent prompt and helpful

Can't wait

It was really easy to book but I forgot to include the drinks package and do I get free parking, hope I can add them later

Booked online. Straightforward.

Easy dealings

All done on the internet. Very good service

We have been on an Ambassador cruise before, twas a brilliant experience **

The website is very easy to navigate, it also allows you to go back to review your steps before finalising, so you have a completely clear understanding before committing!

Easy Booking

Booking online is simple and straight forward. Decide which cruise you want to do than go to the web site and follow the options. No serious upselling involved just make your selections.

June 2026

All done quite quickly and all details confirmed.

Excited

Have cruised with ambassador last Christmas. Have one booked for Caribbean next January and have just booked for Mediterranean in September 2028. I think this proves we are impressed with service on and off the ship.

A perfect match

Very thorough the lady listened and after a few attempts found the perfect holiday for me

Very helpful Very friendly staff go above and beyond

Very helpful and friendly service is absolutely brilliant cabins are absolutely clean i wouldn't go with any other cruise companies. Get on in dundee .Very friendly staff they go above and beyond. Very helpful. Very high standard.

Easy contactable

Easy to contact friendly service.

Booked on line

I have had 6 holidays now with ambassador cannot fault them in anyway.