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Ambassador Reviews

All Reviews

4.7/5

Based on 4,038 verified reviews

5 stars3,189
4 stars637
3 stars118
2 stars41
1 stars53

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Booked online, very easy.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

I like Ambassador

Helpful and efficient . My cruise last year was excellent which is why I booked another one whilst on the ship . My daughter and son in law have now booked a cruise with Ambassador for 2028 . The service on the ship was superb . The only problem I have had was that today when I paid the balance was that there was a long wait on the phone ( about 35 - 40 minutes ) to speak to customer service , however when I eventually spoke to customer service my experience was very good indeed - very easy .

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Quite straightforward to use

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

very polite and efficient staff. nothing was too much of a problem

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Good value

Good service good food

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Good

Hood

Ambassador Cruise Line Service Rating

Ruth Finley

7 months ago

The service has been good so far. We look forward to a good experience on

The service has been good

Ambassador Cruise Line Service Rating

Kevin Leonard Woodthorpe

7 months ago

Brilliant holidays.

Brilliant holidays,all the staff are perfect as well.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Simple booking system.

Very efficient and help service. Made tweaks to our reservation and it went smoothly

Ambassador Cruise Line Service Rating

David Dunn

7 months ago

Great cruise line

Excellent user friendly site, easy booking.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Helpful and patient answering a variety of questions.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Just Go Holidays by Ambassador Cruise

I received all communication by email regarding my tour & schedule. Hope to receive the tour details before the tour start.

Ambassador Cruise Line Service Rating

JOHN DUFFUS

7 months ago

Plain sailing!

The agent I spoke with was very knowledgeable and guided me through the booking process and advised how to link my booking with that of my friends who are travelling with us.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Straight forward booking online. Only parking to arrange, hoping for a deal.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Super service

Service met all my requirements Looking forward to cruise

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Second Booking

Ease of booking online to tie up with our cruise requirements Booking is our second cruise with Ambassador, although a different itinerary and a different season of the year

Ambassador Cruise Line Service Rating

Fred Daly

7 months ago

Easy choice

Easy to choose the right cabin for your needs

Ambassador Cruise Line Service Rating

Carole Littlewood

7 months ago

excellent very helpful and friendly

Ambassador Cruise Line Service Rating

Mary Boulton

7 months ago

Easy to use site and quick to book.

Ambassador Cruise Line Service Rating

Trusted Customer

7 months ago

Easy to book and Great website

Great service. Great prices. Departing from Tilbury means no fly drive. Arrive at car park and then straight onto the ship. All round recommended.