Ambassador Cruise Line Service Rating
Trusted Customer
7 months ago
Excellent. All my quesstions were answered and the chap was very friendly.
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Based on 4,034 verified reviews
Trusted Customer
7 months ago
Excellent. All my quesstions were answered and the chap was very friendly.
David Carr
7 months ago
Great staff
Excellent service. Emma the lady who walked us through the booking process was really helpful and guided us to the best cabin for us in our price rang, we are really grateful to Emma. Thank you Ambassador you have really great staff.
Trusted Customer
7 months ago
Change to existing booking
Was very good, a change to a previously booked cruise but handled well, impressed
Trusted Customer
7 months ago
X
Very easy booking system
RONALD COLIN DENNEY
7 months ago
Assisted in every way
We were given every possible assistance in changing our cruise and it was greatly appreciaated.
Trusted Customer
7 months ago
Log in issue
I have been asked to verify my email before continuing to be able to set up my sailing account, despite numerous attempts I have not received an email to allow me to continue and when I tried to ring was on hold for over an hour but had to give up, I am really very annoyed and frustrated
Trusted Customer
7 months ago
Friendly
Maimie Winter
7 months ago
Simply a great way to travel
It was easy to follow and response from ambassador was quick, it is great that you can pay off money before your holiday which will help with the final cost we booked all inclusive so no worries about food drink or gratitudes to pay, the ship looks great, our room is an inside room but we don't intend to spend too much time in it can't wait to go
Trusted Customer
7 months ago
Booking process
Everything about the service we received was as expected.
Trusted Customer
7 months ago
Choices for everyone.
The website seems in general to be more geared to fuller cruises of 5 days or more. The service i received was good but felt that most of it was not so relevant for my booking.
Trusted Customer
7 months ago
Very friendly and competent
Trusted Customer
7 months ago
The best of everything. So reassuring.
Pleasant caring service, spotless, great food, superb entertainment. Nothing is too much trouble for the amazing staff throughout.
Trusted Customer
7 months ago
Vfm
Great customer service Vfm
Andrew Halliday
7 months ago
Nice
All information required was delivered efficiently and in a friendly way
Trusted Customer
7 months ago
Another cruise
It was quick and easy to make my booking online and got instant confirmation, no hidden charges
Trusted Customer
7 months ago
Another country ticked off the list
As a solo traveller, i found the price very attractive.
John Schofield
7 months ago
Just book it
Website was easy to use all booked online in 10 minutes
Trusted Customer
7 months ago
Brilliant
Absolutely brilliant
Christine Tamblyn
7 months ago
THe Staff were very Helful but we booked a cruise for 2028 by mistake. So the staff managed to cancell and we have a full refund.
Trusted Customer
7 months ago
Very easy and straightforward online booking system