Ambassador Reviews

Website not providing acknowledgement

No confirmation email of booking or verification of account.

Very organised booking and last years cruise with ambassador was great

Very good and efficient. Managed to book and the assistant was professional with dealing with the booking

Best cruise line ever

Excellent service love the ship and destinations but it’s the friendly efficient staff that make it always good to see them again

Extremely pleasant

Spoke to 3 different people in total and all were lovely and very very helpful!!... no complaints from me at all so far...!! So I hope the actual cruise is just as enjoyable...??!!! 😉

My family at sea

Booked whilst on board very friendly future cruise desk Great offer 10% off Needles to say this cruise is no 17 with Ambassador and number 18 already booked for November Watch this space

Happy Cruise time ahead.

Very helpful indeed as staff were extremely helpful as I signed up for the cruise, and was so happy being on a list to be contacted if any single cabins became available and can now look forward to my cruise in September. Have a number of friends on this cruise also. The Ambition is a nice ship, and experienced a cruise on it before.

First cruise booked, so far so good.

Impressed with support for disabled and neurodivergent customers. Slower than usual booking service however as my name was copied incorrectly so I didn't receive booking correspondence and couldn't access my account. I had to chase this to rectify it. My first name is still spelled incorrectly on here, so I have changed it. Ambassador also having software issues with hotmail etc but not the fault of booking staff.

Good customer service and extremely helpful

Excellent service and great customer service

Five Stars all round for this professional Cruise Line

From booking in on-line and then going aboard, everything was made simple. The cabins are great and food and entertainment is excellent. Staff cannot do enough for you to make your stay on board as comfortable as possible. Five Stars all round for a professional company that put their customers first.

Lovely staff very accommodating

Very accommodating

Good no problems

Good service.

Had a Xmas cruise on ambassador in december very good.

Iceland cruise

Well presented brochure, web site very informative and booking straightforward.

Love Ambassador

The booking was really easy and pleasant lady helped me.

Excellent service . Fantastic crew.

Easy to use online booking portal

Easy to use online booking. Then using the my Ambassador Sailing portal uploading all information required is straightforward. Completed in 5 minutes. Great system.

Good

Very good

Great Experience

Easy to book. Quick and easily understandable booking site. Immediate email comms. Excellent.

I wanted to be grouped with friends who booked the cruise 6 months ago . Emma the lady I spoke to on the phone was brilliant ..She listened to me and sorted everything I hope the cruise is as good as Emma's service and help. My only thing to mention would be having to pay for 2 people as a single person in a double cabin . Surely I won't eat 2 lots of food etc .

Recent booking

Quick and easy to book via website. Good value for money