Ambassador Cruise Line Service Rating
Trusted Customer
8 months ago
Very easy process.
We booked whilst on the ship, a very easy process and great advice given for options of our choices. Excellent service.
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Based on 4,032 verified reviews
Trusted Customer
8 months ago
Very easy process.
We booked whilst on the ship, a very easy process and great advice given for options of our choices. Excellent service.
James Charman
8 months ago
Excellent staff
Staff and follow up information was first class and answered all queries raised. The initial booking was clearly explained and cabin allocation was offered in accordance with our preferences Both members of staff we spoke to could not have been more helpful
Russell Hurle
8 months ago
Northern lights with a cruise.
I found it easy to book, the holiday was explained clearly. I look forward to it living up to my expectations.
Trusted Customer
8 months ago
Online booking was easy
I made the online booking which was easy and I had no problems at all.
Gillian Williams
8 months ago
Booking was a breeze
Both ladies i spoke to were very knowledgeable and helpful. As I was booking for 7 people i had to call back a few times having relayed messages back and forth but the lady was so understanding and patient.
Trusted Customer
8 months ago
I would recommend ambassador cruise & staff are very helpful to
Very pleasant staff friendly makesure you r happy with all there service I'm 100 % happy with there service
Trusted Customer
8 months ago
Cruise
good
Janet Rawlingson
8 months ago
Good Company
very helpful service booked with confidence look forward to our cruise
Clifford Rumsey
8 months ago
Great Cruising Experiences
Good value for money. Seen many places with the strain of travelling between remote locations in the hands of the captain and crew. Very much enjoy the peripheral entertainment such as classical pre meal violin guitar and piano before evening meal. Always enjoy the food served in the restaurant which is leisurely and convivial.
Trusted Customer
8 months ago
Great online website, easy to book!
simple to follow & book!
Paul Allen
8 months ago
It's my first cruise ever so I can only comment on the booking as above
I found the booking service easy to use and you could go back and change things if you needed to. In my case I entered a letter wrong on my e-mail address. I was initially filled with that horror that I wouldn't be able to easily correct the issue, but it turned out to be very simple. I was also pleased to see that a phone number was available should I need it. Some companies hide the phone number that it takes a 2 hour internet search to find it.
Diane Dawson
8 months ago
Easy to book although expensive for a solo traveller. Love their suites.
Trusted Customer
8 months ago
Very easy
Trusted Customer
8 months ago
Happy cruising
Excellent very personable and professional
Angela Hester
8 months ago
Very easy to use
Linda Williams
8 months ago
Great cruise line
Easy to book very friendly when I phoned and no problems booking online
Trusted Customer
8 months ago
Booked a cruise for 2027
Easy booking experience. Looking forward to the cruise in 2027
michael dunton
8 months ago
I have used Ambassador cruise line's before and was impressed.
Chaz
8 months ago
Do your research
Mainly user friendly- very important considering the full cost of taking a cruise. Main issue is with lack of details of alternative drinks and privileges packages to the all inclusive on initial offer at time of booking, and the value of the discount by taking the full package at the outset.
Trusted Customer
8 months ago
Excellent service
We had issues trying to book a cruise online so rang & spoke to Cameron who was very helpful & patient & completed the booking for us.