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Ambassador Reviews

All Reviews

4.7/5

Based on 4,032 verified reviews

5 stars3,187
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very easy process.

We booked whilst on the ship, a very easy process and great advice given for options of our choices. Excellent service.

Ambassador Cruise Line Service Rating

James Charman

8 months ago

Excellent staff

Staff and follow up information was first class and answered all queries raised. The initial booking was clearly explained and cabin allocation was offered in accordance with our preferences Both members of staff we spoke to could not have been more helpful

Ambassador Cruise Line Service Rating

Russell Hurle

8 months ago

Northern lights with a cruise.

I found it easy to book, the holiday was explained clearly. I look forward to it living up to my expectations.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Online booking was easy

I made the online booking which was easy and I had no problems at all.

Ambassador Cruise Line Service Rating

Gillian Williams

8 months ago

Booking was a breeze

Both ladies i spoke to were very knowledgeable and helpful. As I was booking for 7 people i had to call back a few times having relayed messages back and forth but the lady was so understanding and patient.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

I would recommend ambassador cruise & staff are very helpful to

Very pleasant staff friendly makesure you r happy with all there service I'm 100 % happy with there service

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Cruise

good

Ambassador Cruise Line Service Rating

Janet Rawlingson

8 months ago

Good Company

very helpful service booked with confidence look forward to our cruise

Ambassador Cruise Line Service Rating

Clifford Rumsey

8 months ago

Great Cruising Experiences

Good value for money. Seen many places with the strain of travelling between remote locations in the hands of the captain and crew. Very much enjoy the peripheral entertainment such as classical pre meal violin guitar and piano before evening meal. Always enjoy the food served in the restaurant which is leisurely and convivial.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Great online website, easy to book!

simple to follow & book!

Ambassador Cruise Line Service Rating

Paul Allen

8 months ago

It's my first cruise ever so I can only comment on the booking as above

I found the booking service easy to use and you could go back and change things if you needed to. In my case I entered a letter wrong on my e-mail address. I was initially filled with that horror that I wouldn't be able to easily correct the issue, but it turned out to be very simple. I was also pleased to see that a phone number was available should I need it. Some companies hide the phone number that it takes a 2 hour internet search to find it.

Ambassador Cruise Line Service Rating

Diane Dawson

8 months ago

Easy to book although expensive for a solo traveller. Love their suites.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Very easy

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Happy cruising

Excellent very personable and professional

Ambassador Cruise Line Service Rating

Angela Hester

8 months ago

Very easy to use

Ambassador Cruise Line Service Rating

Linda Williams

8 months ago

Great cruise line

Easy to book very friendly when I phoned and no problems booking online

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booked a cruise for 2027

Easy booking experience. Looking forward to the cruise in 2027

Ambassador Cruise Line Service Rating

michael dunton

8 months ago

I have used Ambassador cruise line's before and was impressed.

Ambassador Cruise Line Service Rating

Chaz

8 months ago

Do your research

Mainly user friendly- very important considering the full cost of taking a cruise. Main issue is with lack of details of alternative drinks and privileges packages to the all inclusive on initial offer at time of booking, and the value of the discount by taking the full package at the outset.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Excellent service

We had issues trying to book a cruise online so rang & spoke to Cameron who was very helpful & patient & completed the booking for us.