Ambassador Reviews

Ease of booking

Easy to book and ease of making choices

Not been yet so couldn’t say

Great as I made a mistake upon booking for next year not this one it was quickly resolved

Superb

Very friendly. Easy to book. Have cruised with Ambassador on a number of previous occasions. Always the same standards both in ease of booking and cruise.

Best cruise ship ever.

This will be our 5th cruise on Ambience & we won't go anywhere else. EXCELLENT service, food etc.

Upgrading cruise experience

We were changing cruise and it was a simple process. One criticism would be the administration fee when we were upgrading to a longer cruise and a far superior cabin. That was a bit penny pinching.

Booking and follow up process

This refers to the booking process, and the efficiency of the booking agent, when I telephoned with a further request. It is unusual to be able to reach a REAL person without much fuss and bother and having to battle with a ROBOT. Not only was it relatively quick and easy to get through, the agent was very friendly and efficient. Cannot comment on the actual cruise, as I have not yet travelled with Ambassador

Making Contact

Had an initial problem with online but resolved it. Phone contact was great but line often busy. A good time to call was suggested by the operatot. Know policy is to deal with people who are soon due to aail but as a new customer found it a little off puting as I felt my enquiry was important.

The journey so far…

Only booked the cruise so far but the experience was really easy. Looks like great value for money. We’ll wait to see how the cruise goes.

Lovely ship with all the trimmings

Easy to book on a cruise line l have used a few times before

Easy booking

Everything about the booking went smoothly, no problems.

My 5th cruise with Ambassador

easy to book on line. I like the smaller ship.

Excellent Cruise.

Excellent, friendly staff. Food very good.

Anniversary cruise

Absolutely fine , usual excellent service.

I would prefer to deal with people rather then on line booking

The Nicest Cruise Line you'll ever find .

Having booked 12 Cruise's with Ambassador in the last 2 years is a good endorsement of how we like the Friendly nature of all the Staff and Crew , the Food , Fabulous Shows , the Trips on Shore visit's , it feels like Home from Home for us.

Go for it

Very nice

I have travelled with ambassador before so returning customer answers all

Very prompt and efficient cant fault it

Efficient booking and embarkation.

Easy to book online. Interested in the new upgrade system, will reserve judgement. Previous cruises have been very enjoyable and embarkation process have been very easy. Staff very helpful.

super easy

Super easy to book on line.

Great customer service

I booked a 6 day cruise with ambassador for the first time and I found their customer service to be excellent