Ambassador Cruise Line Service Rating
Trusted Customer
8 months ago
Great Cruises
Booked online so not really applicable but easy to book yourself online
Or prefer us to give you a callback?

Based on 4,029 verified reviews
Trusted Customer
8 months ago
Great Cruises
Booked online so not really applicable but easy to book yourself online
Trusted Customer
8 months ago
Pleasant people
Very pleasant person but I thought I had booked a rear cabin which was cheaper than a middle
Trusted Customer
8 months ago
Staff and everything
Just very friendly
sarah Mears
8 months ago
Our kind of cruise
This will be my 4th with Ambassador cruises. The web site is easy to use and booking is so easy to Ambition and ambience are so comfortable and the crew are very friendly
Nicholas Wickham
8 months ago
Cant wait to go
Quick to the point and very easy and stress free
Barbara
8 months ago
Brilliant customer service
Kerry the staff member who answered our call was patience and knowledgeable and we are looking forward to our first cruise with Ambassador
Trusted Customer
8 months ago
April 2026 Holland, Belgium & France cruise.
I booked online. It was an easy transaction and I was able to use my blue light card for an additional discount, plus a half price drinks package. I haven't cruised with Ambassador before, but the booking process was straightforward.
Trusted Customer
8 months ago
Satisfied with the booking process
Trusted Customer
8 months ago
Great ship and staff easy and helpful in booking
Very helpful and clear about the booking many thanks
Trusted Customer
8 months ago
Excellent
Excellent service. Changed our booking to another. All within 24 hours of our original booking.
Sandra Saunt
8 months ago
I thought all cabins had a fridge it turns out only suites have one went on Ambiance last year and it was fine Ambition just booked but no fridge not happy it did not say anywhere not fridge need it for medication we now have to go to reception evey night its rubbish never again on Ambition
William Vincent
9 months ago
Called regarding the Blue Light Card (BLC) discount for emergency workers, Trevor informed me that I had to be a diamond member to qualify. I don't and I did it without him!
Jean Goodman
8 months ago
Good
Trusted Customer
8 months ago
Easy to book
It was easy to book and your advisor was very helpful as we were trying to book 3 cabins under separate bookings. All done and our cabins are all close together and bookings are linked
Tina Hailstone
8 months ago
Just Booked
The on line booking was easy to di
Trusted Customer
8 months ago
Sue
The website was easy to navigate and book. Looking forward to a lovely break!
Catherine Andrews
8 months ago
SAIL ON SEA
It was good mo problems but I booked on line
Trusted Customer
8 months ago
Booking process very good.
Very easy to book. Very efficient so far.
Trusted Customer
8 months ago
It was very good .and very knowledgeable
Trusted Customer
8 months ago
5 star
My experience with the Ambassador was 10/10. Everything about the Ambassador was excellent. From staff to service entertainment and much more 5 star class