Skip to main content
Back to home

Ambassador Reviews

All Reviews

4.7/5

Based on 4,029 verified reviews

5 stars3,184
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Great Cruises

Booked online so not really applicable but easy to book yourself online

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Pleasant people

Very pleasant person but I thought I had booked a rear cabin which was cheaper than a middle

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Staff and everything

Just very friendly

Ambassador Cruise Line Service Rating

sarah Mears

8 months ago

Our kind of cruise

This will be my 4th with Ambassador cruises. The web site is easy to use and booking is so easy to Ambition and ambience are so comfortable and the crew are very friendly

Ambassador Cruise Line Service Rating

Nicholas Wickham

8 months ago

Cant wait to go

Quick to the point and very easy and stress free

Ambassador Cruise Line Service Rating

Barbara

8 months ago

Brilliant customer service

Kerry the staff member who answered our call was patience and knowledgeable and we are looking forward to our first cruise with Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

April 2026 Holland, Belgium & France cruise.

I booked online. It was an easy transaction and I was able to use my blue light card for an additional discount, plus a half price drinks package. I haven't cruised with Ambassador before, but the booking process was straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Satisfied with the booking process

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Great ship and staff easy and helpful in booking

Very helpful and clear about the booking many thanks

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Excellent

Excellent service. Changed our booking to another. All within 24 hours of our original booking.

Ambassador Cruise Line Service Rating

Sandra Saunt

8 months ago

I thought all cabins had a fridge it turns out only suites have one went on Ambiance last year and it was fine Ambition just booked but no fridge not happy it did not say anywhere not fridge need it for medication we now have to go to reception evey night its rubbish never again on Ambition

Ambassador Cruise Line Service Rating

William Vincent

9 months ago

Called regarding the Blue Light Card (BLC) discount for emergency workers, Trevor informed me that I had to be a diamond member to qualify. I don't and I did it without him!

Ambassador Cruise Line Service Rating

Jean Goodman

8 months ago

Good

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Easy to book

It was easy to book and your advisor was very helpful as we were trying to book 3 cabins under separate bookings. All done and our cabins are all close together and bookings are linked

Ambassador Cruise Line Service Rating

Tina Hailstone

8 months ago

Just Booked

The on line booking was easy to di

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Sue

The website was easy to navigate and book. Looking forward to a lovely break!

Ambassador Cruise Line Service Rating

Catherine Andrews

8 months ago

SAIL ON SEA

It was good mo problems but I booked on line

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

Booking process very good.

Very easy to book. Very efficient so far.

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

It was very good .and very knowledgeable

Ambassador Cruise Line Service Rating

Trusted Customer

8 months ago

5 star

My experience with the Ambassador was 10/10. Everything about the Ambassador was excellent. From staff to service entertainment and much more 5 star class