Ambassador Cruise Line Service Rating
Trusted Customer
9 months ago
J ust great can't ask for more. Good for smokers and no children
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Based on 4,029 verified reviews
Trusted Customer
9 months ago
J ust great can't ask for more. Good for smokers and no children
Trusted Customer
9 months ago
Great Guest service
Quick response, supplying the information and confirmation I needed re linking our booking with our friends.
Stephen Thorburn
9 months ago
Very easy
Very friendly and explained ever step clearly.
Trusted Customer
9 months ago
I booked online and it was very easy.
Alan Kitson
9 months ago
Happy cruising
Excellent service and assistance. We have previously cruised with Ambassador and look forward to repeating the enjoyment.
Trusted Customer
9 months ago
Car parking
I only added on car parking but everything was done very efficiently and easy
Christopher Sanders
9 months ago
A good booking experience
It was fast and efficient; we able to book the cruise we wanted, sailing from Dundee which suits us.
Trusted Customer
9 months ago
booking earlier
this will be are 3rd booking paid for a drinks package week later half pricedrinks package on offer phoned up and was told its my fault for booking earlier so this cruise has cost us £800 more so the best thing is don't book earlier
Trusted Customer
9 months ago
Professional and informative
I’m don’t wait too long to speak to the agents on the phone.,Very helpful and professional and able to answer every query I had. Looking forward to the cruise
Trusted Customer
9 months ago
Booking cruise
All online so OK so far. Only drawback cabin numbers hard to find on small pictures of the ships decks.
Trusted Customer
9 months ago
The representative was extremely helpful and friendly. The transaction was seamless.
Trusted Customer
9 months ago
Great company
Excellent service great company looking forward to our trip
Trusted Customer
9 months ago
Easy to book and very helpful advisor on the phone. Looking forward to the holiday now.
Trusted Customer
9 months ago
Excellent service 👏
Cameron, was very helpful and made booking stress free. He spoke clearly and explained the questions I'd ask him, very good. He seems OK with me asking him to repeat the answers I had not fully understood. In my opinion he's a credit to your sales team.
Fiona Cameron
9 months ago
No service received
Trusted Customer
9 months ago
Ambassador customer service
I had to contact customer service who were perfect, knowledgeable, helpful and very pleasant.
Trusted Customer
9 months ago
Our 1st cruise
very easy to book and great packages available at reasonable prices
TRUDY HYNES
9 months ago
Good value - smaller ships - better quality than the bigger ships
Easy to book - good value Booked many Ambassador cruises. Even better now they sail from Portsmouth. Hope to book many more Smaller ships - less busy - better quality of guests. Good food, entertainment etc
Janet Mitchell
9 months ago
Totally met my needs.
L J F
9 months ago
Easy Booking.
Easy on line booking. All the information required in an accessible format.