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Ambassador Reviews

All Reviews

4.7/5

Based on 4,029 verified reviews

5 stars3,184
4 stars635
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

J ust great can't ask for more. Good for smokers and no children

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Great Guest service

Quick response, supplying the information and confirmation I needed re linking our booking with our friends.

Ambassador Cruise Line Service Rating

Stephen Thorburn

9 months ago

Very easy

Very friendly and explained ever step clearly.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

I booked online and it was very easy.

Ambassador Cruise Line Service Rating

Alan Kitson

9 months ago

Happy cruising

Excellent service and assistance. We have previously cruised with Ambassador and look forward to repeating the enjoyment.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Car parking

I only added on car parking but everything was done very efficiently and easy

Ambassador Cruise Line Service Rating

Christopher Sanders

9 months ago

A good booking experience

It was fast and efficient; we able to book the cruise we wanted, sailing from Dundee which suits us.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

booking earlier

this will be are 3rd booking paid for a drinks package week later half pricedrinks package on offer phoned up and was told its my fault for booking earlier so this cruise has cost us £800 more so the best thing is don't book earlier

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Professional and informative

I’m don’t wait too long to speak to the agents on the phone.,Very helpful and professional and able to answer every query I had. Looking forward to the cruise

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Booking cruise

All online so OK so far. Only drawback cabin numbers hard to find on small pictures of the ships decks.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

The representative was extremely helpful and friendly. The transaction was seamless.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Great company

Excellent service great company looking forward to our trip

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy to book and very helpful advisor on the phone. Looking forward to the holiday now.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Excellent service 👏

Cameron, was very helpful and made booking stress free. He spoke clearly and explained the questions I'd ask him, very good. He seems OK with me asking him to repeat the answers I had not fully understood. In my opinion he's a credit to your sales team.

Ambassador Cruise Line Service Rating

Fiona Cameron

9 months ago

No service received

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Ambassador customer service

I had to contact customer service who were perfect, knowledgeable, helpful and very pleasant.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Our 1st cruise

very easy to book and great packages available at reasonable prices

Ambassador Cruise Line Service Rating

TRUDY HYNES

9 months ago

Good value - smaller ships - better quality than the bigger ships

Easy to book - good value Booked many Ambassador cruises. Even better now they sail from Portsmouth. Hope to book many more Smaller ships - less busy - better quality of guests. Good food, entertainment etc

Ambassador Cruise Line Service Rating

Janet Mitchell

9 months ago

Totally met my needs.

Ambassador Cruise Line Service Rating

L J F

9 months ago

Easy Booking.

Easy on line booking. All the information required in an accessible format.