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Ambassador Reviews

All Reviews

4.7/5

Based on 4,028 verified reviews

5 stars3,184
4 stars634
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy bookig

Our first time booking with Ambassador Cruise Line and found the website very informative and easy to navigate. The faqs answered any questions we had. Now looking to boarding in July

Ambassador Cruise Line Service Rating

David Bolton

9 months ago

Easy to book. Have cruised with Ambassador before, and enjoyed the experience, so decided to take another cruise with them.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

The website order process is easy to understand, the online form easy to fill, although the numbers for days in the week and for the years were a bit of a struggle to get right, overall really good.

Ambassador Cruise Line Service Rating

Jeffrey Skillman

9 months ago

Fantastic Cruise experience

We have travelled with Ambassador numerous times and it's down to an excellent cruise experience, fantastic service and value for money. You are always made to feel special and it brings us back time and time again.

Ambassador Cruise Line Service Rating

David

9 months ago

Easy to complete booking

Booking was very easy to complete and understand hopefully the cruise will be as straightforward. Would be nice to get a follow up a week after booking to outline the next steps.

Ambassador Cruise Line Service Rating

Ivan Hodgson

9 months ago

Question about accessible cabins on board.

We were interested in booking a cruise to see the Northern Lights but had a couple of questions about suitable cabins due to my wife’s mobility problems. The agent I spoke to explained exactly what cabins were available to meet our needs and the facilities in each of them. She knew the layout of the ship in great detail. Within a few minutes I had chosen which cabin we wanted and booked there and then. Excellent customer service.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Booking service

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

easy upfront cruise pricing

everything was easy yo go though with up front costs and self explanatory cost as you build your cruise, the only gripe was could not add parking and insurance at the same time but apart from that all ok

Ambassador Cruise Line Service Rating

Paul Owen

9 months ago

Just booked anothe Ambassador cruise.

Just booked our 4th cruise with Ambassador, our second on Ambience. We have always found the cabins comfortable, the food great, the entertainment first class and the staff very friendly. Great value for money.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

So good, we keep returning Good to start in the UK

Ambassador Cruise Line Service Rating

Michael Osaer

9 months ago

Awaydays

The easiest way to book a cruise so far, very helpful.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Baltic cruise booking. Karen was friendly and helpful and made the booking

When I made an enquiry about a cruise on the Ambience Karen was able to help me with all my queries and I felt that, as an older person who finds dealing with bookings etc more difficult now, she appreciated this and gave me time to make my decisions. I did not feel pressured or rushed. Thank you Karen.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

First class service and a good price

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Fairly straightforward but difficult to find where to book Victoria coach travel

Ambassador Cruise Line Service Rating

Kevin Cox

9 months ago

Very good .Easy to make a booking

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Love Ambassador cruising

Excellent service love Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Just wanted to upgrade

Difficult to get through on phone.Had to go through. Oasis.

Ambassador Cruise Line Service Rating

Denise Didsbury

9 months ago

Easy booking

Very easy to navigate through the web site and making a booking.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy booking

Easy to book on line

Ambassador Cruise Line Service Rating

John McDougall

9 months ago

I will always recommend Ambassador.

The service that I always receive from Ambassador is second to none, the staff are friendly and very helpful and professional, I will always recommend Ambassador.