Skip to main content
Back to home

Ambassador Reviews

All Reviews

4.7/5

Based on 4,028 verified reviews

5 stars3,184
4 stars634
3 stars118
2 stars41
1 stars52

Ambassador Cruise Line Service Rating

RICHARD HARRISON

9 months ago

Happy First Time On Line Customer.

Did it all online, surprised how straightforward it was. It’s early days but no major concerns at this stage. The only disappointing thing at this stage is I am now getting numerous emails from you about other cruise offers which I don’t want, especially as I don’t go on the one I have booked for September. I tried to change my email preferences but that system doesn’t work unfortunately. As I first time customer with you would have been nice to be offered some kind of upgrade.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Norway

Great service so far, had to alter my booking which was no problem

Ambassador Cruise Line Service Rating

Antony Kantounas

9 months ago

The best.

Excellent, knocks spots off P&O

Ambassador Cruise Line Service Rating

William Walker

9 months ago

Norway cruises

Very good. Cater very well for solo passengers.

Ambassador Cruise Line Service Rating

Carole Lawrence

9 months ago

Online booking

All booked online with no problems

Ambassador Cruise Line Service Rating

Mark Bayley

9 months ago

Knowledgeable

Clean speaking agent with good knowledge.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy to Book

Fairly easy to book. Clear selections for cabin type, location and extras.

Ambassador Cruise Line Service Rating

Susan Bradshaw

9 months ago

Done by me

I can't comment on the service as I did it all myself, online. I would give myself 5* for my efforts.

Ambassador Cruise Line Service Rating

Christine Hoggett

9 months ago

The agent was professional and personable. She booked the cruise and selected the cabin I wanted.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Direct booking

After our first cruise with ambassador to Hamburg and Amsterdam we decided to try the fjords early next year. Another location we both wanted to visit. Don’t try and book via mobile devices as it will fail, we tried twice then by pc and it worked.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Five stars with minor requests.

Good quick and easy booking, I would like to have arranged bed configuration. I also would like to show dining time early or late to show on booking this does not seem possible with a online booking.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy to book

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Who knows

Why

Ambassador Cruise Line Service Rating

Simon Jinks

9 months ago

Amazing

Ambassador Cruise Line Service Rating

Jennifer Gregory

9 months ago

Ambience

Have been on Ambience before will enjoy her again she is lovely along with the Staff.

Ambassador Cruise Line Service Rating

Arthur Manners

9 months ago

Great cruises easy to book online.

I have been on three cruises so far with Ambassador and enjoyed all of them. Just booked up for a fourth one and the process, booking online, was very straight forward.

Ambassador Cruise Line Service Rating

Ann

9 months ago

Sent an email. Replied within the hour. Great service. Simple request to link bookings dealt with promptly.

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Booking very easy

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Easy to use website

Ambassador Cruise Line Service Rating

Trusted Customer

9 months ago

Great value cruise operator

Easy to book exactly what we wanted.