Ambassador Reviews

Friendly & Helpful customer service

The agent was extremely friendly and helpful. A great representative for Ambassador Cruise Line.

Prompt easy to navigate

Lovely lady in guest services

Helpful assistants

Long wait time but answered query when spoken to agent. I had a problem with payment but now rectified

One to go with.

Esay to use and always have had a greata experience cruising with Ambassador.

Pestered for a review

First time so nothing to compare with. What I would say is I don't like being pestered by feefo.com to get my review.

Helpful and efficient.

Very helpful

Booking very easy

We are in Australia and Australian agent, Dean Brazier, has been VERY helpful.

Helpful and Knowledgeable

Have traveled with them lots of times and found the reservation team very helpful and knowledgeable. Always book directly with Ambassador.

I was really looking forward to our cruise with Ambassador unfortunately we had to cancel due to illness but Ambassador were great helping me to rebook later on in the year thank you for all your correspondence

Good cruseing and value

As good as all cruises we have booked and just as easy

Friendly and very helpful

Professional customer service

It was professional and helpful offering advice on cabin choice

Generally a good service.

Generally the service provided by Ambassador was very good, with the majority of the staff friendly and hard working. The quality of the bed linen could be much better. The bed sheets were very poor quality. We also had to get the pillow and quilt changed, as the original ones were not good. The towels were on the small side. Entertainment and food were generally good. Ambassador provide a good service at a reasonable price.

Easy to deal with

So easy to deal with never had a problem having cruised many times with Ambassador.

Ambition 6n Hamburg and Amsterdam

Brilliant first cruise with Ambassador on their smaller ship Ambition. I didn't have high expectations so was very pleasantly surprised. The staff could not have been more friendly and helpful, nothing was too much trouble. The entertainment was first class, every act we saw was 100% and we went to everything! Food was mostly great, not high end classy but all served fresh and piping hot , very acceptable. Saffron speciality dining was superb. The ship itself was beautiful, spotlessly clean and had a cosy, friendly atmosphere. Booked 3 more cruises with them over the next 20 months! Strongly recommended

Greatest hits radio cruse

Easy to book. Reasonable prices. Great itinerary.

This the second time I have booked my cruise first time was through the phone which great this time I booked through thet wed site and found it really good step by step can't wait for to go on this cruise if its any why as good as my first I know I will have a fantastic time

Sail with Ambassador and enjoy the experience !

My wife and I have had several cruises with Ambassador and we have enjoyed them all. We live in London so the convenience of sailing from Tilbury is very appealing. We also like the fact that you cater for people of a certain age, especially with your entertainment and excursions. We have already encouraged my wife's sister and brother-in-law to join us. We will be sailing together in September 2027. Barbara and I are also sailing with you on 4th of next month and we are looking forward to joining you. Keep up the good work !