Ambassador Cruise Line Service Rating
Trusted Customer
10 months ago
It's simple
Quick and easy to book.
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Based on 4,035 verified reviews
Trusted Customer
10 months ago
It's simple
Quick and easy to book.
Trusted Customer
10 months ago
Quick service Lot of information Only minus is the solo supplement. All good
Trusted Customer
10 months ago
Adding to my October booking.
The young lady who answered my call on Christmas eve was very helpful and polite. Merry Christmas
Andrew Atherton
10 months ago
Cruise booking with ambassador
Booking with ambassador was really easy the staff was very helpful and friendly, they answered our questions with ease, and explain everything we was unsure of, making the booking really easy
LESLIE RAINSLEY
10 months ago
Very good.
Ron Monk
10 months ago
Excellent website
I booked on the website. It is one of the easiest holiday booking websites to navigate that I know.
Trusted Customer
10 months ago
The journey so far has been trouble free so far, let the holiday be the same 😁🙏
Trusted Customer
10 months ago
So far I’ve only booked on line but I did call and although the answering message said it could be a long wait it was quick and no problem so so far very good
Ron Monk
10 months ago
Great service
Very prompt responses to my questions. And suggestions to solve my problem.
Trusted Customer
10 months ago
Recommended
Polite customer service, very good on board service, food very good, entertainment very good & varied
Jane Baciley
10 months ago
Booking
Quick, easy to do and informative
Trusted Customer
10 months ago
They couldn’t do enough for me
Jennifer Hunt
10 months ago
Brilliant
Brilliant. Pleasant lady. Put my mind at rest
Trusted Customer
10 months ago
Stressful booking from abroad & shame it can't revert to travel agent
Cruise was booked whilst I was abroad. I didn't manage to book online, presumably because of an issue with the WiFi connection. Similarly over the phone numerous attempts were needed to pay the deposit. Your agent was patient and finally succeeded. On my return I went to our local travel agent, wanting the booking returned to them. Apparently as it was just over 2 weeks that wasn't possible. That was disappointing as we missed out on points plus they usually print the boarding passes and luggage labels for us.
Linda Walker
10 months ago
Trip to relax ,unwind,and view the beautiful Fiords.
Very good ,it was quick and easy to do.My future cruise booking will give me something to look forward to.
Elisabeth Stangier
10 months ago
I am completly satisfied with the service in every contact I had.....
Good and correctly, Mrs, MIchell very helpfull, nice and good informed. I had personal contact by phone with her.
Trusted Customer
10 months ago
Excellent
Trusted Customer
10 months ago
Ok website - heavy T&C’s check if details are ok for you.
Strange question as booked on line no service given? Website works- could be clearer on check out about what was being booked Huge T&C documents in a link… not very confidence building when you read it.
Trusted Customer
10 months ago
Tried to book on line. It wouldn’t take my payment for some reason. Had excellent service from Emma and then Charlie
Paul Bailey
10 months ago
First time with Ambassador.
Friendly, helpful and engaging.