Ambassador Reviews

Great service

I couldn’t find all the information online and was a bit wary so decided to call ambassador I had never booked with them before, the gentrification spoke too was very polite and helpful and he put my mind at ease, within in an hour as he told me I had all the booking information sent to me so far very impressed with service and looking forward to our trip

Giving Ambassador a try

Everyone was very helpful.

Excellent service so far

Booking our holiday was very easy. I just rang the brochure number and got straight through and completed the booking with no problems excellent so far waiting now to experience our holiday!

Great cruise line

Great food, wonderful staff, spotlessly clean. First class entertainment, good value for money and all in all a very friendly ship. A nice place to be. I have sailed several times with cunard, and I can say in all honesty the ambassador ship, in particular, ambience is equally as good in every way. Apart from not quite so luxurious, but otherwise, I would recommend it a 100% And we'll certainly sail with ambassador again.

Easy online booking experience

I booked the cruise myself online. I did need to email guest services to link my booking with a friends for meal purposes and this was dealt with speedily.

6 night Xmas Markets cruise on Ambience.

Truly first rate customer service from Ambassador. Attentive and friendly staff in all areas of the ship. Quality of food in all restaurants was really good, with plenty of variety. On board entertainment included song and dance shows, interspersed with drama productions and a great comedian, plus numerous pub quizes and the usual trivia contests. Not forgetting accomplished vocal and classical duos in the various bars and lounges throughout the ship, as well as a great nightcub and disco venue. An enjoyable, traditional British cruise experience with a genuinely friendly and welcoming cruise line.

Staff...dining...cabins....service and all Have done 2 cruises.. And have booked 3rd one.

Very good service

Great cruise company for solo travellers.

Excellent, very informative and personable. I've enjoyed many cruises with Ambassador and have never bothered with other cruise companies because I've been so well looked after by them. I am an older, female solo traveller who is accommodated by only ever dining each evening with other solos. This is just one of the numerous ways I am made to feel comfortable.

Cruise booking

Service was very good, easy to use website, slight alteration to my personal details, which was solved easily without any fuss

Ambassador Booking is so easy

Easy to follow booking process with everything clearly explained. Easy to add booking to My Sailings to manage and complete all information. Easy to add car parking to booking and pay using secure system. What is there not to love?

Another Successful Booking

Very good overall, at a very reasonable price, this includes all aspects, especially food in main restaurants and entertainment - excellent Show team & the Theatre at Sea team.

Quick and easy payment

Service was quick and efficient.

good value

Did it all online. Would have liked some human interaction in order to streamline booking process and discuss options

Easy cruising

Have travelled with Ambassador several times now, booking is easy along with the online check in. I am always recommending Ambassador. Crew and staff friendly and make the whole experience great

First time booking a cruise with Ambassador. So easy to do and looking forward to cruising on Ambience in March

The best

Ambassador provide great service at all levels.

Easy to book.

So easy and user friendly, booked a cruise in minutes and I know from experience all will be smooth. From choosing a cruise, choosing accommodation, deciding on a drinks package or not, simple clicks and all done.

A very good and understanding operative gave us a great service.

Relaxing holiday

This will be my fourth trip with Ambassador, I have always found the staff to be very friendly and helpful, I have been with other cruise ships, but prefer Ambassador for all the facilities it provided