Ambassador Cruise Line Service Rating
Trusted Customer
11 months ago
Does what it says on tin
Good. Website was clear on offers available. Easy to book online. Could find all info i wanted
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Based on 4,034 verified reviews
Trusted Customer
11 months ago
Does what it says on tin
Good. Website was clear on offers available. Easy to book online. Could find all info i wanted
Trusted Customer
11 months ago
best small cruise company when you have to watch your budget.
we always book our cruises through r.o.l. which is also an excellent company to deal with, not forgetting Ambassador, we cant fault this shipping line,every aspect is first class eg, the crews, the food, the price, friendly, service with a smile. what more is there to say.
Paul Daykin
11 months ago
Easy Process
Very easy to obtain information and book on line
Trusted Customer
11 months ago
Booking experience
Very easy to book every thing that I wanted
Trusted Customer
11 months ago
Solo uno.
Excellent. To the point and fast particularly patient with a very old solo passenger.
Trusted Customer
11 months ago
Festive Cruise
Professional and so helpful. The cruise staff, excellent. The booking in desk festive and funny, using festive humour to send you aboard
Trusted Customer
11 months ago
Booking
Reasonably easy
Trusted Customer
11 months ago
For a fist time cruise, outstanding
Friendly and respectful staff to speak to on the phone. Really helpful.
Trusted Customer
11 months ago
World Cruise
Excellent kind service throughout, thoughtful and considerate. Good food and first class service.
Andrew Scarrott
11 months ago
booking easy
Easy to book at reasonable prices. Staff friendly and helpful.
Trusted Customer
11 months ago
Wonderful cru7se
This is our third cruise with Ambassador and find it great value for money. The no-fly is also a plus.
Trusted Customer
11 months ago
Very good
Very.good
Trusted Customer
11 months ago
Pleased
We liked it that much we booked twice
Alan Keith Candy
11 months ago
Recent trip to Portugal and Spain
Great ships, great crew, really worth travelling with them. Very cheerful crew, waiter service is very well organised and the waiters are so happy to be of service. The tours at the ports good value and worth going on,
Eileen Barkley
11 months ago
Ambassador booking
Website easily to understand.. I liked the helpful guidance to a room suitable for our needs and a good price connection. I'm not a technical person I usually go to travel agent but feel confident that everything was explained
Trusted Customer
11 months ago
We had two gripes despite being satisfied with the final outcome. We booked. We received a further 10% discount. However we rang and pressed 1 for booking but received no reply. We therefore booked on line - successfully apart from entering Date of Birth. It would not allow us to correctly input our year of birth. The scroll down menu was stuck on 1940. We could not enter 1947 or 1949.
Trusted Customer
11 months ago
A1
Lynn Purkiss
11 months ago
My booking experience
I booked on line, the system was easy to use with plenty of information
Alistair Lynas
11 months ago
Dundee cruise
I’ve used them before and really enjoyed the experience
Helen Lynn
11 months ago
Easy to book