Ambassador Cruise Line Service Rating
Timothy Macey-Chappell
11 months ago
Great webpage. Easy to book
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Based on 4,041 verified reviews
Timothy Macey-Chappell
11 months ago
Great webpage. Easy to book
Glynis Stanley
11 months ago
Very happy with Ambassador Cruises
I have booked a few cruises with Ambassador Cruises it’s very convenient for me leaving from Tilbury which is 20 minutes from me the Embarkment & Disembarkment is excellent really quick very organised the crew are very friendly & polite the entertainment is also excellent I would definitely recommend Ambassador Cruises
Trusted Customer
11 months ago
Islands Wonder Caribbean cruise
I called to check details for an upcoming Caribbean cruise and spoke with Kerry who took my details and called back soon afterwards to confirm availability of the cruise.I booked immediately and Kerry made the who process simple and straightforward.
Trusted Customer
11 months ago
Amazing
Great ship great staff great food and great price
Trusted Customer
11 months ago
A ok
All OK 👍
Trusted Customer
11 months ago
Booking my cruise was easy.
Trusted Customer
11 months ago
Excellent service
Easy initial booking and lovely people to speak with on the phone.
Lynda Ann Stares
11 months ago
Excellent and Efficient
Excellent service. Sorted out the problem we were having and rang us back when they said they would. Booking with them was made easy by their excellent efficient staff.
Roger Lonsdale
11 months ago
Extremely helpful
Excellent service and help from the sales representative for Ambassador. The customer service department was also extremely helpful with information regarding bringing my electric bike on board.
Patrick Nagle
11 months ago
Very good
Trusted Customer
11 months ago
Booking quick and easy
Phoned and able to speak to a nice lady in bookings within minutes. Booking process was easy and professional.
William Kennedy
11 months ago
Excellent service. Slight problem with their website. Phoned customer service and phone was answered promptly. Problem sorted very quickly and booking completed.
Chris Smith
11 months ago
Good overall experience
The online booking was good clear instructions and descriptions of facilities telling you what to expect. we are now looking forward to joining the vessel at Tilbury. Filling out the forms was good and well guided through all the process making it easy to make and plan for the voyage.
Trusted Customer
11 months ago
Excellent
Excellent customer service very helpful and knowledgeable
Trusted Customer
11 months ago
New booking
Polite and efficient
Trusted Customer
11 months ago
Service online very clear and knowledgeable No problems booking online
David Russell
11 months ago
Family at sea
Very easy to book on line We love Ambassador it’s our Family at sea Always had great service on shore ant at sea
David Barns
11 months ago
First trip
The whole booking process was very easy and we are looking forward to our first trip with Ambassador
Trusted Customer
11 months ago
Booking service experience - excellent service
Excellent booking service, your representative was very thorough and helpful.
Rory Brown
11 months ago
Excellent service, fast and efficient.
Great service, this is the third cruise my wife and I have booked. Looking forward to a great winter break on a relaxed and welcoming ship.