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Ambassador Reviews

All Reviews

4.7/5

Based on 4,041 verified reviews

5 stars3,222
4 stars636
3 stars119
2 stars43
1 stars52

Ambassador Cruise Line Service Rating

Timothy Macey-Chappell

11 months ago

Great webpage. Easy to book

Ambassador Cruise Line Service Rating

Glynis Stanley

11 months ago

Very happy with Ambassador Cruises

I have booked a few cruises with Ambassador Cruises it’s very convenient for me leaving from Tilbury which is 20 minutes from me the Embarkment & Disembarkment is excellent really quick very organised the crew are very friendly & polite the entertainment is also excellent I would definitely recommend Ambassador Cruises

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Islands Wonder Caribbean cruise

I called to check details for an upcoming Caribbean cruise and spoke with Kerry who took my details and called back soon afterwards to confirm availability of the cruise.I booked immediately and Kerry made the who process simple and straightforward.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Amazing

Great ship great staff great food and great price

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

A ok

All OK 👍

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking my cruise was easy.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent service

Easy initial booking and lovely people to speak with on the phone.

Ambassador Cruise Line Service Rating

Lynda Ann Stares

11 months ago

Excellent and Efficient

Excellent service. Sorted out the problem we were having and rang us back when they said they would. Booking with them was made easy by their excellent efficient staff.

Ambassador Cruise Line Service Rating

Roger Lonsdale

11 months ago

Extremely helpful

Excellent service and help from the sales representative for Ambassador. The customer service department was also extremely helpful with information regarding bringing my electric bike on board.

Ambassador Cruise Line Service Rating

Patrick Nagle

11 months ago

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking quick and easy

Phoned and able to speak to a nice lady in bookings within minutes. Booking process was easy and professional.

Ambassador Cruise Line Service Rating

William Kennedy

11 months ago

Excellent service. Slight problem with their website. Phoned customer service and phone was answered promptly. Problem sorted very quickly and booking completed.

Ambassador Cruise Line Service Rating

Chris Smith

11 months ago

Good overall experience

The online booking was good clear instructions and descriptions of facilities telling you what to expect. we are now looking forward to joining the vessel at Tilbury. Filling out the forms was good and well guided through all the process making it easy to make and plan for the voyage.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Excellent

Excellent customer service very helpful and knowledgeable

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

New booking

Polite and efficient

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Service online very clear and knowledgeable No problems booking online

Ambassador Cruise Line Service Rating

David Russell

11 months ago

Family at sea

Very easy to book on line We love Ambassador it’s our Family at sea Always had great service on shore ant at sea

Ambassador Cruise Line Service Rating

David Barns

11 months ago

First trip

The whole booking process was very easy and we are looking forward to our first trip with Ambassador

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Booking service experience - excellent service

Excellent booking service, your representative was very thorough and helpful.

Ambassador Cruise Line Service Rating

Rory Brown

11 months ago

Excellent service, fast and efficient.

Great service, this is the third cruise my wife and I have booked. Looking forward to a great winter break on a relaxed and welcoming ship.