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Ambassador Reviews

All Reviews

4.7/5

Based on 4,041 verified reviews

5 stars3,222
4 stars636
3 stars119
2 stars43
1 stars52

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Upset on prices quoted by ambassador insurance.

Very good but there should been a warning about any prospective passenger over 85 should seek insurance first before committing to paying for the holiday.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Would definitely recommend

Helpful, friendly staff, excellent value for money, easy boarding.

Ambassador Cruise Line Service Rating

Philip Dinham

11 months ago

Quality at an affordable price.

Easy to navigate the website options, straightforward process all round. This will be our fourth Ambassador cruise, not only are the choices of cruise very good and the options well set out, but each on cruise we’ve had a great experience from booking to final docking.

Ambassador Cruise Line Service Rating

Paul Killen

11 months ago

Totally amazing from every aspect

Excellent have previously booked before an always exceptional

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

No issues with the on-line booking, but had to call during account setup.

Booked on-line. No issues with the booking, but had to call to help add cruise to account.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Small ship with excellent, caring staff and crew. Good ports of call.

Ambassador Cruise Line Service Rating

Nicholas How

11 months ago

Long wait but very helpful efficient and kind once connected.

Ambassador Cruise Line Service Rating

James Pearce

11 months ago

Easy to book

All good, easy to book and choose cabin and add drinks package

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Straight forward. Gave the information we need within minutes. Service we received was excellent.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

easy

easy ton use web site

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Friendly,accurate and incolving.

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

We had a good time onboard all of you was all nice

Ambassador Cruise Line Service Rating

Trusted Customer

11 months ago

Waiting for confirmation after paying $800

I paid a $500 deposit for a cruise and have gotten no confirmation since that deposit. My friends are on the same cruise with me and the wife and husband both got welcome letters with confirmation details. I was told that three months before the trip for me to try to login and add my cruise info to my profile. Not cool

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Excellent

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

This will be our third cruise definitely looking to doing more

Very good

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

easy peasy

easy to book. fast confirmation 👍

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

Customer service

Very good, we have dealt with Ambassador previously and the service has been excellent

Ambassador Cruise Line Service Rating

Trusted Customer

12 months ago

First impressions

Our first experience of Ambassador but all good so far. Found the booking process very easy. Confirmation took a while but did arrive in the end. When ringing to check on it staff were pleasant and efficient. Fingers crossed the efficiency continues 🤞🤞

Ambassador Cruise Line Service Rating

Mike Hollingsworth

12 months ago

Friendly and professional

Helpful, friendly and professional

Ambassador Cruise Line Service Rating

Anthony Porrett

12 months ago

10